Cheshire Medical Center MyChart, Doctors & Phone
Searching for Cheshire Medical Center MyChart, doctors, phone number, emergency room, medical records, billing, visiting hours or directions? The official patient portal is called myDH, and after setup you can use the Epic MyChart mobile app by choosing Dartmouth Hitchcock myDH. This guide gives you the practical route for each task without sending you through confusing directory pages.
Quick Answer: Cheshire Medical Center Details Patients Need Most
Cheshire Medical Center is located in Keene, New Hampshire and is part of the Dartmouth Health system. For most non-urgent patient tasks, start with the official myDH patient portal. For doctors, use Cheshire’s Find a Provider page or call the right department directly. For life-threatening symptoms, use 911 or the Emergency Department, not online messaging.
Main Campus Snapshot
Emergency & Urgent Routing
Cheshire Medical Center MyChart Login: Use myDH First
Cheshire Medical Center uses myDH as the patient portal. It is the best starting point for non-urgent account tasks after a primary care visit, specialist visit, emergency department visit, outpatient test, hospital admission or virtual visit. The portal can help with appointments, results, billing, prescriptions, visit notes, referrals, hospital admissions, immunizations, allergies, medications and secure care-team communication.
Log In or Create an Account
Start from the official myDH login page. New users may need an activation code from an after-visit summary or can request one through the Create an Account route.
Open myDH LoginUse the MyChart App
Register online first at myDH.org. Then download the Epic MyChart app, choose New Hampshire or Vermont, select Dartmouth Hitchcock myDH and log in with your myDH account.
myDH Setup HelpPortal Support
For myDH setup questions, call 603-650-0499. For help downloading and activating the mobile app, Cheshire lists 603-695-2822.
Open myDH FAQWhat You Can Do in myDH
| Patient Need | Use myDH For | Practical Tip |
|---|---|---|
| Test results | Released lab, diagnostic and visit-related results | Some results may appear before your provider has discussed them. Message or call the care team if the result is confusing or worrying. |
| Appointments | Request, reschedule, cancel or directly schedule certain eligible visits | If your visit type is not available for direct scheduling, call the department directly. |
| Doctor messages | Routine, non-urgent care-team messages | Do not use portal messaging for chest pain, stroke symptoms, severe breathing trouble or urgent decline. |
| Prescriptions | Request renewals for eligible medications | Request refills before you run out, especially before weekends and holidays. |
| Billing | View balances, make payments and request estimates where available | Compare your statement with your insurance explanation of benefits before paying confusing bills. |
| Proxy access | Authorized access for a child, spouse, parent or another person | Do not share passwords. Use official proxy access paperwork and permissions. |
Cheshire Medical Center Doctors: How to Find the Right Provider
For doctor searches, use Cheshire’s official Find a Provider page or Dartmouth Health’s provider directory. This is more reliable than old third-party doctor lists because provider locations, accepting-new-patient status, specialty availability and phone numbers can change.
Find Specialists and Providers
Use the official provider search if you already know the doctor name, specialty or location. Search terms like family medicine, pediatrics, cardiology, orthopaedics, neurology, dermatology, women’s health, gastroenterology, urology, ENT or emergency medicine can help narrow results.
Open Find a ProviderChoose a Primary Care Provider
To establish care with a primary care provider, Cheshire directs patients to call 603-354-6760 or email FindMeADoctor@cheshire-med.com. Have names, dates of birth, address and phone number ready.
Primary Care InstructionsHow to Pick the Right Cheshire Doctor Without Guessing
Start with your care need, not only a doctor name
If you need routine care, start with primary care. If you need a specialist, ask whether your insurance or Cheshire’s department requires a referral before the appointment can be scheduled.
Check location carefully
Some providers see patients at the Court Street campus, while others may be at Family & Community Care, Walpole Family Practice, Winchester Family Practice or another Dartmouth Health location. Confirm the exact building, level and registration desk.
Ask whether the provider is accepting new patients
The official Cheshire guidance says accepting-new-patient status changes frequently. Call before assuming a listed doctor can schedule a new-patient appointment.
Send records before the first visit
For many new-patient and specialist appointments, the department may need relevant medical records before scheduling or before the first visit. Use official medical record release steps instead of relying only on verbal history.
Cheshire Medical Center Phone Numbers Patients Commonly Need
The main phone number is useful for general routing, but direct department numbers save time when you already know what you need. Always use the official phone directory before relying on old search results, screenshots or third-party listings.
| Need | Phone Number | When to Use It |
|---|---|---|
| Main hospital phone | 603-354-5400 | General hospital routing, department transfer, campus questions. |
| Connection issue toll-free number | 800-649-0891 | Use if you experience issues connecting to Cheshire by phone. |
| Emergency Medicine | 603-354-6600 | Emergency Department department phone; call 911 for life-threatening symptoms. |
| Primary Care Panel Management | 603-354-6760 | Establish primary care or ask about accepting-new-patient options. |
| Urgent Primary Care Visits | 603-354-5484 | Everyday injuries or illnesses that need care soon but are not life-threatening. |
| Pediatrics | 603-354-6666 | Child and teen appointments, pediatric care-team routing. |
| Women’s Health | 603-354-6640 | Obstetrics, gynecology and women’s health appointment questions. |
| Billing Questions / Financial Assistance | 844-808-0730 | Billing questions, payment help and financial assistance routing. |
| myDH Support | 603-650-0499 | myDH account setup, login, portal questions and Televisit support. |
| MyChart mobile app support | 603-695-2822 | Help downloading and activating the Epic MyChart mobile app for myDH. |
Cheshire Medical Center Emergency Department: ER or Urgent Visit?
Cheshire Medical Center’s Emergency Department is at the Keene campus, left of the Main Entrance, and is open 24 hours a day. The official guidance says to call 911 for medical emergencies. For everyday injuries or illnesses, urgent primary care visits may be a better fit.
Use ER / 911 For
- Chest pain, heart attack warning signs or severe pressure.
- Stroke signs: face drooping, arm weakness, speech trouble, sudden confusion or sudden vision loss.
- Severe breathing trouble, blue lips or severe allergic reaction.
- Major bleeding, serious burns, traumatic injury or deep wounds.
- Seizure, loss of consciousness or sudden severe headache.
- Poisoning, overdose or swallowed harmful substances.
- Suicidal crisis, violent behavior risk or severe mental health emergency.
Consider Urgent Primary Care For
- Minor sprains, strains or small cuts when stable.
- Cold, flu, sore throat, ear pain or mild fever.
- Rash, mild allergic symptoms or minor infection concerns.
- Urinary symptoms without severe pain, fever or confusion.
- Non-life-threatening symptoms that need same-day guidance.
Appointments, Referrals & Registration at Cheshire Medical Center
Appointment steps depend on whether you are a new patient, returning patient, primary care patient or specialist patient. Cheshire’s department pages repeatedly explain that new patients may need a referral and records before scheduling, while returning patients can often use myDH to request appointments or communicate with the care team.
For a returning patient
Log in to myDH to request, reschedule or cancel eligible appointments, message your care team, complete questionnaires, review notes and join certain virtual visits.
For a new primary care patient
Call Primary Care Panel Management at 603-354-6760 or email FindMeADoctor@cheshire-med.com. Ask whether the location, provider type and accepting-new-patient status match your needs.
For a specialist visit
Use the department’s official Appointments and Referrals page. Ask if your insurance requires a referral, whether records must be sent first, and whether testing is needed before the appointment.
For a virtual visit
If you have myDH, you may be able to join an outpatient virtual visit from the appointments or visits area. Test your device, internet, microphone and camera before the visit time.
Before You Visit: Parking, Entrances, Registration & What to Bring
Cheshire’s main campus can feel easier if you know the entrance, department location and registration plan before arrival. Main Entrance, ED Entrance, West Entrance, Dartmouth Cancer Center Kingsbury Pavilion Entrance and other access points may have different hours.
Entrance Basics
The Main Entrance is listed for patients and authorized caregivers/visitors during posted hours. The Emergency Department Entrance is listed open 24 hours.
Visitor & Entrance InfoBring These Items
Bring photo ID, insurance card, medication list, allergy list, referral paperwork, prior records if requested and any forms sent before the appointment.
First Visit PrepArrive Early
Cheshire’s first-visit guidance says to arrive 15 minutes before your appointment. For older adults, mobility needs, interpreter support or complex registration, allow more time.
Campus Map
Use the map below for the main campus at 580 Court Street, Keene, NH. Confirm department location before travel because some clinics are in North, South, Central, West or off-campus buildings.
Medical Records: myDH, Release Forms & Sharing Your Records
For many patients, the fastest records route is myDH. Dartmouth Health’s records page says patients can review information in myDH, request a copy using myDH, have records sent to Dartmouth Health, authorize others to view/manage records, request changes and have records sent from Dartmouth Health to someone else.
Use myDH First
Check visits, test results, office notes, hospital admission details and record-sharing tools inside myDH. This is helpful after ER care, imaging, surgery, primary care or specialist visits.
Open myDHUse Release Forms When Needed
If another provider, school, attorney, employer or insurance company needs formal records, use Dartmouth Health’s official medical records and release forms page.
Medical Records FormsBilling, Charges, Insurance & Financial Assistance
Cheshire Medical Center is a member of Dartmouth Health, and its billing page says billing and financial assistance are handled through Dartmouth Health. Patients can pay online through myDH, and the billing/financial assistance toll-free number is 844-808-0730.
Pay Online
Use your myDH account to make credit card payments and manage payment plans where available.
Billing & ChargesCall Billing
For billing questions or financial assistance, call Dartmouth Health Billing Customer Service at 844-808-0730.
Ask Before You Pay
Ask whether the charge is hospital, clinic, physician, lab, imaging, anesthesia or another service. Medical bills can arrive separately.
Common Mistakes to Avoid
Searching only “MyChart” and choosing the wrong organization
Use myDH and select Dartmouth Hitchcock myDH in the Epic MyChart app, not a random nearby health system.
Using portal messages for urgent symptoms
Portal messages are for routine communication. Severe or rapidly worsening symptoms need 911 or emergency care.
Assuming a listed doctor is accepting new patients
Provider availability changes. Call Panel Management or the department before planning around a specific doctor.
Arriving at the wrong entrance
Check whether your appointment uses Main Entrance, Women’s Health access, North building, South building, West Entrance or ED Entrance.
Official Cheshire Medical Center Links & Resources
Use these official links for final verification because phone numbers, provider availability, portal steps, entrance hours, visitor rules and billing guidance can change.
Related Medical-Centers.org Guides
These related guides may help users comparing MyChart, doctors, phone numbers, ER access and patient portal routes across other hospitals.
Cheshire Medical Center MyChart, Doctors & Phone FAQs
What is the main phone number for Cheshire Medical Center?
The main phone number for Cheshire Medical Center is 603-354-5400. If you have trouble connecting by phone, Cheshire lists a toll-free connection issue number at 800-649-0891.
Where is Cheshire Medical Center located?
Cheshire Medical Center is located at 580 Court Street, Keene, NH 03431. Confirm the exact building, entrance and registration desk before your appointment because some services use specific campus areas.
Does Cheshire Medical Center use MyChart?
Cheshire Medical Center’s official patient portal is called myDH. Patients can use the Epic MyChart mobile app after setting up a myDH account online and selecting Dartmouth Hitchcock myDH inside the app.
How do I log in to Cheshire Medical Center MyChart or myDH?
Use the official myDH login page at portal.mydh.org/mychart/Authentication/Login. New users may need an activation code from an after-visit summary or can request one through the Create an Account option.
What is the myDH support phone number?
For myDH setup and portal support, call 603-650-0499. Cheshire also lists 603-695-2822 for help downloading and activating the MyChart mobile app.
How do I find doctors at Cheshire Medical Center?
Use Cheshire Medical Center’s official Find a Provider page or Dartmouth Health provider search. For a new primary care provider, call Primary Care Panel Management at 603-354-6760 or email FindMeADoctor@cheshire-med.com.
Is Cheshire Medical Center Emergency Department open 24 hours?
Yes. Cheshire’s Emergency Department is listed as open 24 hours a day, 7 days a week, 365 days a year. For life-threatening symptoms, call 911.
What is the Cheshire Medical Center Emergency Department phone number?
The Emergency Medicine department phone number is 603-354-6600. For medical emergencies such as chest pain, stroke symptoms, severe breathing trouble or major trauma, call 911 instead of waiting on a phone call.
How do I request medical records from Cheshire Medical Center?
Start with myDH for records already available in your portal. For formal requests, use Dartmouth Health’s Medical Records and Release Forms page, which applies to Dartmouth Health member locations including Cheshire Medical Center.
Who do I call for Cheshire Medical Center billing questions?
For billing questions or financial assistance, call Dartmouth Health Billing Customer Service at 844-808-0730. Patients can also use myDH for online payments and payment-plan management where available.
Independent patient-navigation guide. This page is not the official Cheshire Medical Center, Dartmouth Health or myDH website and is not medical advice. Always verify current appointments, referrals, visitor rules, billing, records, phone numbers, portal access and clinical instructions directly with official Cheshire Medical Center or Dartmouth Health resources. Call 911 for emergencies.