University of Pennsylvania Penn Presbyterian Medical Center: Doctors & MyChart
If you searched for University of Pennsylvania Penn Presbyterian Medical Center, Penn Presbyterian doctors, Penn Medicine MyChart, or myPennMedicine login, this guide helps you choose the right next step: find a doctor, use the patient portal, contact the emergency department, request records, confirm parking, or prepare for a hospital visit.
Quick Answer: Penn Presbyterian Medical Center Details Patients Need Most
Penn Presbyterian Medical Center is a Penn Medicine hospital in Philadelphia. For most non-urgent online tasks, use MyChart by myPennMedicine. For doctor search and appointment help, use Penn Medicine’s Find a Doctor tool or call 800-789-7366. For emergencies, call 911 or use emergency care.
Main Hospital Details
Best Route by Task
Search Intent Guide: What Each Penn Presbyterian Keyword Usually Means
Instead of stuffing related keywords into the article, this section explains what the searcher is likely trying to solve. Use the row that matches your problem.
| Search Phrase | Real User Intent | Best Answer | Practical Next Step |
|---|---|---|---|
| University of Pennsylvania Penn Presbyterian Medical Center | Confirm the correct hospital, address, phone, map, and Penn Medicine connection. | Use Penn Presbyterian Medical Center, 51 N. 39th Street, Philadelphia, PA 19104. | Call 215-662-8000 or open the official location page before traveling. |
| Penn Presbyterian Medical Center doctors | Find a specialist, primary care doctor, surgeon, or hospital department. | Use Penn Medicine’s Find a Doctor tool and filter by specialty, location, insurance, and visit type. | Call 800-789-7366 if online scheduling does not show the right appointment. |
| Penn Medicine MyChart / myPennMedicine login | Access test results, appointments, messages, bill pay, or medical information. | Use MyChart by myPennMedicine, not a random third-party login page. | Start at the official secure.mypennmedicine.org login. |
| Penn Presbyterian ER | Check emergency department address, hours, triage process, and whether ER is right. | Emergency Medicine Penn Presbyterian is listed 24 hours and is part of Penn Presbyterian Medical Center. | Call 911 for life-threatening symptoms; use ER for serious or rapidly worsening problems. |
| Penn Presbyterian parking near me | Find the correct garage and avoid being routed to the wrong entrance. | Official directions say parking is available between Filbert Street and Powelton Avenue, with garage access on Filbert Street. | Check traffic advisories and allow extra time near University City. |
| Penn Presbyterian visitor hours | Know when family can visit and where to get a visitor pass. | Official visitor information lists room visiting hours and visitor pass instructions, but policies can change. | Confirm the latest visitor page before visiting a patient. |
| Penn Presbyterian medical records | Get ER records, discharge papers, imaging reports, or send records to another doctor. | Use the patient portal for available information or the official authorization form for formal release. | Call PPMC Medical Records at 215-662-8959 for location-specific questions. |
| Penn Medicine billing | Pay a bill, understand insurance processing, or ask about a statement. | Penn Medicine supports online bill pay through MyChart by myPennMedicine and billing phone support. | Have your statement, account number, insurance EOB, and service date ready. |
MyChart by myPennMedicine Login: What Patients Can Use It For
Penn Medicine’s patient portal is MyChart by myPennMedicine. It is the best starting point for many routine tasks after a Penn Presbyterian Medical Center visit, office appointment, lab test, imaging study, emergency department visit, surgery, or hospital stay.
Appointments
Returning patients may be able to schedule or manage many appointments through the portal. If the appointment is not shown online, call Penn Medicine appointment support.
Results & Records
Use the portal to review available test results, visit details, health information, medications, allergies, immunizations, and downloadable health record details.
Care-Team Messages
Message participating care teams for non-urgent questions. Do not use portal messages for severe symptoms or urgent clinical changes.
Medication Help
Depending on the care team and visit type, the portal may help with medication lists, refill requests, instructions, and after-visit summaries.
Bill Pay
Penn Medicine says patients can pay online through patient portals including MyChart by myPennMedicine, or use guest payment options where available.
Family / Proxy Access
Proxy access may help parents, caregivers, or authorized support people manage care, but it must be set up through proper Penn Medicine processes.
Open the official login
Use the official MyChart by myPennMedicine login page. If you are on a shared computer, log out completely after finishing.
Choose the correct action
Use appointment tools for scheduling, messages for non-urgent questions, billing for payments, and records sections for available health information. Do not send urgent symptoms through routine messaging.
Call when the portal cannot solve it
If you cannot find the right doctor, department, appointment type, or record, call Penn Medicine at 800-789-7366 for routing.
Penn Presbyterian Medical Center Doctors: How to Find the Right Provider
“Penn Presbyterian doctors” is a broad search. You may need an emergency physician, a specialist, a primary care provider, a surgeon, a second opinion, or follow-up after a hospital stay. The best route is to search by specialty and location, then confirm insurance, appointment type, and whether the doctor sees new patients.
Use Find a Doctor When You Know the Specialty
Search by specialty or doctor name, then narrow by location, distance, clinical area, language, and visit type when filters are available.
Search Penn Medicine DoctorsCall When You Are Unsure
Call 800-789-7366 if you are not sure which department fits your symptoms, you need appointment routing, or online scheduling does not show the right visit.
Call Appointment HelpDoctor Search Checklist Before You Book
Insurance
Check your plan, referral rules, network status, prior authorization, and whether the doctor or facility is covered.
Location
Confirm whether the visit is at Penn Presbyterian, Penn Medicine University City, HUP, Pennsylvania Hospital, or another Penn location.
Care Type
Ask whether you need primary care, specialty consultation, surgery follow-up, imaging, lab work, or a second opinion.
Timing
If symptoms are worsening quickly, do not wait for a routine appointment. Use urgent care, ER, or 911 depending on severity.
Records
Bring prior imaging reports, medication lists, lab results, hospital discharge notes, and referral details when relevant.
Questions
Write your top three questions before the visit so the appointment does not become rushed or incomplete.
Penn Presbyterian ER: 24-Hour Emergency Care, Triage & When to Go
Penn Emergency Medicine Penn Presbyterian is listed as a 24-hour emergency care location. Penn Medicine’s emergency department information explains that patients are triaged first, serious conditions are treated first, and care may involve emergency physicians, nurses, nurse practitioners, patient care assistants, registration staff, and financial counseling.
Call 911 / Use ER For
- Chest pain, severe pressure, or heart attack warning signs.
- Stroke signs: face drooping, arm weakness, speech trouble, sudden confusion, or vision loss.
- Severe breathing trouble, blue lips, or oxygen problems.
- Major bleeding, deep wounds, serious burns, or traumatic injury.
- Seizure, sudden fainting, severe head injury, or sudden severe weakness.
- Poisoning, overdose, severe allergic reaction, or suicidal crisis.
- Any condition that is rapidly getting worse.
Ask About Urgent / Same-Day Care For
- Mild infection symptoms when stable.
- Minor sprains or strains without serious deformity.
- Medication questions that are not dangerous or urgent.
- Routine test-result questions without severe symptoms.
- Follow-up questions after a recent visit when symptoms are not worsening.
What Happens During a Penn Presbyterian ER Visit
Triage
A nurse assesses symptoms, vital signs, medical history, current medications, allergies, and severity. The sickest or most seriously injured patients are treated first.
Medical care
Depending on your symptoms, you may be cared for in the main emergency department, trauma area, or a lower-acuity track. More than one clinician may be involved.
Registration and insurance
Registration staff collect identity, insurance, contact, and physician information. Do not delay emergency care because paperwork is incomplete.
Discharge or admission
You may be discharged with instructions, asked to follow up with a doctor, referred for tests, transferred, or admitted to the hospital based on the clinical decision.
Penn Presbyterian Parking, Directions, Visitor Entrance & Getting Around
Penn Medicine’s official Penn Presbyterian directions mention a traffic advisory: Medical Drive is closed until further notice, and patients should use Filbert Street to access Penn Presbyterian’s main entrance and parking garage. Always check the latest official directions before driving because hospital construction and University City traffic can change routes quickly.
Parking Garage
Official directions describe parking in the garage between Filbert Street and Powelton Avenue, with the main garage entrance on Filbert Street. Patients receive reduced parking rates.
Getting Around
Red Coat Ambassadors can provide maps, wayfinding guidance, patient and visitor escorts, wheelchair/walking support, and general hospital information.
Practical Arrival Tips
- Take a photo of your parking level, elevator sign, and garage entrance before going inside.
- Use Filbert Street access if the official traffic advisory is still active.
- For emergency arrival, follow emergency department signage and staff instructions.
- If you have mobility limitations, ask for wheelchair help or a Red Coat Ambassador.
- For appointments, arrive early enough for parking, check-in, elevators, and wayfinding.
Visitor Hours, What to Bring & Hospital-Stay Preparation
Visitor policies can change due to respiratory illness levels, safety rules, department-specific restrictions, or patient condition. Check Penn Medicine’s current visitor page before traveling, especially for ICU, emergency department, trauma, surgery, behavioral health, and outpatient testing visits.
Bring ID and Insurance
Bring photo identification, insurance information, referral paperwork, and emergency contacts. For urgent care, do not delay treatment if you cannot find documents.
Bring Medication Details
Bring a medication list with dose and frequency, allergies, pharmacy name, and any recent changes. A phone photo of medicine bottles can help.
Bring Care Documents
Bring advance directive, durable power of attorney, living will, discharge papers, lab results, imaging reports, or specialist instructions when relevant.
Medical Records: MyChart, Authorization Form, Fax & PPMC Records Phone
For many routine needs, start in MyChart by myPennMedicine because patients can access and download parts of their health information. If records must be sent to another provider, attorney, insurance company, school, employer, or caregiver, use Penn Medicine’s official authorization process.
Use the Portal First
Use MyChart by myPennMedicine for available results, health summaries, visit details, medications, allergies, immunizations, and downloadable health information.
Open Records InformationFormal PPMC Records Request
Penn Medicine lists Penn Presbyterian Medical Center Medical Records in the Myrin Basement, 51 North 39th Street, Philadelphia, PA 19104. Phone: 215-662-8959. Fax: 215-243-8758.
Call PPMC Medical RecordsRecords Request Checklist
- Ask the receiving doctor exactly what record type is needed.
- Request specific dates of service instead of “all records” when possible.
- Include hospital name, department, patient name, date of birth, phone, and recipient details.
- Common useful records: discharge summary, ER notes, operative report, pathology report, radiology report, lab results, medication list, and after-visit summary.
- Keep a copy of the authorization form and fax/mail confirmation.
Penn Medicine Billing, Online Bill Pay & Insurance Questions
Penn Medicine says patients can pay online through patient portals, including MyChart by myPennMedicine. For billing questions, call the number on your bill first. For Penn Medicine locations in Philadelphia and Chester County Hospital, Penn Medicine lists 800-406-1177 for other billing-related inquiries, payment options, or when you do not have your bill.
Pay Online
Use MyChart by myPennMedicine if you have a portal account, or use guest bill-pay options when available.
Open Billing HelpBilling Phone
For Philadelphia-area Penn Medicine billing help when you do not have a bill or need payment-option help, call 800-406-1177.
Call BillingBefore You Pay
Compare service date, provider name, insurance EOB, account number, copay, deductible, and whether the statement is hospital, physician, lab, imaging, or ambulance related.
Official Penn Medicine Video Resource
Penn Medicine has an official myPennMedicine appointment video. It is older, so use it as a general visual overview only; always rely on the current official portal page for actual login and scheduling steps.
Official Links for Penn Presbyterian Medical Center
Use official Penn Medicine pages for final confirmation because hospital access, parking, visitor policy, portal features, masking rules, and billing instructions can change.
Related Medical-Centers.org Guides
These related hospital guides can help users compare MyChart, doctor search, ER, records, parking and billing guidance across other large medical centers.
University of Pennsylvania Penn Presbyterian Medical Center FAQs
What is the correct name of University of Pennsylvania Penn Presbyterian Medical Center?
The correct hospital name is Penn Presbyterian Medical Center. It is part of Penn Medicine and is located at 51 N. 39th Street, Philadelphia, PA 19104.
What is Penn Presbyterian Medical Center’s main phone number?
The main phone number listed for Penn Presbyterian Medical Center is 215-662-8000. For appointment help and doctor search support, Penn Medicine lists 800-789-7366.
Is Penn Presbyterian Medical Center open 24 hours?
Penn Medicine lists Penn Presbyterian Medical Center as open 24 hours. Individual clinics, outpatient offices, gift shop, pharmacy, visitor desks and department services may have different hours, so confirm the specific service before traveling.
Does Penn Presbyterian use MyChart?
Yes. Penn Medicine patients use MyChart by myPennMedicine as the patient portal for secure communication with a doctor’s office, appointment management, health information access and online bill pay where available.
How do I find Penn Presbyterian Medical Center doctors?
Use Penn Medicine’s official Find a Doctor tool or call 800-789-7366. Search by specialty, doctor name, location, insurance, and visit type, then confirm whether the provider sees new patients.
Where is Penn Presbyterian’s emergency department?
Penn Emergency Medicine Penn Presbyterian is listed at Penn Presbyterian Medical Center, Myrin Building, 51 N. 39th Street, Philadelphia, PA 19104. It is listed as a 24-hour emergency care location.
When should I call 911 instead of using MyChart?
Call 911 for chest pain, stroke symptoms, severe breathing trouble, major bleeding, poisoning, overdose, suicidal crisis, seizure, serious injury, sudden confusion, or any rapidly worsening condition. MyChart is not an emergency-response tool.
Where should I park at Penn Presbyterian Medical Center?
Penn Medicine directions describe parking in the garage between Filbert Street and Powelton Avenue, with garage access on Filbert Street. Check the official directions page before driving because Medical Drive construction and traffic advisories may affect access.
How do I request Penn Presbyterian medical records?
Start with MyChart by myPennMedicine for available health information. For formal record release, use Penn Medicine’s authorization process. Penn Medicine lists Penn Presbyterian Medical Center Medical Records at 215-662-8959 and fax 215-243-8758.
Who do I call for Penn Medicine billing questions?
Call the number on your bill first. For Penn Medicine locations in Philadelphia and Chester County Hospital, Penn Medicine lists 800-406-1177 for other billing-related inquiries, payment options, or when you do not have your bill.
What should I bring for a Penn Presbyterian hospital visit?
Bring photo ID, insurance information, medication list with dose and frequency, allergy list, doctor contact list, relevant records, advance directive documents if applicable, and labeled personal items such as glasses, hearing aids, dentures, cane or walker.
Can visitors go to Penn Presbyterian Medical Center any time?
Visitor rules depend on the department, patient condition, infection-control guidance and current Penn Medicine policy. Check the official visitor policy page before visiting, especially for emergency, trauma, ICU, surgery, behavioral health and outpatient testing areas.
Independent patient-navigation guide. This page is not the official Penn Medicine website and is not medical, legal, billing, insurance or emergency advice. Always use official Penn Medicine pages for final instructions, and call 911 for emergencies.