Whittier Hospital Medical Center: Patient Portal, Doctors & Phone Help
Use this practical patient guide for Whittier Hospital Medical Center in Whittier, California. It explains the correct portal route, emergency room access, doctors, medical records, phone numbers, visitor rules, billing help, map, and official patient links.
Quick Answer: Whittier Hospital Medical Center Details
Whittier Hospital Medical Center is located at 9080 Colima Road, Whittier, CA 90605. The main hospital phone number is 562-945-3561. The hospital provides emergency room services 24 hours per day, seven days per week.
Many people search for Whittier Medical Center MyChart, but the official patient portal route is MyCareCorner. If you were a Whittier Hospital Medical Center patient and signed up for the portal, use MyCareCorner. If you did not sign up, contact Medical Records at 562-907-1718 or follow the official WHMC authorization process.
9080 Colima Road
Whittier, CA 90605
Use MyCareCorner, not a generic MyChart search result.
Official ER page says the entrance is located in the rear of the hospital, off Janine Drive.
Whittier Hospital Medical Center Patient Navigation
Choose the section that matches your need. The right route is different for emergency symptoms, portal access, doctor search, records, billing, visitor planning, and scheduled services.
Whittier Medical Center MyChart Login? Use MyCareCorner Patient Portal
If you searched for Whittier Medical Center MyChart, the important correction is this: Whittier Hospital Medical Center’s official patient portal page points patients to MyCareCorner. It is a free online service that gives patients 24/7 access to certain health information from their Whittier Hospital Medical Center visit.
The portal is useful after an inpatient stay, outpatient visit, or emergency room visit. It can help you review information from the hospital visit and prepare for follow-up care with your physician.
What the WHMC portal can show
- Information about your Whittier Hospital Medical Center visit.
- Medications prescribed during the visit.
- Allergies identified during the visit.
- Immunizations given during the visit.
- Lab and diagnostic procedures performed.
- Other information related to your hospital or ER visit.
- Summary of care information after admission or discharge when posted.
How to sign up if you did not enroll
Visit Whittier Hospital Medical Center and complete the authorization form through the hospital’s process.
Call Medical Records, request the authorization form, then email the completed form with photo ID to WHMCportal@ahmchealth.com.
Call Medical Records at 562-907-1718, request the authorization form, then mail the completed form with a copy of your photo ID.
Whittier Hospital Medical Center Emergency Room
Whittier Hospital Medical Center’s emergency department is staffed 24 hours a day with physicians experienced in emergency medicine. The official ER page says the emergency department treats serious injuries and dangerous symptoms in adults and children.
The hospital’s ER page also says the Emergency Department entrance is in the rear of the hospital, off Janine Drive. If the patient is unstable, do not drive around looking for the entrance. Call 911.
- Chest pain, pressure, fainting, or possible heart attack symptoms.
- Stroke signs such as face drooping, arm weakness, speech trouble, sudden confusion, or sudden vision problems.
- Severe breathing trouble, blue lips, choking, or severe allergic reaction.
- Major bleeding, serious burns, poisoning, overdose, seizure, or serious head injury.
- Severe abdominal pain, sudden severe headache, sudden weakness, or rapidly worsening symptoms.
- Suicidal crisis, self-harm risk, violent crisis, or immediate safety danger.
- Photo ID and insurance card.
- Medication list with doses and pharmacy name.
- Allergies and major medical conditions.
- Recent discharge papers, imaging reports, or lab results.
- Timeline of symptoms: when it started, what changed, what was taken.
- Emergency contact phone number and phone charger.
Important ER billing detail
The official emergency page notes that emergency-services patients may receive separate bills for physician, specialists, radiology, laboratory, and ambulance services. It also says emergency services are not based on ability to pay.
How to Find Whittier Hospital Medical Center Doctors
Whittier Hospital Medical Center’s official website includes a Find a Doctor directory. The official directory lets patients search by doctor and specialty, including emergency medicine, family medicine, internal medicine, cardiology, general surgery, OB-GYN, gastroenterology, neurology, pediatrics, orthopedic surgery, radiology, urology, and other specialties.
Doctor details can change. Before booking, confirm the office address, hospital affiliation, insurance participation, referral requirements, new-patient status, and whether the appointment is at the hospital campus or a separate office.
Use the WHMC Find a Doctor page instead of relying on old third-party listings. Search by provider name or specialty.
A physician may be affiliated with the hospital but see patients at a separate clinic. Ask for the full address, suite, parking, and entrance.
Ask both the doctor’s office and your insurance plan whether the provider and service are in-network and whether a referral or prior authorization is required.
Bring medication lists, allergies, imaging reports, lab results, discharge paperwork, referral notes, and your main concern written clearly.
Whittier Hospital Medical Center Phone Numbers
Use the main hospital number for general routing. Use Medical Records for portal or records questions. Use Patient Services / Business Office for billing or account questions. For life-threatening symptoms, call 911 instead of calling a hospital department.
| Need | Phone / Contact | Best use |
|---|---|---|
| General Information | 562-945-3561 | Main hospital routing, general questions, and department transfer. |
| Medical Records | 562-907-1718 | Patient portal help, authorization forms, copies of records, and portal access problems. |
| Patient Services / Business Office | 562-907-1608 | Billing, business office, account questions, and patient-services routing. |
| Human Resources | 562-464-6350 | Employment and HR-related questions. |
| Volunteers | 562-464-6347 | Volunteer program questions. |
| Patient Experience | whmc4u@ahmchealth.com | Patient experience, community events, or non-private feedback. Do not email private health information. |
| Patient Portal Email | WHMCportal@ahmchealth.com | Portal authorization form follow-up after calling Medical Records. |
Medical Records and Portal Access at Whittier Hospital
For many recent WHMC hospital or ER records, start with the Patient Portal. WHMC says information about a visit is available in the portal within 36 hours of discharge from the hospital. For older records, formal record copies, portal-access problems, or health information questions, contact Medical Records.
Listed support hours: Monday-Friday, 8:00 a.m.-4:30 p.m.
Use after requesting the correct authorization form and including required photo ID.
Records request checklist
- Check the Patient Portal first for visit-related information if you already have access.
- Call Medical Records if you need records from before portal coverage or need help logging in.
- Have photo ID ready for authorization and release requests.
- Be specific about what you need: ER visit, discharge summary, lab result, imaging report, medication list, allergies, or full date range.
- Ask the receiving doctor what they actually need before requesting an entire chart.
- Do not email medical records to a physician’s office using ordinary email unless the hospital specifically instructs you through a secure process.
Visitor Rules, Visiting Hours and What to Bring
WHMC’s visitor information says visitors may be required to present legal identification, preferably a driver’s license. Visitors must follow security and unit rules, and visitor access can be limited by patient condition, patient request, safety, or facility needs.
- Visitors may need legal identification.
- Visitors may need a visitor armband from the lobby desk.
- Visitation is generally limited to two persons at a time per patient.
- No visitors under age 13 are permitted, except where specific department rules allow.
- Clergy access is allowed at any time.
- Medical/Surgical and DOU: 8:00 a.m.-8:00 p.m.
- Critical Care / ICU: 8:00 a.m.-8:00 p.m.
- Postpartum: open 24 hours with exceptions, including possible Mother/Baby Quiet Time from 2 p.m.-4 p.m.
- Emergency Department: one visitor per patient at bedside, subject to department needs.
- Pediatric Subacute: special hours 11:00 a.m.-8:00 p.m.; parents have extended hours 7:00 a.m.-11:00 p.m.
Bring for admission, procedure, ER or hospital visit
- Photo ID and insurance card.
- Medication list, allergies, pharmacy name, and recent medication changes.
- Referral, physician order, or authorization if your plan requires it.
- Recent discharge paperwork, imaging reports, or lab results if relevant.
- Advance directive, living will, or legal healthcare decision-maker paperwork if relevant.
- Phone charger, glasses, hearing aids, and simple comfort items.
Billing, Insurance and Cost Questions
Whittier Hospital Medical Center links patients to bill pay and patient/business office support. For emergency services, the hospital notes that separate bills may be issued for physician, specialists, radiology, laboratory, and ambulance services. This is common in hospital billing and can surprise patients if they expect one single bill.
- Is Whittier Hospital Medical Center in-network for my plan?
- Is the specific doctor, surgeon, anesthesiology group, radiology group, or lab also in-network?
- Do I need a referral or prior authorization?
- Will I receive separate facility, physician, imaging, lab, or ambulance bills?
- What copay, deductible, coinsurance, or facility fee may apply?
- Use the official WHMC bill-pay link from the hospital site.
- Call Patient Services / Business Office at 562-907-1608.
- Keep your account number, visit date, patient name, insurance card, and statement ready.
- Compare hospital bills with your insurance Explanation of Benefits.
- Ask about help paying your bill or financial resources if you cannot pay all at once.
Whittier Hospital Medical Center Map and Arrival Tips
The hospital’s official address is 9080 Colima Road, Whittier, CA 90605. For emergency care, the official ER page says the emergency department entrance is located in the rear of the hospital, off Janine Drive. For scheduled care, confirm your department, entrance, appointment time, insurance paperwork, and parking instructions before leaving.
Arrive early enough for parking, registration, insurance verification, forms, elevator access, and finding the correct department.
Do not delay care for paperwork or portal setup. Call 911 if the patient is unstable or unsafe to transport.
Major Services at Whittier Hospital Medical Center
Whittier Hospital Medical Center provides general medical and surgical care for inpatient, outpatient, and emergency room patients. Official WHMC pages list emergency care, surgery, diagnostic services, critical care, cardiology, rehabilitation, wound care, bloodless medicine and surgery, vascular medicine, diabetes education, senior services, perinatal services, women’s and maternity services, and pediatric subacute care.
24-hour emergency department for serious injuries and dangerous symptoms in adults and children.
Hospital-based surgery and related operating-suite support.
Laboratory, radiology, X-ray, and diagnostic support for hospital and ER care.
OB-GYN, maternity, postpartum, and perinatal-related hospital services.
WHMC lists an award-winning pediatric subacute center and child-focused care resources.
Rehabilitation services, wound care, and recovery-focused support are listed by WHMC.
Official Whittier Hospital Medical Center Links
Use official WHMC/AHMC pages for final confirmation. Hospital policies, portal access, visitor rules, emergency information, records processes, billing routes, and department contacts can change.
Whittier Hospital Medical Center FAQs
Where is Whittier Hospital Medical Center located?
Whittier Hospital Medical Center is located at 9080 Colima Road, Whittier, CA 90605.
What is the main phone number for Whittier Hospital Medical Center?
The main phone number listed by the official hospital website is 562-945-3561.
Does Whittier Hospital Medical Center use MyChart?
Whittier Hospital Medical Center’s official portal page points patients to MyCareCorner Patient Portal, not a standard Epic MyChart login. Many people search “Whittier Medical Center MyChart,” but the correct hospital portal route is MyCareCorner.
How do I access the Whittier Hospital Patient Portal?
If you already signed up, go to MyCareCorner.net. If you did not sign up, contact Medical Records at 562-907-1718 or follow WHMC’s authorization form process in person, by email, or by mail.
What is the Medical Records phone number at Whittier Hospital?
The official contact page and portal page list Medical Records at 562-907-1718. The portal page lists support hours as Monday-Friday, 8:00 a.m.-4:30 p.m.
Is the Whittier Hospital emergency room open 24 hours?
Yes. WHMC’s services and emergency pages say emergency room services are available 24 hours per day, seven days per week.
Where is the emergency department entrance?
The official emergency page says the Emergency Department entrance is located in the rear of the hospital, off Janine Drive.
How do I find doctors at Whittier Hospital Medical Center?
Use the official WHMC Find a Doctor directory. Search by doctor name or specialty, then confirm office location, insurance acceptance, referral requirements, and whether the doctor is accepting new patients.
What are visitor hours at Whittier Hospital?
WHMC’s visitor information lists Medical/Surgical and DOU visiting hours as 8:00 a.m.-8:00 p.m. and Critical Care/ICU visiting hours as 8:00 a.m.-8:00 p.m. Unit-specific rules may vary.
How many visitors are allowed at Whittier Hospital?
WHMC’s visitor information says visitation is limited to two persons at a time per patient in general, while the Emergency Department allows one visitor per patient at bedside, subject to department needs and patient condition.
What should I bring to Whittier Hospital Medical Center?
Bring photo ID, insurance card, medication list, allergies, referral or physician order if required, recent records if relevant, and any legal healthcare decision-maker paperwork. For emergency care, bring these only if it does not delay treatment.
Is this the official Whittier Hospital Medical Center website?
No. This is an independent patient navigation guide. Use official WHMC and AHMC links for current medical, visitor, billing, appointment, portal, emergency, and records information.