Bethany Medical Center MyChart, Doctors & Phone Help
Use this practical Bethany Medical guide before you call, walk in, book online or search for a doctor. It explains the correct patient portal, why many people search “Bethany Medical MyChart,” how to use FollowMyHealth, which phone number to call, how to find doctors by location, and when urgent symptoms need 911 instead of a portal message.
Quick Answer: Bethany Medical Center Phone, Portal, Doctors and Locations
Bethany Medical is a multi-specialty medical group in North Carolina’s Triad region. The official site describes Bethany Medical as the largest independent provider of healthcare in the Triad and lists primary care, urgent care, family medicine, internal medicine, specialty care, imaging, testing and other services across multiple locations. Patients searching “Bethany Medical Center MyChart” should know that the official portal route shown by Bethany is FollowMyHealth.
Most-Needed Details
Best Route by Need
Bethany Medical MyChart Login: Use FollowMyHealth Instead
If you searched for Bethany Medical MyChart, you probably want test results, records, prescription refill help, messages, appointment details or bill payment. Bethany’s official patient portal content points patients to FollowMyHealth, a secure online health record tool available from desktop or mobile app.
View Records
Use FollowMyHealth to view available records, summaries, conditions, documents, immunizations, medications, results and vitals when connected to Bethany Medical.
Lab Results
FollowMyHealth may show lab results when available. Bethany also says patients can call direct location numbers when they want to check lab results.
Refills
Bethany says patients should contact their pharmacy first for medication refills. FollowMyHealth also offers refill and provider-message tools where available.
Messages
Use portal messaging for routine questions only. It is not for chest pain, stroke symptoms, severe breathing trouble or urgent symptoms.
Pay Bills
Bethany links to online payment tools and explains that a new window opens through Phreesia for payment.
Mobile App
FollowMyHealth can be used from a computer browser or mobile app. If you do not have an invitation, Bethany’s portal article explains self-signup and connection steps.
FollowMyHealth Setup Steps
Start from Bethany’s official portal article or FollowMyHealth login
Use the official Bethany link before entering private health information. Do not trust random login pages that only say “Bethany MyChart.”
Open Bethany online healthcare guide | Open FollowMyHealth login
Create or access your FollowMyHealth account
If you received an invitation, use it. If you did not receive an activation email, use FollowMyHealth self-signup and request a connection to Bethany Medical.
Check the correct area inside the app
Inside FollowMyHealth, look for the health-record areas such as Summary, Allergies, Conditions, Documents, Immunizations, Medications, Results and Vitals.
Use direct phone help when the portal is not enough
If you cannot see a result, need appointment changes, or need provider/CMA routing, call the direct number for your Bethany location. For billing or records questions, call 336-883-0029.
Bethany Medical Center Phone Numbers: Who to Call First
Bethany Medical specifically tells patients to call the direct location number when they want to make or cancel an appointment, reach a provider/CMA, or check lab results. Bethany lists 336-883-0029 for billing, medical records, admin staff and physician-office calls.
Appointments / Cancellations
Call your direct Bethany location number or use online booking. Same-day needs should be handled by phone instead of waiting for a form response.
Provider or CMA
Call the location where you were seen if you need to reach your provider, CMA or care team about non-emergency follow-up.
Billing / Records / Admin
Call 336-883-0029. Bethany also lists customer service at customersvc@mybethanymedical.com and billing questions at billing@mybethanymedical.com.
Phone Routing Table
| User Need | Best Number / Route | Why This Route Helps | What to Have Ready |
|---|---|---|---|
| Book or cancel appointment | Direct location phone or online booking | The location can confirm provider, visit type, arrival time and location-specific availability. | Name, date of birth, insurance, preferred location, reason for visit. |
| Specialist appointment | 336-883-0029 or location phone | Bethany says specialist visits can be requested online or by calling 336-883-0029. | Referral, symptoms, prior test results, insurance authorization if required. |
| Lab result question | Direct location phone or FollowMyHealth | Location staff can route to provider/CMA; FollowMyHealth may show posted results. | Test date, ordering provider, location where test was done. |
| Medical records | 336-883-0029 or official Patient Records link | Records requests may require identity verification and exact service dates. | Photo ID, service dates, provider name, records needed, receiving office details. |
| Billing concern | 336-883-0029 or billing@mybethanymedical.com | Billing staff can explain balance, insurance posting, payment options and remaining responsibility. | Statement, insurance EOB, account number, service date. |
Bethany Medical Doctors: How to Choose a Provider Without Guessing
A search for Bethany Medical doctors can mean several different things: primary care, urgent care, internal medicine, family medicine, pain management, dermatology, cardiology, gastroenterology, behavioral health, pulmonology, sleep medicine, women’s health or weight loss. The most practical route is to start with your location and visit type, then choose a provider during online booking or call the office for help.
Best for Primary Care
- Choose Family Medicine or Internal Medicine if you need ongoing routine care.
- Ask whether the provider is accepting new patients at your preferred location.
- Bring a medication list, allergy list and prior records if changing doctors.
- Confirm if your insurance treats the visit as primary care, urgent care or specialist care.
Best for Specialty Care
- Use specialty pages or the appointment request route for cardiology, dermatology, GI, neurology, pulmonology and other specialty needs.
- Ask whether a referral is required before scheduling.
- Ask whether testing, imaging or labs may be billed separately.
- Bring prior test reports, imaging discs, medication history and referral notes.
Doctor Search Intent Table
| Search Query | User Intent | Best Practical Action | Question to Ask Before Visit |
|---|---|---|---|
| Bethany Medical doctors | Find a provider at Bethany Medical | Use appointment booking by location and provider, or call the location. | “Is this provider accepting new patients at this location?” |
| Bethany Medical primary care | Find ongoing PCP care | Choose Family Medicine or Internal Medicine. | “Will this be billed as a primary care office visit?” |
| Bethany Medical urgent care | Same-day sick visit or minor injury help | Call the location before going if symptoms are serious or insurance/billing matters. | “Do you treat this problem today, and how is the visit billed?” |
| Bethany Medical specialist | See dermatology, GI, cardiology, pain, sleep, pulmonology, etc. | Use specialty pages, online request or 336-883-0029. | “Do I need referral or prior authorization?” |
Book a Bethany Medical Appointment Online or by Phone
Bethany’s appointment page says patients can schedule urgent care or sick visits, physical exams, follow-up appointments, employer-paid visits and weight loss appointments through self-scheduling. The page also says to call 336-883-0029 if you need a same-day appointment.
Choose your location first
Pick the location that is realistic for your travel time. Bethany has locations across High Point, Jamestown, Greensboro, Winston-Salem, Kernersville, Mt. Airy and North Wilkesboro.
Select new or returning patient
Choose the correct patient type so the office can collect the right registration and medical history information.
Choose visit type and provider
Select the reason for your visit and choose an available provider. For specialist care, call or request an appointment if online options are limited.
Complete your information
Enter accurate contact details. Bethany says you may receive automated text or email confirmation and Phreesia pre-visit registration up to three days before the visit.
Arrive prepared
New patients should bring photo ID and current insurance card. If you cannot complete pre-visit registration, arrive earlier so the office can complete registration before the appointment.
Bethany Medical Urgent Care vs Emergency Room: Use the Right Care Level
Bethany Medical advertises primary care, urgent care, walk-ins and multiple services, but a clinic visit is not the same as a hospital emergency department. Choosing the wrong route can delay care or create billing confusion. Use the guide below before deciding.
Call 911 or Go to ER
- Chest pain, severe pressure or possible heart attack.
- Stroke symptoms: face droop, arm weakness, speech trouble or sudden confusion.
- Severe breathing trouble, blue lips or fainting.
- Major bleeding, severe injury, serious burn or head trauma.
- Seizure, poisoning, overdose or suicidal crisis.
- Severe allergic reaction or rapidly worsening symptoms.
Consider Bethany Medical
- Routine primary care follow-up.
- Minor illness when stable.
- Medication follow-up or refill planning.
- Physical exams and employer-paid visits.
- Weight loss, DOT physicals or chronic-care follow-up.
- Non-emergency specialist appointment requests.
Bethany Medical Locations and Direct Phone Numbers
Bethany Medical has multiple locations, and the right phone number depends on the office where you want care or where you were already seen. Always confirm the exact address before driving because several locations are in High Point and Greensboro.
| Location | Address | Phone | Best For |
|---|---|---|---|
| Lindsay Street | 507 Lindsay Street, High Point, NC 27262 | 336-289-2282 | High Point-area appointment routing. |
| Skeet Club Road | 1580 Skeet Club Rd, High Point, NC 27265 | 336-289-2285 | High Point-area primary/urgent care access. |
| North Main | 819 N. Main Street #112, High Point, NC 27262 | 336-289-2299 | Primary care, urgent care, internal medicine and related services. |
| South Main | 2805 S. Main Street, High Point, NC 27263 | 336-289-2727 | Primary care, urgent care, imaging, DOT physicals and related services. |
| Jamestown | 108 West Main St, Suite E, Jamestown, NC 27282 | 336-289-2295 | Jamestown-area primary, urgent and specialty access. |
| Battleground | 3402 Battleground Avenue, Greensboro, NC 27410 | 336-545-1515 | Greensboro location with extended listed hours. |
| West Market | 3801 West Market Street, Greensboro, NC 27407 | 336-289-2287 | Greensboro-area office routing. |
| College Road | 410 College Road, Greensboro, NC 27410 | 336-218-0994 | Greensboro-area care and location-specific questions. |
| University Parkway | 5093 University Parkway, Winston-Salem, NC 27106 | 336-289-2290 | Winston-Salem primary, urgent and specialty access. |
| Kimel Forest | 160 Kimel Forest Drive, Suite 100, Winston-Salem, NC 27103 | 336-714-6400 | Winston-Salem-area office routing. |
| Kernersville | 975 NC-66, Kernersville, NC 27284 | 336-289-2293 | Kernersville primary, urgent and specialty access. |
| Mt. Airy | 1908 Caudle Drive, Suite 105, Mt. Airy, NC 27030 | 336-289-2288 | Western Piedmont location access. |
| North Wilkesboro | 1103 D Street, 2nd Floor, North Wilkesboro, NC 28659 | 336-990-0595 | North Wilkesboro primary, urgent and related services. |
Bethany Medical Billing, Insurance, Records and Payment Help
Bethany’s billing page says the practice accepts debit cards, personal checks, cash, CareCredit, Visa, MasterCard, Discover and American Express. It also says patients should bring insurance information for each visit, Bethany will file insurance as a courtesy, and the patient is responsible for the remaining balance after insurance has paid.
Pay Online
Bethany links to online bill payment through Phreesia. The billing page notes that a new window opens for payment.
Open Billing PageMedical Records
For medical records questions, call 336-883-0029 or use the official Patient Records link shown by Bethany.
Open Patient RecordsMailing Address
For mailed checks, Bethany lists: Bethany Medical Center PA, P.O. Box 90031, Charlotte, NC 28290.
Billing Questions to Ask Before the Visit
- “Is this visit being billed as primary care, urgent care, specialist care, lab, imaging or another service type?”
- “Do you accept my insurance plan for this provider and this location?”
- “Do I need a referral or prior authorization?”
- “Will labs, imaging, procedures or testing be billed separately?”
- “Can I get an estimate or payment-plan information before receiving service?”
Practical Visit Checklist for Bethany Medical Patients
Bring These Items
- Photo ID and current insurance card.
- Medication list with doses and pharmacy name.
- Allergy list and major medical history.
- Prior test results, imaging reports or referral notes.
- Payment method for copay, balance or self-pay estimate.
Before You Arrive
- Confirm the exact Bethany location and provider.
- Complete Phreesia registration if you receive a link.
- Save the location phone number in your phone.
- Check whether you need to fast for labs.
- Use FollowMyHealth for routine records and messages, not emergencies.
Official Bethany Medical Links and Resources
Use these official links for final verification because phone numbers, online booking tools, payment routes, provider lists and location hours can change.
Related Medical-Centers.org Guides
These related patient guides are useful for comparing portal names, doctor search tools, phone routing, records and billing help across different medical centers.
Bethany Medical Center FAQs
Does Bethany Medical Center use MyChart?
Bethany Medical’s official site points patients to FollowMyHealth, not a separate Bethany-branded MyChart page. Many people search “Bethany Medical MyChart” because they use MyChart as a general word for patient portals, but the correct official route is FollowMyHealth.
What is the Bethany Medical patient portal?
The Bethany Medical patient portal route is FollowMyHealth. It can be used to access available health records, request prescription refills, review lab results, use mobile app features and message the practice for routine matters.
What is the main phone number for Bethany Medical Center?
For billing, medical records, admin staff and physician-office calls, Bethany lists 336-883-0029. For appointments, cancellations, provider/CMA routing and lab-result questions, Bethany tells patients to call the direct phone number for the specific location.
Is Bethany Medical accepting new patients?
Bethany Medical states that it is open and accepting new patients. The official website also says walk-ins are available and many services are open 7 days a week from 8 AM to 6 PM, with extended hours at the Battleground location.
How do I book an appointment at Bethany Medical?
Use Bethany’s official appointment page, choose your location, select new or returning patient, choose visit type, select a provider, choose an available appointment time, and enter your information. For same-day appointments, call the office instead of relying only on the online request form.
How do I find Bethany Medical doctors?
Start by choosing your location and the service you need, such as primary care, urgent care, internal medicine, family medicine, dermatology, cardiology, gastroenterology, pain management, pulmonology, sleep medicine, behavioral health or women’s health. During online booking, choose the visit type and provider when available.
Does Bethany Medical offer urgent care?
Bethany Medical lists urgent care among its services and says walk-ins are available. However, urgent care is not the same as a hospital emergency department. For life-threatening symptoms, call 911 or go to emergency care.
How do I request Bethany Medical records?
Start with FollowMyHealth for available online records. For formal medical records questions, call 336-883-0029 or use the official Patient Records link shown on Bethany Medical’s website.
How do I pay a Bethany Medical bill?
Bethany Medical links to online payment through Phreesia and lists billing help at 336-883-0029 and billing@mybethanymedical.com. The billing page also lists accepted payment methods and the mailing address Bethany Medical Center PA, P.O. Box 90031, Charlotte, NC 28290.
What should I bring to a Bethany Medical appointment?
Bring photo ID, current insurance card, medication list, allergies, prior test results, referral information if needed and a payment method. New patients should complete online registration if available or arrive early if they cannot complete it before the visit.