Spartanburg Medical Center: MyChart, Doctors & Phone Help
Use this practical 2026 guide for Spartanburg Medical Center in Spartanburg, South Carolina. It covers SRHS MyChart, doctors, phone numbers, emergency care, medical records, billing, visitor rules, campus map, Mary Black campus distinction, and official patient links.
Quick Answer: Spartanburg Medical Center Details
Spartanburg Medical Center is part of Spartanburg Regional Healthcare System. The official East Wood Street campus is located at 101 East Wood Street, Spartanburg, SC 29303, and the main phone number is 864-560-6000.
Spartanburg Medical Center is not just one simple clinic location. SRHS lists Spartanburg Medical Center on East Wood Street and Spartanburg Medical Center — Mary Black Campus on Skylyn Drive as separate Spartanburg hospital campuses. Check your appointment paperwork carefully before driving.
101 East Wood Street
Spartanburg, SC 29303
Use SRHS MyChart for non-urgent records, results, appointments, messages, and bill-related tools where available.
1700 Skylyn Drive, Spartanburg, SC 29307; phone 864-573-3000.
Spartanburg Medical Center Patient Navigation
Choose the section that matches your immediate need. Emergency care, MyChart access, doctor search, records, billing, and visitor planning all have different official routes.
Spartanburg Medical Center MyChart Login & Patient Portal Help
Spartanburg Regional Healthcare System uses MyChart as its secure patient portal. SRHS describes MyChart as the fastest way to access medical information and manage records online.
Use MyChart for non-urgent care tasks after a hospital stay, emergency department visit, clinic visit, imaging test, lab test, surgery, maternity visit, or specialty appointment.
SRHS says MyChart is the easiest and fastest way to access medical information.
MyChart should not be used for urgent or emergency matters. Call 911 for emergencies.
Use MyChart for these non-urgent tasks
- Viewing available medical information and visit details.
- Checking lab results, imaging reports, after-visit summaries, and selected records when posted.
- Sending secure non-urgent messages to your healthcare team when the feature is available.
- Managing appointment information and some scheduling tasks.
- Requesting prescription refills when the medication is eligible through MyChart.
- Accessing medical-record documents before requesting paper copies.
- Using bill-related tools when available in your account.
- Managing proxy access for a child, dependent adult, caregiver, or loved one when approved.
Spartanburg Medical Center Emergency Care: When to Go
Spartanburg Medical Center’s official page includes emergency care among frequently visited services and shows ER wait-time access. Wait-time displays are helpful for planning, but they are never more important than symptoms. Patients are triaged based on medical urgency.
Use emergency care for serious symptoms that need immediate evaluation, testing, monitoring, stabilization, or hospital-level treatment.
- Chest pain, pressure, fainting, or possible heart attack symptoms.
- Stroke signs: face drooping, arm weakness, speech trouble, sudden confusion, or sudden vision changes.
- Severe breathing trouble, blue lips, choking, or severe allergic reaction.
- Major bleeding, serious burns, poisoning, overdose, seizure, or serious head injury.
- Severe abdominal pain, sudden severe headache, sudden weakness, or rapidly worsening symptoms.
- Suicidal crisis, self-harm risk, violent crisis, or immediate safety danger.
- Photo ID and insurance card.
- Medication list, allergies, pharmacy name, and recent medication changes.
- Recent discharge papers, imaging reports, or lab results.
- Timeline of symptoms: when it started, what changed, and what medicines were taken.
- Emergency contact name and phone number.
- Phone charger, glasses, hearing aids, mobility aids, or communication support.
How to Find Spartanburg Medical Center Doctors
Spartanburg Regional’s official hospital page includes a provider section, and SRHS also offers provider and location tools across the system. For accurate doctor information, use the official SRHS provider route rather than old directory snippets.
Before booking, confirm whether the provider sees patients at Spartanburg Medical Center East Wood Street, Mary Black Campus, Medical Group of the Carolinas, a nearby specialty clinic, or another SRHS location.
Start with SRHS provider search. Search for emergency medicine, cardiology, maternity, gynecology, cancer, imaging, rehabilitation, spine, behavioral health, primary care, surgery, gastroenterology, orthopedics, or the specialty you need.
Spartanburg Medical Center has the East Wood Street campus and Mary Black Campus. A provider may also see patients at a clinic office instead of the hospital.
SRHS notes it participates with many insurance plans, but patients should contact their insurance company or patient access representatives to confirm facility participation. Provider network rules can differ from hospital network rules.
For specialist care, bring medication lists, allergies, imaging reports, lab results, discharge paperwork, referral details, prior surgery records, and a short list of your main questions.
Spartanburg Medical Center vs Mary Black Campus: Do Not Mix Them Up
SRHS lists Spartanburg Medical Center as having two locations in Spartanburg: the main East Wood Street campus and Spartanburg Medical Center — Mary Black Campus on Skylyn Drive. This matters for parking, registration, emergency arrival, surgery check-in, imaging, rehabilitation, maternity, visitor routes, and billing questions.
Address: 101 East Wood Street, Spartanburg, SC 29303
Phone: 864-560-6000
Best for: Main SMC hospital services, emergency routing, campus services, and East Wood Street appointment instructions.
Address: 1700 Skylyn Drive, Spartanburg, SC 29307
Phone: 864-573-3000
Best for: Services and appointments specifically scheduled at the Mary Black Campus.
Spartanburg Medical Center Phone Numbers
Use the main hospital number for general routing. Use medical records for chart copies. Use billing for account questions. For life-threatening symptoms, call 911 instead of calling a hospital department.
| Need | Phone / Contact | Best use |
|---|---|---|
| Spartanburg Medical Center main campus | 864-560-6000 | Main East Wood Street hospital routing, department transfer, directions, and campus questions. |
| Spartanburg Medical Center — Mary Black Campus | 864-573-3000 | Mary Black Campus routing and location-specific questions. |
| Medical Records | 864-560-6273 | Records requests, authorization forms, chart copies, and release-of-information questions. |
| Medical Records fax | 864-560-6073 | Faxing authorization forms with valid photo ID copy when using the official process. |
| Billing customer service | 864-596-1001 800-281-5346 |
Hospital bill, payment questions, fees, statements, and account support. |
| Guest services concern line | 864-560-6600 | Spartanburg Medical Center guest-services concerns or patient/visitor support questions. |
| Security at SMC | 864-560-6333 | On-campus disturbance, danger, safety, or security support. Call 911 for immediate emergencies. |
Medical Records at Spartanburg Medical Center
SRHS says the easiest and fastest way to access medical information is through MyChart. If you cannot find the medical record documents you need in MyChart, SRHS says you can request records from the medical-records services team by phone or by submitting an authorization form.
864-560-6073
Spartanburg Regional Healthcare System
Medical Record Services
101 E Wood St
Spartanburg, SC 29303
Records request steps
If the record is available in MyChart, this is usually faster than a paper or fax request.
SRHS says the authorization form must be signed with a pen. Virtual or digital signatures are not accepted.
When submitting the form, include a photocopy image of a valid state- or federal-issued photo ID.
SRHS lists email, fax, mail, and in-person submission routes. Use only the official medical records page for current instructions.
What to request
- Emergency department note or visit summary.
- Hospital discharge summary.
- Operative report or procedure report.
- Lab results, imaging reports, or pathology reports.
- Medication list, allergy list, immunization record, or problem list.
- Billing record or itemized statement when needed for insurance or reimbursement.
- A specific date range instead of “everything” if a receiving doctor only needs one visit.
Visitor Guidelines, Guest Services and Food Options
SRHS visitor guidelines state that the system allows and encourages visitors throughout a patient’s healthcare journey unless visitation affects safety, patient rights, medical care, infection-control needs, or therapeutic needs. Rules can change during public health concerns or unit-specific situations.
- Emergency rooms: two visitors are allowed per patient.
- Pediatric patients: two visitors are allowed per patient; only parents or guardians may visit hospitalized pediatric, NICU and PICU patients.
- Labor & Delivery: two visitors are allowed; one visitor is allowed in Emergency OB and recovery.
- Behavioral Health: one visitor per patient, with listed visiting hours.
- ICU and critical care units: no more than two visitors at a time; short visits are encouraged so patients can rest and staff can provide care.
- Do not visit while sick with cold, flu, COVID-like, vomiting, diarrhea, fever, or contagious symptoms.
- Wash or sanitize hands before entering and after leaving patient areas.
- Do not bring food or candy unless the doctor allows it.
- Tobacco use, smoking, vaping, e-cigarettes, dipping, and chewing are not permitted on hospital campuses.
- Electric appliances such as coffee makers, slow cookers, and electric blankets are not permitted in rooms or waiting areas.
Food and cafeteria notes for Spartanburg Medical Center
- Allspice Café is listed on the second floor of the main building on the Church Street side, with weekday breakfast and lunch hours.
- Tower Café is listed on the first floor of the Montgomery Tower on the Wood Street side, with daily hours.
- Which Wich is listed across from the Tower Café on weekdays.
- Half ’n Half Coffee Shop is listed on the first floor of the Regional Outpatient Center on weekdays.
- Patient meal delivery service and guest meals may be available through the hospital’s listed process.
Billing, Insurance and Cost Questions
Spartanburg Medical Center’s official location page says SRHS participates with most medical insurance plans, but patients should contact their insurance company or a patient access representative to ensure the facility is a provider for their plan.
For billing questions, SRHS lists billing customer service at 864-596-1001 or 800-281-5346.
- Is Spartanburg Medical Center in-network for my insurance?
- Is my specific doctor, surgeon, anesthesiology group, radiology group, lab, or specialist in-network?
- Do I need a referral, prior authorization, physician order, or pre-admission testing?
- Will I receive more than one bill from hospital-based providers?
- What copay, deductible, coinsurance, or facility charge may apply?
- Call billing customer service at 864-596-1001.
- Use toll-free billing support at 800-281-5346.
- Check MyChart or official billing links before entering payment details.
- Compare your hospital bill with your insurance Explanation of Benefits.
- Ask about payment plans, financial assistance, or estimates when needed.
Spartanburg Medical Center Map and Arrival Tips
The main Spartanburg Medical Center campus is located at 101 East Wood Street, Spartanburg, SC 29303. Use your appointment instructions to confirm the correct building, entrance, tower, clinic office, parking area, and department. Large hospital campuses can have multiple entrances and service areas.
Arrive early for parking, registration, insurance verification, elevators, screening, department check-in, and finding the right office or unit.
Do not delay emergency care for paperwork or directions. Call 911 if the patient is unstable, confused, fainting, severely short of breath, or unsafe to transport.
Major Services Listed for Spartanburg Medical Center
Spartanburg Regional lists many frequently visited services for Spartanburg Medical Center and the wider SRHS system. Availability, appointment rules, insurance rules, referral needs, and exact location can vary by service.
Emergency services and ER wait-time resources are listed for patient decision support.
Heart services are listed among frequently visited services.
Cancer and related specialty resources are listed by SRHS.
Imaging and diagnostic services are part of SRHS service routes.
Maternity, gynecology, labor and delivery, and women’s care topics are included in SRHS patient resources.
Rehabilitation, spine, urgent care, primary care, behavioral health, virtual care, and related services are listed across SRHS resources.
Official Spartanburg Medical Center Links
Use official SRHS pages for final confirmation. Hospital policies, MyChart features, ER wait-time displays, visitor rules, dining hours, billing routes, doctor listings, and records instructions can change.
Spartanburg Medical Center FAQs
Where is Spartanburg Medical Center located?
Spartanburg Medical Center’s main East Wood Street campus is located at 101 East Wood Street, Spartanburg, SC 29303.
What is the main phone number for Spartanburg Medical Center?
The main phone number listed by Spartanburg Regional for Spartanburg Medical Center is 864-560-6000.
Does Spartanburg Medical Center use MyChart?
Yes. Spartanburg Regional Healthcare System uses MyChart as its secure patient portal for many non-urgent patient tasks, including medical-information access, records, results, messages, appointment tools, and bill-related features where available.
Can I use MyChart for an emergency?
No. SRHS MyChart terms state that MyChart should never be used for urgent or emergency matters. For emergencies, call 911 or go to the nearest emergency department.
How do I request medical records from Spartanburg Medical Center?
Start with MyChart if the records are available there. If you need records that are not in MyChart, call SRHS Medical Records at 864-560-6273 or follow the official authorization form process. SRHS lists medical records fax as 864-560-6073.
What is the billing phone number for Spartanburg Medical Center?
SRHS lists billing customer service at 864-596-1001 or 800-281-5346 for questions about fees and bills.
Is Spartanburg Medical Center the same as Mary Black Campus?
No. SRHS lists Spartanburg Medical Center on East Wood Street and Spartanburg Medical Center — Mary Black Campus on Skylyn Drive as separate Spartanburg hospital locations. Always confirm the correct campus before driving.
What is the phone number for Spartanburg Medical Center — Mary Black Campus?
The official Mary Black Campus page lists the phone number as 864-573-3000 and the address as 1700 Skylyn Drive, Spartanburg, SC 29307.
How many visitors are allowed in the emergency room?
SRHS visitor guidelines list two visitors per patient in emergency rooms, but visitor rules can change based on patient condition, safety, infection-control needs, or public health guidance.
How do I find Spartanburg Medical Center doctors?
Use Spartanburg Regional’s official Find a Doctor route or the provider section on the hospital page. Confirm the provider’s exact location, insurance participation, referral requirements, and whether the appointment is at the hospital or a separate clinic.
What should I bring to Spartanburg Medical Center?
Bring photo ID, insurance card, medication list, allergies, referral or physician order if required, recent records if relevant, and legal healthcare decision-maker paperwork if needed. For emergency care, bring these only if it does not delay treatment.
Is this the official Spartanburg Medical Center website?
No. This is an independent patient navigation guide. Use official Spartanburg Regional Healthcare System links and phone numbers for current medical, visitor, billing, emergency, MyChart, appointment, and records information.