Community First Medical Center: MyChart, Doctors, Phone & Visit Help
This 2026 guide helps patients and families quickly find the right Community First Medical Center route for MyChart, doctors, appointments, phone numbers, medical records, emergency care, billing help, visitor hours, parking, shuttle service, map and official patient links.
Quick Answer: Community First Medical Center Details Patients Need First
Community First Medical Center is a Chicago hospital at 5645 W. Addison St., Chicago, IL 60634. The main phone number is 773-282-7000. The official site links to a Community First MyChart portal for medical-record access, and medical records requests are handled by calling 773-282-7000, ext. 3221.
Chicago-based hospital serving Portage Park and nearby Northwest Side communities.
Chicago, IL 60634. Emergency entrance is on Central Avenue, just south of Addison.
Best general hospital routing number when you are not sure which department to call.
Official route for online medical-record access. Login issues are handled by email.
Call 773-282-7000, ext. 3221, or visit Release of Information while at the hospital.
General visiting hours are listed with screening, age and visitor-limit rules.
Quick Navigation
What Should You Do First Before Calling or Visiting?
Community First Medical Center has several patient routes: MyChart, emergency department, outpatient clinic, specialty clinics, medical records, financial assistance, shuttle service and visitor access. The right first step depends on why you are contacting the hospital.
If symptoms may be serious
Call 911. Do not rely on MyChart, a website form or a routine department phone number for life-threatening or rapidly worsening symptoms.
If you need medical-record access
Try the official MyChart link for online access. For formal record copies, call 773-282-7000, ext. 3221, or ask the Release of Information Department while visiting.
If you need a doctor or clinic appointment
Use the official doctor directory, featured doctors page, or call the outpatient/specialty clinic route. Some services require a physician order or referral.
If you are visiting a patient
Confirm visitor rules before traveling. General visiting hours are listed as 11 AM to 7 PM, with health-screening and visitor-limit rules.
If you need cost help
Use the financial assistance page and call financial counselors or customer service. Ask about charity care, uninsured discounts, catastrophic discounts and payment plans.
Community First Medical Center MyChart Login and Medical Record Access
Community First Medical Center’s official site has a My Chart page that directs patients to https://mychart.cfmedicalcenter.com/mychart/ for medical-record access. If you have login issues, the official page says to email mychart@cfmedicalcenter.com.
Use MyChart for routine online access. Do not use it for emergency symptoms, same-day medical danger, medication reactions that feel severe, or any issue where waiting could cause harm.
Use the official MyChart link before entering private health information.
Use this email for logon issues listed by the official MyChart page.
Smart MyChart checklist
- Use the official Community First MyChart link, not a random search-result login page.
- Make sure the name, date of birth, email and visit information match your hospital record.
- If a result or document is missing, use the medical records route instead of creating duplicate accounts.
- Do not share your password with a caregiver; ask about authorized access if another person needs help managing records.
- Call 911 for emergency symptoms rather than sending a portal message.
Community First Medical Center Doctors, Clinic Scheduling and Specialty Help
The official Community First site links to doctor tools, featured doctors, and service pages for specialty care. For many patients, the most practical route is to start with the service you need, then confirm whether the visit requires a doctor order, insurance referral, prior authorization or outside records.
Community First’s service pages list several appointment routes, including outpatient clinic and specialty clinic numbers. The official services page says CFMC specialty clinics are on the second floor and says patients may call 773-527-5071 or stop by the front desk to schedule an appointment.
Use for many clinic appointment questions and second-floor specialty-clinic scheduling.
Call for imaging appointment questions when you have the right order or instructions.
Use for pathology/lab appointment or service questions listed by the official lab page.
For orthopedic appointment questions and bone, joint or muscle care routes.
For acute or chronic pain clinic information and appointment help.
For cardiology service and appointment questions listed by the hospital.
Doctor or clinic call script
“Hi, I’m trying to schedule care at Community First Medical Center. I need help with [condition or specialty]. I have my insurance information, referral or doctor order if needed, medication list, and preferred appointment date. Can you confirm the right clinic, phone number, location, documents and whether I need authorization before scheduling?”
Community First Medical Center Phone Numbers and Best Department Route
The main hospital number is 773-282-7000. Use it for general routing. If you already know the service you need, these official routes can save time.
| Need | Phone / route | Best use |
|---|---|---|
| Main hospital | 773-282-7000 | General routing, hospital operator, basic patient direction and department transfers. |
| Medical records | 773-282-7000 ext. 3221 | Requesting copies of records or contacting Release of Information. |
| Emergency Department information | 773-527-5071 / 773-282-7000 | Department information only. Call 911 for emergency symptoms. |
| Specialty clinics | 773-527-5071 | Second-floor specialty clinics and outpatient appointment questions. |
| Radiology | 773-794-7678 | Imaging appointment questions and radiology scheduling help. |
| Lab / pathology | 773-282-7000 ext. 3343 | Laboratory appointment and service questions. |
| Financial counselors | 773-794-7626 | Financial assistance screening, charity care and payment-support questions. |
| Customer service representatives | 877-497-0594 | Billing-support and financial-assistance customer-service route. |
| Shuttle reservations | 773-794-5088 | Non-emergency medical appointment shuttle scheduling. |
Phone extensions and clinic schedules can change. For final publishing, verify any department-specific number on the official Community First page linked in the official resources section.
Community First Emergency Department, Stroke/Chest Pain Care and When to Call 911
The official emergency page says the Emergency Department entrance is on Central Avenue, just south of W. Addison Street. It says the Emergency Department provides emergency services for injuries, illnesses and other medical emergencies, and that patients needing immediate medical attention should call 911.
Community First describes its Emergency Department as an accredited stroke center and chest pain center. It also lists EDAP certification, meaning the department is approved in Illinois for pediatric emergency care readiness. The emergency department is described as always open to the public.
Chest pain, stroke signs, severe breathing trouble, major bleeding, seizure, poisoning, serious trauma, sudden confusion, suicidal crisis or rapidly worsening symptoms.
For non-emergency problems, use the clinic, doctor, MyChart, scheduling or main hospital route instead of waiting in the ER.
ER arrival checklist
- Use the Emergency Department entrance on Central Avenue when directed and safe to do so.
- Bring ID, insurance card, medication list and allergy list if available.
- Do not delay care to gather documents.
- Tell staff right away about chest pain, stroke signs, breathing trouble, suicidal thoughts or severe pain.
- If symptoms could worsen during the drive, call 911 instead of driving yourself.
Community First Medical Records and Release of Information
Community First’s official medical records page says patients should call 773-282-7000, ext. 3221 to request a copy of medical records. It also says patients may stop by the Release of Information Department when visiting the hospital.
MyChart may be enough for routine online access, but formal record needs often require a specific records request. This matters for outside specialists, legal copies, insurance documents, school forms, disability paperwork, surgery follow-up and continuing care after an ER or inpatient visit.
Use for formal copies, release questions and record-routing help.
Ask for the Release of Information Department when visiting Community First Medical Center.
Records request checklist
- Ask for the exact record: ER note, discharge summary, lab result, imaging report, operative note, medication list or visit date range.
- Have the patient’s full legal name, date of birth, treatment date and department ready.
- Bring photo ID if requesting records in person.
- If requesting for someone else, ask what guardian, parent, caregiver, power-of-attorney or legal paperwork is required.
- Ask whether the record can be viewed in MyChart before requesting a full copy.
Billing, Financial Assistance, Insurance and Cost Help
Community First lists financial assistance programs including charity care, uninsured patient discount, catastrophic discount, payment plans and presumptive charity care. The official financial assistance page lists financial counselors at 773-794-7626 and customer service representatives at 877-497-0594.
Before a scheduled procedure, test or specialty visit, call your insurance plan and the hospital route. Ask whether the service is covered, whether the provider is in network, whether prior authorization is needed and whether separate physician bills may apply.
Listed Monday through Friday, 8 AM to 4 PM, for financial-assistance questions.
Listed Monday through Friday, 8:30 AM to 3:30 PM, for customer-service support.
Billing call script
“Hi, I received a Community First Medical Center bill or need a cost estimate. I have the account number, date of service, patient name and insurance information. Can you explain what insurance has processed, whether any financial assistance or payment plan may apply, and whether any physician bills are separate?”
Community First Visitor Hours, Screening and Parking
The official visitor page lists welcome center assistance 7 days a week from 8 AM to 5 PM. It also lists general visiting hours as 11 AM to 7 PM. Visitation is limited to a maximum of two visitors per patient per day, preferably the same two visitors during the hospitalization.
Visitor rules may change for isolation, contagious illness, end-of-life care, medical necessity, masking, safety or disruptive behavior. Visitors must be 18 or older and must complete health screening and temperature check at the front desk.
Confirm before visiting because unit-level rules can vary.
Staff assistance is listed 7 days a week during these hours.
Visitor checklist
- Call first if the patient is under isolation, in a restricted unit or recovering from a procedure.
- Do not visit if you have fever, loss of taste or smell, vomiting, diarrhea, flu-like symptoms or other contagious symptoms.
- Bring photo ID and the patient’s full legal name if asking for room information.
- Ask before bringing food, flowers, latex balloons, children, large bags or strong fragrances.
- Use visitor parking on the north side of Addison Street and the sky bridge when appropriate.
Community First Medical Center Map, Directions, Parking and Shuttle
Use this address for navigation: Community First Medical Center, 5645 W. Addison St., Chicago, IL 60634. The official directions page says visitor parking is located on the north side of Addison Street, with free parking spaces across from the hospital building along Addison Street and a sky bridge to cross safely into the hospital.
CTA bus routes listed near the hospital include #152 Addison and #85 Central. Community First also lists a shuttle service for day-to-day, non-emergency medical appointments. Shuttle reservations are listed at 773-794-5088, with weekday availability from 7:30 AM to 4 PM and service within a 7-mile radius.
Map tip: if you are going to the Emergency Department, use Central Avenue emergency entrance directions and do not waste time searching for the main lobby. For scheduled care, confirm the correct entrance, floor, clinic and registration desk before leaving home.
Common Community First Medical Center Mistakes That Waste Time
MyChart is for routine online access. Call 911 for emergencies and call the relevant clinic for same-day urgent instructions.
Ask for exact records by date and document type. Specific requests are easier to process and more useful for your next doctor.
The Emergency Department entrance is on Central Avenue. Scheduled clinic, lab, imaging and visitor routes may use different paths.
Accepted insurance lists can change. Confirm network status with both the hospital/doctor office and your insurance plan.
Official Community First Medical Center Links
Use official Community First Medical Center pages for current details. Phone numbers, visitor rules, insurance lists, department hours and clinic schedules can change.
Source Verification Note
Official Community First Medical Center pages were checked before writing this guide. Always confirm current details directly with the hospital before visiting, scheduling, requesting records, paying a bill, relying on visitor hours or making medical decisions.
Independent guide note: This page is not affiliated with Community First Medical Center, Community First Healthcare of Illinois, Epic or MyChart. It is a practical navigation guide only and is not medical advice.
Frequently Asked Questions
Does Community First Medical Center use MyChart?
Yes. Community First Medical Center’s official site links to a MyChart page for online medical-record access at mychart.cfmedicalcenter.com/mychart/.
What is the main phone number for Community First Medical Center?
The main phone number listed by Community First Medical Center is 773-282-7000. Use it for general hospital routing when you are not sure which department you need.
Where is Community First Medical Center located?
Community First Medical Center is located at 5645 W. Addison St., Chicago, IL 60634. The Emergency Department entrance is on Central Avenue, just south of Addison.
How do I request medical records from Community First Medical Center?
Call 773-282-7000, ext. 3221, to request a copy of medical records. You may also ask for the Release of Information Department when visiting the hospital.
Who do I contact for MyChart login issues?
The official MyChart page says patients experiencing logon issues should email mychart@cfmedicalcenter.com.
Is the Community First Emergency Department open all the time?
The official emergency page says the Emergency Department never closes and is always open to the public. For immediate medical attention, call 911.
What are Community First Medical Center visitor hours?
The official visitor page lists general visiting hours as 11 AM to 7 PM, with visitor limits, age rules, screening and infection-control restrictions.
Where can visitors park?
The official directions page says free parking spaces are available across from the hospital along Addison Street, and visitors can use the sky bridge to cross safely into the hospital.
Does Community First Medical Center have shuttle service?
Yes. The directions page describes a shuttle service for day-to-day, non-emergency medical appointments. Reservations are listed at 773-794-5088, with weekday service within a 7-mile radius.
Who do I call for financial assistance?
The financial assistance page lists financial counselors at 773-794-7626 and customer service representatives at 877-497-0594.
Final Patient Summary
For Community First Medical Center in Chicago, the most useful starting points are simple: use Community First MyChart for online medical-record access, call 773-282-7000 for the main hospital, call 773-282-7000 ext. 3221 for medical records, use 773-527-5071 for many outpatient or specialty clinic questions, and call 911 for life-threatening symptoms.
Before visiting, confirm the correct entrance, clinic location, appointment status, visitor rules, parking route and insurance requirements. For emergency care, use the Central Avenue emergency entrance when safe, but call 911 first if symptoms could worsen during travel.
This guide is designed to help patients and families prepare before using official hospital resources. Always confirm current medical, billing, insurance, portal, visitor, emergency and appointment information directly with Community First Medical Center or your healthcare professional.