Mary Medical Center: MyChart, Doctors & Phone 2026

What This St. Mary Medical Center Guide Covers

Dignity Health – St. Mary Medical Center is a Long Beach hospital located at 1050 Linden Ave, Long Beach, CA 90813. Patients commonly search for this hospital when they need one of a few urgent practical answers: the right phone number, the patient portal login, emergency room directions, medical records, bill payment, financial assistance, visitor rules, or a way to confirm which service is available before they drive to the hospital.

This guide is designed for that real-life situation. It does not try to replace the official hospital website, and it does not give medical advice. Instead, it gives patients and families a practical checklist for using the official Dignity Health resources correctly. That matters because St. Mary Medical Center is not just one front desk. It includes emergency medicine, breast imaging, a CARE Center, laboratory services, mobile clinic services, palliative care, rehabilitation, surgical services, cancer care, maternal care, orthopedics, retail pharmacy, cardiac and vascular care, gastroenterology, outpatient clinics, radiology, stroke care, women’s health, and trauma-related emergency services.

My Portal by Dignity Health: Login, Appointments, Records & Provider Tools

St. Mary Medical Center patients use Dignity Health’s online account tools through My Portal by Dignity Health. This portal replaced My Care as the main health-management tool for Dignity Health patients. It is designed to help patients manage health needs between appointments, track appointments, find providers, receive alerts, and access records-related information from one central place.

For a Long Beach hospital visit, the portal can be especially useful after an emergency department visit, hospital admission, imaging appointment, lab test, maternity visit, specialist appointment, or follow-up care. Instead of depending only on printed paperwork, patients can use the portal to review appointment history, view alerts and notifications, look for current providers, use click-to-call or directions tools, and manage certain scheduling tasks when available.

How to use the portal without wasting time

Medical Records, Test Results & Health Information Access

Patients often need records after a hospital stay, emergency visit, surgery, birth center visit, imaging test, specialist referral, disability claim, insurance review, legal request, or second opinion. For St. Mary Medical Center Long Beach, the safest starting point is the official Dignity Health portal and medical records resource path. Dignity Health’s own location page tells patients they can access medical records, test results, and more through the patient portal selector page.

The biggest mistake patients make is waiting until the last minute. Medical records are protected health information, so they are not released casually to anyone who asks. Requests may require portal login, identity verification, facility selection, a release process, and clear instructions about what records are needed. If another doctor needs records, ask the receiving doctor’s office whether they can request them directly through a provider-to-provider process.

Practical records checklist

• Use the official My Portal route first for available records, results, and visit information.
• Know the facility name: Dignity Health – St. Mary Medical Center, Long Beach.
• Use the patient’s legal name, date of birth, phone number, and treatment date range.
• Request specific documents when possible: discharge summary, ER notes, lab results, imaging report, operative note, medication list, or billing record.
• Do not request “everything” unless you truly need the full chart; it can slow down the process and make the file harder to use.
• Keep copies of your submission, confirmation number, fax receipt, portal message, or mailed request.

Emergency Room, Level II Trauma Care & Urgent Care Reality

Dignity Health lists emergency medicine at St. Mary Medical Center and describes the emergency room as addressing the emergency needs of Long Beach 24/7. The official location listing also references 24-hour emergency medicine, Level II trauma center services, STEMI heart attack center services, and an online ER waiting service. For patients, the important point is simple: emergency departments treat the most urgent cases first, not the first person in the waiting room.

That triage system can feel unfair if you are waiting with pain, but it is how emergency departments protect lives. A patient with stroke symptoms, severe chest pain, respiratory failure, major trauma, uncontrolled bleeding, or signs of sepsis may be taken back before a patient with a stable ankle injury or mild symptoms. A listed ER wait or online arrival tool cannot guarantee your total time in the department because labs, imaging, specialist consults, observation, or admission decisions can change the visit length.

What to bring to the emergency department

• Photo ID and insurance card if available.
• Medication list with doses, allergies, pharmacy name, and recent medication changes.
• Recent discharge paperwork, test results, or specialist notes if related to the problem.
• Phone charger and emergency contact details.
• Power-of-attorney, conservatorship, or caregiver paperwork if you manage another person’s care.

Visiting St. Mary Medical Center: Family Checklist, ICU Rules & Amenities

Visitor policies can change because of infection-control needs, flu season, respiratory illness activity, unit capacity, patient preference, or special clinical situations. Before visiting a patient at St. Mary Medical Center, confirm the patient’s room, unit name, visitor limit, entrance, parking plan, and whether the patient is actually ready for visitors. This is especially important for ICU, trauma, maternity, pediatric, oncology, and isolation-room situations.

Families should also remember that hospitals are care environments, not normal social spaces. Nurses may ask visitors to step out during procedures, physician rounds, bedside care, shift handoff, or urgent changes in the patient’s condition. A patient may look stable but still need rest, pain control, monitoring, or privacy. For long visits, bring only what you need and avoid blocking hallways or nursing work areas.

Parking, Arrival Timing & Campus Navigation

The official St. Mary Medical Center location page confirms the hospital address at 1050 Linden Ave in Long Beach. Before driving, open directions and check your appointment message for the specific entrance or department. A hospital campus can be stressful if you arrive late, park in the wrong area, or do not know whether your appointment is in the main hospital, outpatient clinic, imaging area, birth center, emergency department, or another service area.

Because official parking fees and visitor procedures can change, do not rely on old third-party parking posts. Use the official hospital page, appointment instructions, or direct phone confirmation before a time-sensitive visit. If you are helping a patient with mobility limits, ask about drop-off, wheelchair assistance, accessible entrances, and whether the department has a preferred arrival point.

Practical arrival plan

1. Open the map before leaving, not after you are already near the hospital.
2. Confirm the exact department, building, and entrance from your appointment message.
3. Arrive early enough for traffic, parking, registration, insurance verification, and elevator time.
4. Take a photo of the parking area or street location so you can find your car later.
5. Bring photo ID, insurance card, medication list, and appointment paperwork.

Billing, Bill Pay, Financial Assistance & Charity Care

Hospital billing can be confusing because one visit may generate more than one charge. A patient may receive a hospital facility bill, physician bill, anesthesia bill, radiology-related bill, lab charge, emergency physician bill, or insurance explanation of benefits that looks different from the final statement. Before paying a large balance, make sure insurance has processed the claim and ask whether financial assistance, payment plans, or corrected insurance information may apply.

Dignity Health’s St. Mary Medical Center Long Beach financial assistance page says financial counseling staff can help uninsured patients find government or private programs that may help pay for health care. It also describes Dignity Health’s needs-based Financial Assistance Program, including Charity Care and Discount Payment Programs. For St. Mary Medical Center Long Beach, Dignity Health lists a financial counselor phone number of 562-491-9078. It also lists customer service at 888-488-7667 for assistance with the financial assistance application process.

Before paying a hospital bill, check these items

• Is the bill from the hospital, a physician group, a lab, anesthesia, radiology, or another provider?
• Has your insurance processed the claim, or is the statement arriving before insurance is complete?
• Was your correct insurance information on file at the time of service?
• Can you request an itemized bill?
• Do you qualify for Medi-Cal, Medicare, disability-related coverage, charity care, discounted payment, or another financial assistance option?
• Did you receive a denial or partial approval that can be appealed or reviewed?

Official St. Mary Medical Center Links

Use official Dignity Health resources for current information. Hospital details can change, including department routing, portal access, billing policies, visitor rules, parking instructions, and service availability.

Frequently Asked Questions About St. Mary Medical Center Long Beach