Eisenhower Medical Center: MyChart, Doctors, Phone, Records & Visit Help
Looking for Eisenhower Medical Center MyChart, doctors, phone numbers, records, billing, appointments or directions? This guide is for Eisenhower Health / Eisenhower Medical Center in Rancho Mirage, California. It gives you the official patient portal, provider search, medical records, bill-pay contacts, campus address, and the practical things to check before you call or visit.
Most people searching this hospital need one action: log in to MyChart, find a doctor, call the right department, request records, pay a bill, schedule care, check imaging, or get directions. Choose your task below and follow the official route.
🔐 MyChart: Use the Official Eisenhower Health Portal
Correct route: Eisenhower Health uses MyChart as its patient portal.
Use it for: medical records, messages with providers, test results, prescription refills and appointment management.
MyChart help: call 760-837-8595 Monday-Friday, 8 a.m. to 5 p.m.
Eisenhower Medical Center Quick Facts for Rancho Mirage Patients
Eisenhower Health Main Campus is located at 39000 Bob Hope Drive, Rancho Mirage, CA 92270-3221. The official location page lists the main campus phone number as 760-340-3911.
The official location page says the main campus sits on a 106-acre campus in the Coachella Valley and includes the 437-bed Eisenhower Hospital, with additional health centers across the valley for outpatient services.
Which Eisenhower Medical Center Is This Guide About?
This guide is about Eisenhower Medical Center / Eisenhower Health in Rancho Mirage, California. That detail matters because “Eisenhower” can also refer to Eisenhower Army Medical Center in Georgia, military health resources, or other similarly named pages.
For this article, the target hospital is the Eisenhower Health main campus at 39000 Bob Hope Drive, Rancho Mirage, CA 92270. If your paperwork says TRICARE, Fort Eisenhower, Eisenhower Army Medical Center or MHS GENESIS, you are probably looking for a different system.
What This Eisenhower Medical Center Guide Covers
Does Eisenhower Medical Center Use MyChart?
Yes. Eisenhower Health uses MyChart as its patient portal. The official MyChart page says MyChart allows patients to access Eisenhower medical records online and communicate with Eisenhower providers online.
The MyChart login page lists common portal features such as communicating with your doctor, accessing test results, requesting prescription refills and managing appointments. It also lists MyChart Help at 760-837-8595, Monday through Friday from 8 a.m. to 5 p.m.
760-837-8595
Monday-Friday, 8 a.m. to 5 p.m.
Medical records, test results, prescription refills, appointments and provider messages.
How Do You Find Eisenhower Medical Center Doctors?
Use Eisenhower Health’s official Find a Provider directory when searching for doctors. The official provider page also lists a Provider Referral line at 760-568-1234, Monday through Friday from 8:30 a.m. to 5 p.m.
Because Eisenhower Health has the main hospital campus plus health centers throughout the Coachella Valley, always confirm the exact office, suite, building, appointment type and insurance before going.
Open the official Find a Provider page
Use Eisenhower Health Find a Provider to search by specialty, provider name or care need.
Use the referral line if you are unsure
Call 760-568-1234 if you need help finding a provider. The official page lists this line Monday-Friday, 8:30 a.m. to 5 p.m.
Confirm location and insurance
Ask whether the doctor sees patients at the main Rancho Mirage campus, a Palm Desert office, a Palm Springs office or another Eisenhower location.
Bring records before specialist care
Bring imaging, lab results, discharge summaries, medication lists, referral notes, prior authorizations and insurance details when needed.
Eisenhower Medical Center Phone Numbers and Department Contacts
The main Eisenhower Health campus phone number is 760-340-3911. Use the main number when you are not sure which department you need. Use direct department numbers when your task is clear.
760-340-3911
Use for general Eisenhower Health routing.
760-568-1234
Monday-Friday, 8:30 a.m. to 5 p.m.
760-837-8595
Monday-Friday, 8 a.m. to 5 p.m.
760-773-1211
Monday-Friday, 8:30 a.m. to 4 p.m.
800-453-6012
Patient Financial Services.
760-773-1342
Monday-Friday, 8:30 a.m. to 4 p.m.
760-674-3888
Imaging questions, Monday-Friday, 8 a.m. to 5 p.m.
760-674-3876
Use for image CDs / imaging records.
How Do You Schedule Appointments at Eisenhower Medical Center?
Scheduling depends on the service you need. A provider visit, imaging appointment, lab service, urgent care visit, hospital follow-up or records request may use different official routes.
For provider care, start with Find a Provider or call the Provider Referral line. Existing patients can also use MyChart for eligible scheduling and communication tasks.
760-568-1234
Use if you need help finding a doctor.
760-674-3888
Use Eisenhower Imaging for imaging appointment questions.
How Do You Request Eisenhower Medical Center Medical Records?
Eisenhower Health’s Health Information Management department handles release of protected health information and status questions for records requests. The official HIM page lists the office at 39000 Bob Hope Drive, Wright Building, Suite 104, Rancho Mirage, CA 92270.
The HIM Release of Information team is listed Monday through Friday from 8:30 a.m. to 4 p.m., with phone 760-773-1211 and fax 760-773-2020.
Check MyChart first
Log in to MyChart for available results, records and provider communication.
Use the official HIM page for formal records
Open Eisenhower Health Health Information Management for Release of Information contact details.
Contact the records team when needed
Call 760-773-1211 for release of information, subpoenas or status on records requests.
Use imaging records separately when needed
For Eisenhower Imaging Records or image CDs, the MyChart login page lists 760-674-3876.
How Do Eisenhower Medical Center Billing, Insurance and Bill Pay Work?
Eisenhower Patient Financial Services handles bill payment questions. The official billing page lists 800-453-6012 or 760-773-1342, Monday through Friday from 8:30 a.m. to 4 p.m.
Billing guidance on Eisenhower Health pages also says patients can send a customer service message from their MyChart account using “Billing Question” as the subject. As always, confirm insurance benefits directly with your insurance carrier before planned care.
800-453-6012
Patient Financial Services.
760-773-1342
Monday-Friday, 8:30 a.m. to 4 p.m.
Does Eisenhower Medical Center Have Emergency Care?
Eisenhower Health’s official site identifies emergency care among its hospital services and also lists urgent care clinics across the system. For serious or life-threatening symptoms, call 911 immediately.
The Eisenhower Health contact page says if a health-related question is urgent, patients should go to one of Eisenhower’s urgent care clinics, and if it is an emergency, dial 911. That is the safest rule to follow.
Call 911
Use for chest pain, stroke symptoms, severe breathing trouble, major injury or sudden severe symptoms.
760-340-3911
Use for hospital routing when appropriate.
ID, insurance card, medication list, allergies, emergency contact and recent records.
What Services Is Eisenhower Medical Center Known For?
Eisenhower Health serves the Coachella Valley with hospital care, specialty services and outpatient locations. Its official site includes service areas such as cardiology, primary care, gastroenterology, neurology, orthopedics, oncology, sports medicine, wound care, urgent care, pulmonary care, rehabilitation, surgical services, urology and women’s health.
For any service, confirm the exact provider, building, appointment instructions, insurance rules and required records before arriving. Large health systems often use several buildings and outpatient locations, even when everything carries the Eisenhower Health name.
Use for hospital, clinics, urgent care and outpatient locations.
Eisenhower Imaging appointments
Existing MyChart patients can request imaging appointments online.
Visitor, Parking and Before-You-Call Checklist
Before visiting Eisenhower Medical Center, confirm the building, suite, department, parking area and appointment instructions. The main campus is large, and the official site links to campus maps, clinic maps and parking information.
This practical checklist helps because most users do not just need “the hospital.” They need to know where to park, which building to enter, what to bring, and which department can actually solve their problem.
Have patient name, date of birth, callback number, doctor name, department, date of service and reason for calling ready.
Bring ID, insurance card, referral, medication list, allergies, prior records, imaging and appointment confirmation.
Know the exact date of service, record type, department, provider and whether you need medical records or imaging records.
Have your statement, account number, date of service, insurance card and explanation of benefits ready.
Official Eisenhower Medical Center Links
Use official Eisenhower Health links for final decisions. Third-party pages can be useful for discovery, but official pages are safer for MyChart, phone numbers, provider search, medical records, billing, locations and patient instructions.
Main Campus
Eisenhower Health Main Campus page with address, phone, directions and map links.
Open Main CampusMyChart
Official Eisenhower Health patient portal information and login route.
Open MyChart InfoFind a Provider
Search Eisenhower Health doctors by specialty, name and care need.
Find DoctorsMedical Records
Health Information Management and Release of Information details.
Request RecordsFind Locations
Hospital, urgent care, primary care and outpatient location search.
Find LocationsEisenhower Medical Center Map and Directions
Eisenhower Health Main Campus is located at 39000 Bob Hope Drive, Rancho Mirage, CA 92270. Use the map for orientation, but confirm your building, suite, parking area and appointment instructions before leaving.
Map Search: Eisenhower Medical Center Rancho Mirage
Eisenhower Medical Center FAQs
Where is Eisenhower Medical Center located?
Eisenhower Health Main Campus is located at 39000 Bob Hope Drive, Rancho Mirage, CA 92270-3221.
What is the Eisenhower Medical Center phone number?
The official main campus phone number is 760-340-3911.
Does Eisenhower Medical Center use MyChart?
Yes. Eisenhower Health uses MyChart as its patient portal. MyChart lets patients access records, communicate with providers, view results, request refills and manage appointments.
What is the Eisenhower Health MyChart help number?
The MyChart login page lists MyChart Help at 760-837-8595, Monday through Friday from 8 a.m. to 5 p.m.
How do I find Eisenhower Medical Center doctors?
Use the official Eisenhower Health Find a Provider page or call the Provider Referral line at 760-568-1234, Monday through Friday from 8:30 a.m. to 5 p.m.
How do I request Eisenhower Medical Center medical records?
Use MyChart for available portal records or contact Eisenhower Health Information Management at 760-773-1211. The HIM fax number is 760-773-2020.
How do I contact Eisenhower billing?
For bill payment questions, Eisenhower Patient Financial Services lists 800-453-6012 or 760-773-1342, Monday through Friday from 8:30 a.m. to 4 p.m.
Is Eisenhower Medical Center the same as Eisenhower Army Medical Center?
No. This guide is about Eisenhower Health / Eisenhower Medical Center in Rancho Mirage, California. Eisenhower Army Medical Center is a different military health facility in Georgia.
What should I have ready before calling Eisenhower Medical Center?
Have the patient’s full name, date of birth, callback number, doctor name, department, date of service, insurance card and reason for calling ready.
Medical and Editorial Disclaimer
This page is an independent informational guide and is not the official Eisenhower Health or Eisenhower Medical Center website. It does not provide medical advice, diagnosis, treatment, insurance advice or emergency care. Phone numbers, portal details, provider availability, visitor rules, parking details, billing policies and patient services can change. Always verify final details with Eisenhower Health, your doctor, your insurance provider or emergency services when needed.
Best Way to Use Eisenhower Medical Center in 2026
The best way to use Eisenhower Medical Center information is to start with official Eisenhower Health pages. Use MyChart for portal access, Find a Provider for doctors, Health Information Management for medical records, Patient Financial Services for billing, and the Main Campus page for address, directions and campus planning.
For emergencies, call 911. For planned care, confirm your doctor, building, suite, parking, insurance, appointment time and required records before leaving. A few minutes of preparation can save a lot of confusion on a large Rancho Mirage medical campus.