Pomona Valley Medical Center: MyChart, Doctors & Phone 2026

Pomona Valley Hospital Medical Center Quick Facts

Pomona Valley Hospital Medical Center is located at 1798 N. Garey Avenue, Pomona, CA 91767. The official website lists the main phone number as 909-865-9500.

PVHMC describes itself as a 427-bed, fully accredited acute care hospital serving eastern Los Angeles and western San Bernardino counties. The hospital is home to four Centers of Excellence: the Robert and Beverly Lewis Family Cancer Care Center, Stead Heart and Vascular Center, Women’s & Children’s Center, and Trauma Center.

Which Pomona Valley Hospital Is This Guide About?

This guide is about Pomona Valley Hospital Medical Center in Pomona, California. Many people search variations like Pomona Valley Hospital, PVHMC, Pomona Valley Hospital Medical Center, Pomona Valley Medical Center, or Pomona Valley Hospital MyChart.

The official hospital name used on the website is Pomona Valley Hospital Medical Center. The target address for this guide is 1798 N. Garey Avenue, Pomona, CA 91767.

What This Pomona Valley Hospital Medical Center Guide Covers

Does Pomona Valley Hospital Medical Center Use MyChart?

PVHMC’s official patient portal is called MYHEALTH Patient Portal. The official site does not present this Pomona hospital portal as a clearly branded MyChart page, so users searching “Pomona Valley Hospital MyChart” should use the official MYHEALTH Patient Portal page instead.

PVHMC says MYHEALTH lets patients securely view, download and transmit health information 24/7. The portal is available at no cost to patients at Pomona Valley Hospital Medical Center and Pomona Valley Health Centers in Claremont, Chino Hills, La Verne, Pomona and Upland.

PVHMC also says the HealtheLife app can be used to view health information anywhere, anytime. Portal FAQs explain that MYHEALTH can provide access to health information, including test results, through the internet.

MYHEALTH vs a doctor office portal

PVHMC’s portal FAQ says many physician offices maintain their own portals that require separate logins and passwords. That means your hospital record and your doctor office record may not always appear in the same place.

If your question is about hospital test results, discharge information or PVHMC records, start with MYHEALTH. If your question is about a clinic visit, prescription refill or a doctor office note, contact that doctor’s office and ask which portal they use.

How Do You Find Doctors at Pomona Valley Hospital Medical Center?

Use the official PVHMC Find a Doctor page or the Physician Referral line when looking for Pomona Valley Hospital doctors. The official telephone directory lists Physician Referral at 909-865-9782.

This route is safer than relying only on third-party profiles. Doctor office addresses, phone numbers, insurance participation and hospital affiliation can change, and old directory pages often lag behind.

Doctor search keywords users often need

Patients often search for PVHMC primary care, cardiology, cancer care, women’s health, children’s services, orthopedics, gastrointestinal care, trauma follow-up, rehabilitation, radiology, sleep disorders, urology and wound care. Use the specialty that matches your real need instead of searching only the hospital name.

Pomona Valley Hospital Medical Center Phone Numbers and Department Contacts

The main PVHMC phone number is 909-865-9500. Use the main number for general hospital routing, patient rooms, emergency services routing and information when you do not know the exact department.

For faster help, use the official telephone directory numbers below when your need is clear.

How Do You Schedule Appointments at Pomona Valley Hospital Medical Center?

Scheduling depends on the service you need. A doctor visit, imaging appointment, lab service, urgent care visit, surgery, maternity visit, physical therapy, rehabilitation or medical records request may each use a different route.

For doctor care, start with PVHMC Find a Doctor or call Physician Referral at 909-865-9782. For radiology, lab, rehabilitation, breast health, heart care or other department-specific needs, call the direct number from the official telephone directory when available.

What to ask before you book

Ask whether your visit is at the main hospital, Outpatient Pavilion, a health center, an urgent care location, a private doctor office or a department inside the hospital. Also ask whether you need fasting, a driver, prior authorization, referral forms, imaging records or lab work before the appointment.

How Do You Request Pomona Valley Hospital Medical Center Medical Records?

PVHMC provides several official ways to access medical records. Patients can access available records through MYHEALTH Patient Portal, request records electronically, or complete an authorization form and submit it by email, fax or mail.

The official records page says patients need photo identification and legal documents if applicable. It also notes that unsigned or incomplete requests will not be processed and will be returned.

When MYHEALTH is enough and when formal records are better

MYHEALTH may be enough if you need available test results or basic health information. A formal records request is better when another doctor, insurance company, attorney, school, caregiver or outside facility needs an official copy.

How Do Pomona Valley Hospital Billing, Insurance and Bill Pay Work?

PVHMC provides official pages for financial and insurance information, pay your bill, help paying your bill, cost estimator, price transparency and surprise billing rights. Use those official pages instead of random payment links from search results.

Hospital billing can be confusing because one visit may involve the hospital, doctors, radiology, laboratory, anesthesia, emergency medicine, outside providers or a clinic. That means one episode of care can create more than one bill.

What to have before calling about a bill

Have your statement, account number, date of service, insurance card, explanation of benefits, payment confirmation and provider name ready. If the bill looks wrong, compare the provider name and date of service first.

Does Pomona Valley Hospital Medical Center Have Emergency Services?

Yes. PVHMC lists Emergency Services among its Centers of Excellence and official telephone directory pages. The emergency services number shown in the directory is 909-865-9500, the same as the hospital main line.

For serious or life-threatening symptoms, call 911. Do not wait for a portal reply, appointment callback, email response or physician referral line.

What Services Is Pomona Valley Hospital Medical Center Known For?

PVHMC highlights four Centers of Excellence: cancer care, heart and vascular care, women’s and children’s care, and trauma care. The hospital also offers a full-service emergency department, neonatal intensive care unit and perinatal center.

Specialized services listed by PVHMC include sleep disorder diagnosis and treatment, robotic surgery, Family Medicine Residency Program in affiliation with UCLA, outpatient surgery, rehabilitation, urgent care, radiology, 3D mammography and occupational health.

How Do You Plan Your Route Inside Pomona Valley Hospital?

PVHMC offers a digital indoor navigation solution to help patients, staff and visitors find their way through the hospital. The hospital describes it as indoor pedestrian navigation accessible by smartphone.

This is useful because “go to Pomona Valley Hospital” is not specific enough. You may need the Emergency Department, outpatient surgery, radiology, physical therapy, food court, patient room, health center or another department.

Visitor, Food Court and Before-You-Call Checklist

Before visiting PVHMC, confirm the patient room, department, entrance, route, visitor rules and food options. Hospital visits are easier when you know where to go before you arrive.

PVHMC’s food court page lists cafeteria hours Monday-Friday from 6:00 am to midnight and Saturday-Sunday from 6:00 am to 9:30 pm. It also lists Subway hours Monday-Friday from 9:00 am to midnight and Saturday-Sunday from 9:00 am to 9:00 pm.

What to bring for a planned visit

Bring a photo ID, insurance card, medication list, allergy list, doctor order, referral or authorization, outside records, imaging records if needed, and a payment method for copay or balance questions.

What caregivers should write down

If you are helping a patient, write down the doctor’s name, department, floor, phone number, medication list, allergies, visitor instructions, and the questions you want answered. Written notes help during stressful visits.

Common Pomona Valley Hospital Mistakes That Waste Time

Most patient problems come from using the wrong portal, wrong office, wrong phone number or wrong record request route. These are easy to avoid when you start from official PVHMC pages.

Official Pomona Valley Hospital Medical Center Links

Use official PVHMC links for final decisions. Third-party pages can help with discovery, but official pages are safer for portal access, phone numbers, medical records, billing, directions, visitor rules and hospital services.

Pomona Valley Hospital Medical Center Map and Directions

Pomona Valley Hospital Medical Center is located at 1798 N. Garey Avenue, Pomona, CA 91767. Use the map for orientation, but confirm the exact entrance, department, route and appointment instructions before leaving.

Pomona Valley Hospital Medical Center FAQs

Best Way to Use Pomona Valley Hospital Medical Center in 2026

The best way to use Pomona Valley Hospital Medical Center information is to start with official PVHMC pages. Use MYHEALTH Patient Portal for portal access, Find a Doctor or Physician Referral for doctors, Health Information Management for records, financial pages for billing, and Plan Your Hospital Route or Maps & Directions before visiting.

For emergencies, call 911. For planned care, confirm the doctor, department, entrance, route, insurance, appointment time, records and payment requirements before leaving. A few minutes of preparation can save time, stress and wrong turns inside a busy hospital.