A practical guide for patients and families using Swedish Medical Center / Swedish Health Services in Seattle. Find MyChart access, First Hill and Cherry Hill phone numbers, emergency-care guidance, medical records, parking tips, billing help, visitor planning and official Swedish links.
Quick Answer: Most-Needed Swedish Medical Center Details
747 Broadway, Seattle, WA 98122
Seattle, WA 98122
Attn: HIM, 747 Broadway, Seattle, WA 98122
Processing up to 15 days
What to Do First Before Visiting Swedish Medical Center
Swedish Medical Center is best understood as Swedish Health Services / Providence Swedish in the Seattle area, with multiple campuses and specialty locations. Many patients search “Swedish Medical Center” when they actually need one of several different destinations, such as First Hill, Cherry Hill, Ballard, Edmonds, Issaquah, a Swedish clinic, the Swedish Cancer Institute, a birth center, an emergency department, a procedure location or a records office.
The first step is to confirm the exact campus and reason for your visit. A patient going to First Hill for pregnancy, cancer, orthopedics or medical imaging needs a different arrival plan than someone going to Cherry Hill for heart, vascular, neuroscience or spine-related care. A patient requesting records should use the Swedish Medical Records process. A patient with serious symptoms should call 911.
Use your MyChart appointment details, reminder message or clinic instructions. Confirm the campus, building, floor, provider, arrival time, parking route and any fasting or medication instructions.
Call 911 for life-threatening symptoms. Do not delay care while choosing between Swedish campuses or waiting for a portal reply.
Start with MyChart for available records. Formal requests for Swedish Medical Center campuses go through Swedish Health Information Management.
Confirm the patient’s campus, room, unit and visitor rules before parking. Seattle campus navigation can take extra time.
Swedish Medical Center Campuses: First Hill vs Cherry Hill
The phrase “Swedish Medical Center” can cause confusion because Swedish has more than one Seattle campus. For many searches, First Hill and Cherry Hill are the two most important Seattle hospital campuses to distinguish. The correct campus affects your driving route, parking, department location, entrance, appointment timing and records trail.
| Campus | Address / Phone | Common Patient Reason |
|---|---|---|
| Swedish First Hill Campus | 747 Broadway, Seattle, WA 98122 206-386-6000 |
Large hospital campus with major departments including pregnancy and childbirth, cancer, medical imaging, orthopedics, primary care and specialty services. |
| Swedish Cherry Hill Campus | 500 17th Ave, Seattle, WA 98122 206-320-2000 |
Known for heart and vascular, neurology, neurosurgery, spine, sleep, medical imaging and surgical services. |
| Other Swedish locations | Ballard, Edmonds, Issaquah, Mill Creek, Redmond and clinics | Use the official Swedish location finder or your MyChart appointment instructions to avoid going to the wrong facility. |
📍 Campus mistake to avoid
Do not type only “Swedish Medical Center” into GPS. Use the exact street address from your appointment. First Hill and Cherry Hill are close enough to confuse search results but far enough that wrong-campus parking can make you late.
Swedish MyChart Login, Results, Appointments and Messages
Swedish MyChart is the main online patient portal for Swedish patients. Swedish describes MyChart as a free service that offers online access to health records, test results, secure messages, prescription refill requests, appointment details, family record access and after-visit summaries.
MyChart is especially useful after an emergency visit, hospital stay, birth center visit, specialist appointment, imaging study, lab test or surgery. Patients often use it to review released results, check care instructions, confirm future appointments, request refills and message care teams for non-urgent issues.
Best uses for Swedish MyChart
- Before a visit: confirm appointment time, campus, provider, instructions and upcoming visit details.
- After a visit: review after-visit summaries, care instructions, medications, results and follow-up plans when available.
- Between visits: send secure non-urgent messages and request prescription refills when appropriate.
- For family care: link family accounts when authorized to manage children, dependents or another approved patient.
- For medical records: request or view portions of your medical record directly from MyChart when available.
🔐 MyChart setup tip
Swedish says hospital or emergency department Patient Registration can issue a MyChart access code and instructions. Use the access code quickly because Swedish notes that the one-time code is valid for 60 days.
Swedish Medical Records: How to Request Records Correctly
For many routine needs, Swedish patients can obtain electronically maintained records at no charge from MyChart. Swedish says MyChart allows patients to view portions of their medical record, message care teams, view and pay bills and request copies of records.
For formal record requests, Swedish Medical Center campuses and Swedish Cancer Institute campuses use Swedish Medical Center Health Information Management. Swedish asks patients to submit forms by email or fax rather than mailing paper requests when possible. The Swedish Medical Records page lists the records office at Swedish Medical Center, Attn: Health Information Management, 747 Broadway, Seattle, WA 98122.
Key Swedish records details
- Swedish Medical Center HIM phone: 206-320-3850.
- Fax: 206-320-2626.
- Business hours: 8 a.m. to 4 p.m.
- Processing time: Swedish notes turnaround time is up to 15 days under Washington state law.
- Radiology images: Swedish lists radiology image requests separately at 206-320-2201.
Practical records checklist
- Check MyChart first if you only need standard results, visit summaries or records available online.
- Use Swedish’s official forms if you need a formal copy or disclosure to another person or organization.
- Clearly identify the patient, preferably with full legal name and date of birth.
- Clearly identify who should receive the records.
- Specify exactly what records should be included: ER note, discharge summary, operative note, imaging report, lab result, clinic note or date range.
- Keep a copy of the request, fax confirmation, email confirmation or invoice details.
📄 Records timing tip
If another doctor needs records for continuing care, ask that doctor’s office whether it can request records directly. Swedish states there is no fee when records are sent directly to a doctor or healthcare provider for continuing care.
Swedish ER vs Same-Day Care: Choose the Right Level of Care
Emergency departments use clinical triage, not simple arrival order. A patient with chest pain, stroke symptoms, severe breathing trouble, major trauma, uncontrolled bleeding, seizure, severe allergic reaction or sudden confusion may be taken back before someone who arrived earlier with a less urgent problem.
Swedish offers emergency care and also provides same-day care and virtual care routes for non-life-threatening conditions. The safest choice depends on symptom severity. When symptoms might threaten life, limb, breathing, eyesight or brain function, choose emergency care and call 911 if needed.
Chest pain, stroke signs, severe shortness of breath, major injury, uncontrolled bleeding, seizure, poisoning, sudden confusion, severe allergic reaction, severe abdominal pain or symptoms that are rapidly worsening.
Stable minor symptoms, mild respiratory illness, routine medication questions, simple rashes, minor sprains or non-urgent issues that can safely wait for clinic guidance.
Photo ID, insurance card, medication list, allergies, pharmacy name, recent medical papers and emergency contact information.
Bring power-of-attorney, guardianship or caregiver paperwork if you manage care or need access to information for another adult.
Parking, Maps and Seattle Campus Navigation
Parking matters at Swedish because the Seattle campuses sit in busy city neighborhoods. First Hill and Cherry Hill each have different streets, buildings, entrance patterns and parking options. Swedish also notes campus updates and construction impacts on some location pages, so checking the official campus page before leaving can prevent delays.
For First Hill, use 747 Broadway, Seattle, WA 98122, unless your appointment instructions list another building such as a medical tower, clinic, imaging department or specialty office. For Cherry Hill, use 500 17th Ave, Seattle, WA 98122, unless your appointment instructions say otherwise.
| Visit Type | Practical Arrival Tip |
|---|---|
| Emergency care | Call 911 for life-threatening symptoms. If driving, follow emergency signage and do not delay care to search for general parking. |
| Scheduled appointment | Use the exact campus and building from MyChart or the appointment reminder. Arrive early for city traffic, parking and elevators. |
| Surgery or procedure | Follow the assigned arrival time, fasting instructions, medication instructions and adult-driver requirements. |
| Visitor | Confirm the patient’s campus, room and unit before parking. Take a photo of your parking level and entrance. |
🅿️ Seattle parking workflow
Take a phone photo of your garage level, row, elevator, skybridge or street entrance before walking inside. Bring your parking ticket with you, and ask the clinic or unit whether any validation or special instruction applies.
Visitors, Family Support and What to Bring
Visitor rules can vary by campus, unit, infection-control situation, patient condition and clinical judgment. Before visiting a patient at Swedish, confirm the campus, room, unit, entrance and whether the patient can receive visitors. This is especially important for ICU, surgery recovery, maternity, oncology, isolation, transplant, pediatric or procedure-related areas.
Visitors should avoid coming to the hospital when sick. Fever, vomiting, diarrhea, cough, flu-like symptoms, rash or contagious illness can put hospitalized patients at risk. If you are unsure whether you should visit, call the unit or ask the patient’s designated family contact first.
Confirm campus, room, unit, visitor limit, entrance, parking route and whether the patient can receive visitors.
Flowers, live plants, latex balloons, outside food, large gifts and strong fragrances may be restricted in some units.
Ask about medications, warning signs, follow-up appointments, wound care, home equipment and who to call after discharge.
Choose one family spokesperson for serious hospital stays to reduce repeated calls and keep communication clear.
👨👩👧 Family support tip
Keep notes on your phone during discharge planning. Write down medication changes, appointment dates, activity limits, diet instructions, warning signs and the care team’s contact route.
Billing, Online Bill Pay and Financial Assistance
Swedish links patients to online bill pay and financial assistance resources through its patient and visitor pages. Hospital billing can be confusing because one episode of care may include hospital facility charges, physician services, emergency care, anesthesia, lab work, imaging, pathology, specialty consults and follow-up care.
Before paying a large or confusing balance, ask whether insurance has finished processing, whether the bill is from Swedish, Providence, a physician group or another professional service, whether an itemized statement is available and whether financial assistance or a payment plan applies.
Practical billing checklist
- Use official Swedish or Providence bill pay links, not random payment pages from search results.
- Compare the bill with your insurance explanation of benefits before paying a large balance.
- Ask whether a separate doctor, anesthesia, radiology or pathology bill may arrive.
- Request an itemized statement if charges are unclear.
- Ask about financial assistance before an account becomes overdue.
- Keep statement copies, receipts, assistance letters and phone reference numbers.
Official Swedish Medical Center Links
Use official Swedish resources for the latest details. Hospital information can change, especially campus construction, parking, visitor rules, portal features, records procedures, billing and department phone routing.
Frequently Asked Questions About Swedish Medical Center
What is the phone number for Swedish Medical Center?
Swedish First Hill Campus lists 206-386-6000. Swedish Cherry Hill Campus lists 206-320-2000. Use the number for the exact campus where your appointment, patient room or department is located.
Where is Swedish Medical Center located?
Swedish has multiple campuses. Swedish First Hill Campus is at 747 Broadway, Seattle, WA 98122. Swedish Cherry Hill Campus is at 500 17th Ave, Seattle, WA 98122.
Does Swedish Medical Center use MyChart?
Yes. Swedish uses MyChart. Patients can view medical information, test results, after-visit summaries, care instructions, appointment details, secure messages, prescription refill requests and authorized family records.
How do I request Swedish Medical Center medical records?
Start with MyChart if you need available electronic records. For formal requests, Swedish Medical Center Health Information Management is listed at 747 Broadway, Seattle, WA 98122, phone 206-320-3850 and fax 206-320-2626.
How long does a Swedish medical records request take?
Swedish says processing time may be up to 15 days under Washington state law. Records sent directly to another doctor for continuing care may have no fee.
Which campus should I choose: Swedish First Hill or Cherry Hill?
Use the exact address from your MyChart appointment or clinic instructions. First Hill and Cherry Hill are different Seattle campuses with different departments, entrances and parking routes.
Can I bring flowers, food or balloons to a Swedish patient?
Ask the patient’s unit first. Some units may restrict flowers, live plants, latex balloons, outside food, large gifts or fragrances for infection-control, allergy, diet or safety reasons.
Should I use MyChart for emergency symptoms?
No. MyChart is not for emergencies. If symptoms are severe, sudden or life-threatening, call 911 or go to the nearest emergency department.
How do I request Swedish radiology images?
Swedish lists radiology image requests separately. The Swedish Radiology phone number listed on the medical records page is 206-320-2201, with separate fax routes for imaging and legal requests.
Is this page the official Swedish Medical Center website?
No. This is an independent patient navigation guide. Use official Swedish, Providence and MyChart pages for current appointment, billing, parking, records and visitor information.
🔗 Related Washington Medical Center Guides
Only confirmed existing internal links are included here.
Virginia Mason Medical Center UW Medical Center – Montlake