Use this practical guide to quickly find UC Davis Medical Center’s address, MyUCDavisHealth login, emergency drop-off, parking details, medical records, billing help, visitor rules, and official patient links before you go.
Do not wait for a portal reply or online guide if you may be having chest pain, stroke symptoms, severe breathing trouble, major bleeding, traumatic injury, severe allergic reaction, sudden confusion, seizure, or any rapidly worsening emergency.
Quick Answer: Most-Needed UC Davis Medical Center Details
Sacramento, CA 95817
What to Do First Before You Go to UC Davis Medical Center
UC Davis Medical Center is a major academic medical center in Sacramento and part of UC Davis Health. The main hospital address is 4301 X St., Sacramento, CA 95817. Because the medical center campus includes hospital services, specialty care, emergency care, children’s services, parking structures, clinics, and construction-related route changes, patients should not rely only on the hospital name when planning a visit.
Check your appointment message for the clinic name, building, entrance, floor, arrival time, and whether MyUCDavisHealth check-in or pre-visit forms are available.
Use 911 for life-threatening symptoms. UC Davis says the main entrance and emergency drop-off are off X Street, and serious emergencies should not wait for online guidance.
UC Davis says main parking and entrances are off X Street, with the hospital’s main parking in Parking Structure 3. Construction may change routes, so follow posted signs.
Use official UC Davis Health Information Management and Patient Billing resources. Records and bills involve privacy, insurance, and identity-verification steps.
MyUCDavisHealth Login: Portal Features, Test Results & Messages
UC Davis Medical Center patients use MyUCDavisHealth, the UC Davis Health patient portal. It is built for routine digital care tasks such as reviewing your medical record, checking lab and test results, viewing after-visit summaries, requesting medication refills, managing appointments, sending non-urgent messages, and using virtual care options when appropriate.
Best uses for MyUCDavisHealth
- Before a visit: confirm appointment details, review reminders, and check whether online forms or video visit instructions apply.
- After a visit: review after-visit summaries, discharge information, medication lists, allergies, immunizations, and test results.
- Between visits: send non-urgent messages, request medication refills, and review upcoming care tasks.
- Virtual care: UC Davis lists video visits and Express Care options through MyUCDavisHealth for appropriate non-emergency needs.
- Family access: UC Davis provides family record access options for approved parents, guardians, or caregivers.
🔐 Portal security tip
UC Davis notes that MyUCDavisHealth uses two-factor authentication. Keep your phone number and email current so login codes and account recovery do not become a problem right before an appointment.
MyUCDavisHealth support: UC Davis lists portal support at 916-703-HELP, which is 916-703-4357.
Medical Records: Health Information Management and Release Forms
UC Davis Health Information Management maintains patient medical records and supports release-of-information requests. Patients often need records after a hospital stay, emergency visit, specialist appointment, surgery, imaging test, disability claim, second opinion, school requirement, insurance request, or transfer of care.
Practical records checklist
- Start with MyUCDavisHealth if the record is available in your portal account.
- For formal records requests, use the UC Davis Health Information Management release-of-information resources.
- Use the patient’s full legal name, date of birth, treatment dates, and accurate contact information.
- Be specific about the records needed: discharge summary, emergency notes, operative report, lab results, imaging report, clinic notes, immunization history, billing records, or a date range.
- For questions about medical records, UC Davis lists Health Information Management at 916-734-5205.
📄 Avoid a records delay
A request that says “send everything” can slow down processing and may provide more than your next doctor needs. A clear date range and document type usually makes the request easier to complete and easier to use.
UC Davis Medical Center Emergency Department & Triage Reality
Emergency departments treat patients based on clinical urgency, not arrival order. A patient with stroke symptoms, chest pain, severe trauma, breathing trouble, uncontrolled bleeding, or sudden confusion may be taken back before someone who arrived earlier with a stable but painful condition. This triage system can feel frustrating, but it is how emergency teams protect the most seriously ill patients.
Chest pain, stroke signs, severe breathing trouble, major trauma, heavy bleeding, seizure, sudden confusion, severe allergic reaction, severe abdominal pain, serious burns, poisoning, or pregnancy-related emergency symptoms.
Minor cuts, mild flu symptoms, uncomplicated rashes, mild sprains, ear pain, routine infections, or other stable non-life-threatening issues. When symptoms are severe, choose emergency care.
What to bring to the emergency department
- Photo ID and insurance card, if available.
- Medication list with doses, allergies, and pharmacy name.
- Recent discharge paperwork, specialist notes, or test results if relevant.
- Caregiver documents, conservatorship paperwork, or power-of-attorney paperwork when applicable.
- Phone charger and emergency contact information.
🚑 ER drop-off tip
UC Davis says the Emergency Department patient drop-off area and main entrance are now off X Street near the hospital’s main entrance. If you are driving, follow current signs because construction can change the easiest route.
UC Davis Medical Center Parking, Emergency Drop-Off & Courtesy Shuttle
UC Davis Health says the main parking and entrances for UC Davis Medical Center are off X Street. The hospital’s main parking is Parking Structure 3, also off X Street. UC Davis also notes that construction may cause changes at any time, so drivers should follow street signs rather than relying only on old directions.
Main parking and emergency parking
- Main hospital parking: Parking Structure 3 off X Street.
- Emergency Department drop-off: off X Street, near the hospital’s main entrance.
- ED valet: UC Davis says free valet parking is available for emergency department patients for the full length of stay if parking is validated.
- Parking Structure 2: UC Davis lists it at 4870 Y Street, adjacent to the Lawrence J. Ellison Ambulatory Care Center.
- Parking Services: UC Davis lists Parking and Transportation Services at 916-734-2687.
UC Davis listed parking rates and passes
| Parking Item | Listed Details |
|---|---|
| Parking Structure 2 | $2.00 per 1/2 hour; $18.00 daily maximum |
| Parking Structure 3 extended 24-hour pass | $20 |
| Parking Structure 3 extended 3-day pass | $48 |
| Parking Structure 3 extended 30-day pass | $185 |
| Courtesy Shuttle | No charge for trips around the UC Davis Medical Center campus |
🅿️ Parking workflow that saves stress
Before leaving home, check whether your appointment is in the hospital, an outpatient clinic, the Cancer Center, ACC building, or another campus location. Take your parking ticket with you, photograph your level and row, and ask staff if validation or extended parking applies.
UC Davis Medical Center Visitor Rules, Children, ED Guests & Family Checklist
UC Davis says general visiting hours are 9 a.m. to 9 p.m. and that all hospital and emergency department guests must check in at the guest relations desk before entering. Visitor rules can change at any time, and different units may have additional safety rules based on infection risk, patient condition, space, age of visitors, or special circumstances.
UC Davis says only two guests per patient are allowed at bedside at a time, with rotation allowed. Check the patient’s unit before going.
Visitors younger than 16 must be accompanied by an adult. For children age 10 or younger, UC Davis says to call the care unit before the visit.
Adult ED patients may have two asymptomatic guests at bedside 24 hours a day. UC Davis says no guests younger than 16 are allowed to visit in the ED.
PICU and NICU rules can be more specific. UC Davis allows caregiver/parent presence, but space and overnight rules vary by unit.
Before you visit
- Confirm the patient’s unit, room, visitor limit, and whether the patient wants visitors.
- Do not visit with fever, runny nose, cough, shortness of breath, vomiting, diarrhea, or other contagious symptoms.
- Ask before bringing children, flowers, plants, latex balloons, food, or large gifts.
- For labor and delivery, surgery, PICU, NICU, isolation rooms, and end-of-life care, follow the specific unit instructions.
- If you cannot visit in person, UC Davis lists alternatives such as phone calls, video calls, room calls through the switchboard, and hospital-supported video options.
👨👩👧 Caregiver tip
If you are the main family contact, keep notes on medication changes, discharge instructions, follow-up appointments, durable medical equipment, home care, and the names of social workers or case managers involved in discharge planning.
UC Davis Medical Center Billing, Insurance & Financial Assistance
Hospital billing can be confusing because one episode of care may include hospital charges, physician charges, outpatient services, imaging, labs, emergency care, anesthesia, or other professional services. UC Davis says patients receive monthly statements after the insurance company or health plan pays its portion, and remaining balances can include co-pays, deductibles, or non-covered services.
Useful billing contacts
- Hospital bill before discharge: Financial Clearance Department at 916-734-3245.
- Hospital bill after discharge, doctors’ fees, or outpatient bill: Patient Billing Customer Service at 916-734-9200 or 800-551-9411.
- TDD/hearing impaired: 916-734-9230.
- Email: UC Davis notes that patients must first read and sign the email consent form before emailing Patient Billing Customer Service at hs-patientbilling@ucdavis.edu.
Financial assistance details
UC Davis Health provides financial assistance resources and states that the policy, application, and plain-language summary are available in English, Spanish, Hmong, Chinese, Lao, and Russian. Patients can request documents by mail through Patient Billing Customer Service or apply by mailing or hand-delivering the financial assistance application with supporting documents.
UC Davis Health Patient Billing, Attn: FA Program, PO Box 168015, Sacramento, CA 95816-9979.
Financial Clearance Department, 2315 Stockton Blvd, Suite 1P214, Sacramento, CA 95817, Monday–Friday, 8:30 a.m. to 4 p.m.
Official UC Davis Medical Center Links
Use official UC Davis Health resources for current details. Hospital information can change, especially parking routes, emergency drop-off instructions, visitor rules, portal security, billing procedures, and financial assistance forms.
Frequently Asked Questions
What is the main phone number for UC Davis Medical Center?
UC Davis lists the 24-hour hospital operator as 916-734-2011. For general information and new patients, UC Davis lists 800-282-3284.
Where is UC Davis Medical Center located?
UC Davis Medical Center is located at 4301 X St., Sacramento, CA 95817. Always check your appointment instructions because hospital, outpatient, emergency, and specialty locations may use different entrances or parking areas.
Does UC Davis Medical Center use MyChart?
Yes. UC Davis uses MyUCDavisHealth, an Epic/MyChart-based patient portal. Patients can use it to review medical records, test results, medications, immunizations, allergies, after-visit summaries, appointments, messages, refills, and virtual care options.
What is the MyUCDavisHealth support phone number?
UC Davis lists MyUCDavisHealth support at 916-703-HELP, which is 916-703-4357.
Where should I park for UC Davis Medical Center?
UC Davis says the hospital’s main parking is Parking Structure 3 off X Street. The emergency department drop-off area is also off X Street near the hospital’s main entrance. Follow current signs because construction can affect routes.
How much is parking at UC Davis Medical Center?
UC Davis lists Parking Structure 2 at $2.00 per 1/2 hour with an $18.00 daily maximum. UC Davis also lists extended Parking Structure 3 passes: 24-hour pass $20, 3-day pass $48, and 30-day pass $185. Confirm current rates before parking.
How do I request medical records from UC Davis?
Use UC Davis Health Information Management resources or MyUCDavisHealth when records are available in the portal. For questions, UC Davis lists Health Information Management at 916-734-5205.
What are UC Davis Medical Center visiting hours?
UC Davis lists general visiting hours as 9 a.m. to 9 p.m. Visitor policies can change, and some units have additional restrictions, so confirm with the patient’s unit before visiting.
Can children visit patients at UC Davis Medical Center?
UC Davis says visitors younger than 16 must be accompanied by an adult, and adults who want to bring a child age 10 or younger should call the patient’s care unit before the visit. Emergency Department rules do not allow guests younger than 16.
Who do I call for UC Davis billing help?
For hospital bills after discharge, doctors’ fees, or outpatient bills, UC Davis lists Patient Billing Customer Service at 916-734-9200 or 800-551-9411. For inpatient questions before discharge, UC Davis lists Financial Clearance at 916-734-3245.
🔗 Related California Medical Center Guide
Only confirmed existing internal links are included here.
Cedars-Sinai Medical Center