Olmsted Medical Center: MyChart, Doctors & Phone Help
Use this practical 2026 guide for Olmsted Medical Center in Rochester, Minnesota. It covers OMC MyChart, doctors, 24-hour emergency department access, main phone numbers, medical records, billing, visitor planning, entrance hours, map, and official patient links.
Quick Answer: Olmsted Medical Center Details Patients Need Most
Olmsted Medical Center is a southeastern Minnesota healthcare organization with a hospital and 24-hour emergency department in Rochester. The hospital campus is located at 1650 Fourth Street SE, Rochester, MN 55904. The hospital location page lists 507-529-6600 as the main hospital number and states that the Hospital Emergency Room East Entrance is open 24 hours/day, 365 days/year.
OMC uses OMC MyChart as its patient portal. Use it for non-urgent patient tasks such as test results, prescription renewal requests, appointment details, secure messages, bill payment, and proxy access where allowed.
1650 Fourth Street SE
Rochester, MN 55904
Hospital Emergency Room East Entrance is listed as always open.
OMC MyChart terms list records requests by secure message, fax, or mail.
Olmsted Medical Center Patient Navigation
Pick the section that matches your need. A patient going to the emergency department, a visitor, a MyChart user, and someone requesting records all need different routes.
Olmsted Medical Center MyChart Login & Portal Help
Olmsted Medical Center offers a patient portal called OMC MyChart. OMC describes it as part of its Epic Systems electronic medical record and revenue-cycle bill-pay system. That means it is the correct portal route for many non-urgent patient tasks after an OMC clinic visit, hospital visit, emergency department visit, imaging test, lab test, surgery, or follow-up appointment.
OMC MyChart support is listed at 507-292-7242, available 7:00 AM to 7:00 PM, Monday through Friday.
What OMC MyChart helps patients do
- Request or cancel appointments.
- Schedule some follow-up appointments with providers you have previously seen in Family Medicine and Internal Medicine.
- Send and receive secure messages with your healthcare team for non-urgent issues.
- View health information from OMC visits and appointment itineraries.
- Request prescription renewals when the refill workflow is available.
- View a family member’s record through approved proxy access.
- Manage health information from other healthcare organizations that use MyChart.
- Pay bills, update insurance information, view itemized bills, and review payment summaries.
Result-release detail many patients miss
OMC states that lab, radiology, and other test results are generally released to OMC MyChart immediately, with exceptions. Pathology, advanced imaging such as nuclear scans, OB ultrasounds, MRI and CT, and certain tests such as Lyme disease and HIV may be released after five business days so the provider has time to review and call before the result appears in MyChart.
Olmsted Medical Center Emergency Department: What to Do First
OMC’s hospital campus is listed as Hospital and 24-Hour ED. The location page lists the Hospital Emergency Room East Entrance as always open, 24 hours/day, 365 days/year. Use the emergency department for serious symptoms that need immediate evaluation, testing, stabilization, or hospital care.
Emergency departments use triage. That means patients are not always seen in the exact order they arrive. A patient with stroke symptoms, chest pain, major trauma, sepsis signs, breathing failure, severe allergic reaction, or unstable vital signs may be treated ahead of a stable patient with a less urgent condition.
- Chest pain, pressure, fainting, or possible heart attack symptoms.
- Stroke signs: face drooping, arm weakness, speech trouble, sudden confusion, or sudden vision changes.
- Severe breathing trouble, blue lips, choking, or severe allergic reaction.
- Major bleeding, serious burns, poisoning, overdose, seizure, or serious head injury.
- Severe abdominal pain, sudden severe headache, sudden weakness, or rapidly worsening symptoms.
- Suicidal crisis, self-harm risk, violent crisis, or immediate safety danger.
- Photo ID and insurance card.
- Medication list with dose, schedule, and pharmacy name.
- Allergies and major medical conditions.
- Recent discharge papers, lab results, or imaging reports.
- Timeline of symptoms: when it started and what changed.
- Emergency contact information and phone charger.
Olmsted Medical Center Doctors and Appointment Help
OMC’s official website includes a Find a Provider route and says the organization has more than 290 clinicians, 35 services, and 25 locations serving southeastern Minnesota. For the most current doctor list, use OMC’s official provider search rather than relying on old directory pages.
Start with the official OMC provider search. Search for primary care, family medicine, internal medicine, OB-GYN, orthopedics, dermatology, eye care, rehabilitation, urology, women’s health, emergency, radiology, surgery, or another needed service.
OMC has multiple Rochester and southeastern Minnesota locations. A provider may see patients at the hospital campus, Skyway Clinic, Miracle Mile Clinic, Rochester Southeast Clinic, Rochester Northwest Clinic, or another clinic.
OMC’s appointment guidance says sharing all topics when booking helps staff schedule enough time. If multiple concerns are not mentioned in advance, a follow-up visit may be needed.
Before a scheduled visit, ask whether your plan requires a referral, prior authorization, specific clinic location, or in-network provider. Cost rules can vary by service and insurance plan.
Olmsted Medical Center Phone Numbers
Use the hospital campus number for questions about the Hospital and 24-Hour ED location. Use the general OMC number for broad organization routing. For life-threatening symptoms, call 911 instead of calling a department desk.
| Need | Phone / Contact | Best use |
|---|---|---|
| Hospital and 24-Hour ED campus | 507-529-6600 | Hospital campus routing, location questions, and hospital department help. |
| General OMC main telephone | 507-288-3443 | General organization routing and non-location-specific questions. |
| After business hours | 507-529-6650 | After-hours contact route listed by OMC. Call 911 for emergencies. |
| Toll-free OMC number | 800-999-3510 | General toll-free contact route. |
| TDD | 507-287-2799 | Telecommunications device for the deaf line listed by OMC. |
| OMC MyChart support | 507-292-7242 | MyChart login, activation, account, and portal support. Listed hours: 7 AM–7 PM, Monday–Friday. |
| Medical record release fax | Fax: 507-287-2777 | Written release-of-information requests when portal request is not enough. |
Medical Records at Olmsted Medical Center
For many recent visit details, start with OMC MyChart. OMC’s MyChart terms also explain that if you want to inspect or copy medical information, you may submit a request electronically through secure messaging in MyChart or in writing to Olmsted Medical Center, Attn: Release of Information.
The MyChart terms list the Release of Information fax as 507-287-2777 and the mailing address as 210 Ninth Street SE, Rochester, MN 55904.
Check OMC MyChart for available visit summaries, test results, appointment details, messages, and records-related tools.
Use secure MyChart messaging or a written Release of Information request if records need formal release, copying, correction, or transfer.
Records request checklist
- Write the patient’s full legal name, date of birth, phone number, and address clearly.
- List the exact dates of service if you know them.
- Specify what you need: ER note, discharge summary, imaging report, lab result, visit note, billing record, or full date range.
- Ask the receiving doctor what they need before requesting an entire chart.
- Keep a copy of your request and fax confirmation.
- Do not send private medical details through ordinary email.
Visitors, Entrance Hours, BirthCenter and Med/Surg Visiting
OMC’s visitor guideline page says OMC does not restrict visitor access except for security purposes and special circumstances, but patient-care staff may modify visiting based on the patient’s best interest, safety, infection-control needs, and the need for a quiet environment.
- Regular visiting hours are listed as 6:00 AM to 9:00 PM.
- Only authorized visitors are allowed between 9:00 PM and 6:00 AM for security purposes.
- After-hours authorized visitors may need to sign in and wear a visitor identification badge.
- Visitors with COVID-like symptoms are not permitted in OMC facilities.
- Main North Entrance: Monday–Friday 5:30 AM–9:00 PM; Saturday–Sunday 7:00 AM–9:00 PM.
- Hospital Emergency Room East Entrance: always open, 24 hours/day, 365 days/year.
- Women’s Health Pavilion West Entrance: Monday 6:30 AM–7:00 PM; Tuesday–Friday 6:30 AM–5:00 PM.
- BirthCenter and Med/Surg visiting hours are listed as 1:00 PM–9:00 PM daily.
What to bring for a hospital visit or appointment
- Photo ID, insurance card, and payment method for any expected copay.
- Current medication list, including herbal and non-prescription supplements.
- Medication bottles in original containers if possible.
- Advance directive, living will, or organ/tissue donation form if relevant.
- Referral, order, or prior-authorization details if your plan requires them.
- Notebook or phone note with the main questions you want answered.
Billing, Insurance, Price Estimates and Bill Pay
OMC MyChart includes bill-pay tools. OMC says patients can use OMC MyChart to pay bills, update insurance information, ask billing questions, view itemized bills, review statements, and see payment summaries. The MyChart login page also includes Pay as Guest and Cost Estimator Tool routes.
- Is this visit or procedure covered by my plan?
- Do I need a referral or prior authorization?
- Will the provider, facility, lab, imaging, anesthesia, or specialist bill separately?
- What copay, deductible, coinsurance, or facility fee may apply?
- Should I use the MyChart cost-estimator tool or call my insurance plan first?
- Compare the bill with your insurance Explanation of Benefits.
- Confirm the date of service, provider, and service description.
- Check whether the balance appears in OMC MyChart before paying a suspicious text or letter.
- Use official OMC links or phone numbers instead of unknown payment links.
- Ask about payment-plan or financial-assistance options if needed.
Olmsted Medical Center Map and Arrival Tips
The hospital and 24-hour emergency department campus is at 1650 Fourth Street SE, Rochester, MN 55904. For emergency symptoms, follow signs to the Emergency Room East Entrance. For scheduled appointments, confirm whether you need the main north entrance, Women’s Health Pavilion, hospital lobby, clinic entrance, or a different OMC location.
Arrive by your assigned check-in time. A few minutes early is better because registration, insurance verification, parking, elevator access, and finding the right department can take extra time.
Do not delay emergency care for paperwork. Bring documents if safely possible, but call 911 if the patient is unstable or unsafe to transport.
Major Services Listed at Olmsted Medical Center Hospital Campus
The official Hospital and 24-Hour ED location page lists many services at the hospital campus. Availability, appointment rules, referral needs, entrance instructions, and insurance rules can vary, so confirm directly before a scheduled visit.
24-hour emergency department access through the Hospital Emergency Room East Entrance.
BirthCenter, OB-GYN, women’s health, breast health, and related services are listed.
Radiology, diagnostic imaging, nuclear medicine, and related testing services are listed.
Surgical services, hospitalists, anesthesiology, plastic surgery, and wound care are listed.
Rehabilitation, physical therapy, occupational rehabilitation, and respiratory therapy are listed.
Orthopedic surgery, urology, endocrinology, anticoagulation clinic, nutrition education, and weight-loss surgery are among listed services.
Official Olmsted Medical Center Links
Use the official links below for final confirmation. Hospital hours, visitor rules, entrance details, portal features, billing workflows, and records instructions can change.
Olmsted Medical Center FAQs
Where is Olmsted Medical Center hospital located?
Olmsted Medical Center’s Hospital and 24-Hour ED campus is located at 1650 Fourth Street SE, Rochester, MN 55904.
What is the main hospital phone number for Olmsted Medical Center?
The official Hospital and 24-Hour ED location page lists the main hospital phone number as 507-529-6600.
What is Olmsted Medical Center’s general main phone number?
OMC’s official contact page lists the main telephone as 507-288-3443.
Does Olmsted Medical Center use MyChart?
Yes. Olmsted Medical Center offers OMC MyChart, which is part of its Epic Systems electronic medical record and bill-pay system.
What is the OMC MyChart support phone number?
OMC lists MyChart support at 507-292-7242, available 7:00 AM to 7:00 PM, Monday through Friday.
Is Olmsted Medical Center emergency department open 24 hours?
Yes. OMC’s Hospital and 24-Hour ED location page says the Hospital Emergency Room East Entrance is always open, 24 hours/day, 365 days/year.
Can I use OMC MyChart for emergencies?
No. OMC MyChart should not be used for emergencies or urgent matters. For life-threatening or rapidly worsening symptoms, call 911 or go to emergency care.
How do I find doctors at Olmsted Medical Center?
Use OMC’s official Find a Provider tool. Search by provider name, specialty, service, or location, then confirm the exact clinic, appointment instructions, and insurance requirements before your visit.
How do I request medical records from OMC?
Start with OMC MyChart for available records. For formal inspection or copying of medical information, OMC’s MyChart terms say requests may be submitted through secure messaging in MyChart or in writing to Olmsted Medical Center, Attn: Release of Information, by fax at 507-287-2777 or mail at 210 Ninth Street SE, Rochester, MN 55904.
What are the main hospital entrance hours?
OMC’s hospital location page lists the Main North Entrance as Monday through Friday 5:30 AM to 9:00 PM and Saturday through Sunday 7:00 AM to 9:00 PM. The Hospital Emergency Room East Entrance is listed as always open.
What are regular visitor hours at OMC?
OMC’s patient and visitor guideline page lists regular visiting hours as 6:00 AM to 9:00 PM, with only authorized visitors allowed between 9:00 PM and 6:00 AM for security purposes.
Is this the official Olmsted Medical Center website?
No. This is an independent patient navigation guide. Use official Olmsted Medical Center and OMC MyChart links for current medical, visitor, billing, appointment, emergency, and records information.