Novant Health Forsyth Medical Center: Doctors, MyChart & Phone Help
Use this practical guide before calling or visiting Novant Health Forsyth Medical Center in Winston-Salem. It covers the correct hospital phone, MyChart login, doctor search, appointment scheduling, medical records, billing, visitor prep, ER safety, parking, services and official links in one clear place.
Quick Answer: What You Need First for Novant Health Forsyth Medical Center
Novant Health Forsyth Medical Center is a major Winston-Salem hospital and regional referral center. Most people searching this hospital need one of five things: the main phone number, MyChart login, a doctor, emergency guidance, or help with records and billing.
Main Hospital Details
Choose the Right Route
- Need a doctor? Use Novant’s Find a Doctor tool and filter for online scheduling or accepting new patients.
- Need test results? Use Novant Health MyChart.
- Need hospital records? Use MyChart first, then formal records request if needed.
- Need billing help? Call Novant billing/MyChart support at 844-266-8268.
- Need emergency care? Call 911 for life-threatening symptoms.
Novant Health MyChart Login: What Forsyth Medical Center Patients Can Do
Novant Health uses MyChart for secure patient access. For Forsyth Medical Center patients, MyChart is useful before and after hospital care, specialist visits, lab work, imaging, surgery, maternity care, emergency care, and follow-up appointments.
Login or Sign Up
Use NovantMyChart.org to log in, sign up, recover login information, use passkey options where available, or pay a bill as guest.
Open Novant MyChartMyChart App Setup
If you already use the MyChart app, add or select Novant Health as the organization so messages, visits and billing route to the correct health system.
MyChart Support
Novant’s MyChart page lists customer service at 844-642-4699, Monday through Friday, 8 a.m. to 5 p.m.
Use MyChart for These Common Patient Tasks
| MyChart Search Intent | What the Patient Needs | Best Practical Step | When to Call Instead |
|---|---|---|---|
| Novant MyChart login | Secure access to account | Open NovantMyChart.org and log in with username, Epic ID or supported login method. | Call support if locked out or if verification fails. |
| Novant test results | Lab or imaging results after care | Open MyChart and check Test Results or visit details. | Call the doctor’s office if results are confusing, missing, or urgent. |
| Message my Novant doctor | Non-urgent care-team question | Use secure messaging for routine questions only. | Call 911 or seek emergency care for severe symptoms. |
| Novant prescription refill | Medication refill request | Use refill tools when medication is refillable and provider is connected. | Call the pharmacy or clinic if you will run out soon. |
| Novant bill pay | Pay or review bill | Use MyChart billing or Pay Bill As Guest. | Call billing if insurance, duplicate bill or financial assistance questions remain. |
Novant Health Forsyth Medical Center Doctors: How to Find the Right Provider
For doctor searches, use Novant Health’s official Find a Doctor tool instead of old third-party directory pages. The tool can show online scheduling, accepting-new-patients status, nearby options and provider filters.
How to Search Doctors
- Open the official Novant Find a Doctor page.
- Search by condition, specialty, provider name, ZIP code or location.
- Use filters such as Accepting New Patients or Offers Online Scheduling.
- Check whether the doctor is linked to Forsyth Medical Center, a nearby clinic, or another Novant location.
- Verify insurance before booking because provider participation can differ by plan.
Questions Before Choosing a Doctor
- Is the provider accepting new patients?
- Can I schedule online, or must I call?
- Is this provider primary care, specialist, surgeon, OB-GYN, cardiology, neurology or oncology?
- Does this doctor practice at Forsyth Medical Center or only at a clinic?
- Is the provider in-network with my exact insurance plan?
- How soon is the next available appointment?
Doctor Search Intent Table
| Search Query | User Intent | Best Answer |
|---|---|---|
| Novant Health Forsyth Medical Center doctors | Find hospital-connected providers | Use official provider search and confirm whether the provider works with Forsyth Medical Center or a nearby Novant clinic. |
| Novant doctors accepting new patients | Find a PCP or specialist available now | Use the “Accepting New Patients” filter and call if the appointment date is too far away. |
| Novant Health doctors near me | Find nearby care | Search by ZIP code and compare distance, specialty, online scheduling and insurance. |
| Novant cardiology / neurology / cancer doctor | Specialty care | Search by specialty and ask whether a referral or prior authorization is required. |
| Novant OB-GYN Forsyth Medical Center | Maternity or women’s care | Search OB-GYN providers and confirm delivery privileges, maternity location and insurance. |
Novant Health Forsyth Medical Center Phone Numbers and Call Routing
The right phone number depends on what you need. Calling the main hospital number is useful for general routing, but appointments, MyChart, billing and medical records have separate support routes.
Main Hospital
336-718-5000
Use for general hospital routing, patient/visitor questions, department transfer, and non-emergency hospital information.
Call HospitalAppointments
888-976-4982
Use for appointment scheduling, finding a location, finding routine/specialized care, or finding a primary care provider.
Call SchedulingBilling & MyChart
844-266-8268
Use for payment help, billing questions, insurance updates, autopay, password reset and MyChart feature support.
Call SupportPhone Script That Saves Time
Start with the patient and need
“I’m calling about Novant Health Forsyth Medical Center. I need help with [appointment / MyChart / records / billing / visitor information / department routing].”
Give clear identifiers
Use the patient’s full legal name, date of birth, phone number, appointment date, provider name and account number if relevant. Do not share sensitive information with unofficial numbers.
Ask for the exact next step
“Can you tell me the correct department, direct phone number, hours, documents needed, and whether I should expect a call back?”
Write down the answer
Record the representative’s name, date, reference number, department, call-back time and any instructions.
ER and Urgent Symptoms: When to Call 911 vs. Call Novant
Novant Health says its emergency rooms provide 24-hour emergency services. For life-threatening symptoms, call 911. For non-emergency questions about a hospital visit, department, appointment or patient routing, call the main hospital number.
Call 911 Now For
- Chest pain, pressure, heart attack warning signs or severe shortness of breath.
- Stroke signs: face drooping, arm weakness, speech trouble, sudden confusion or vision loss.
- Major bleeding, severe trauma, head injury or serious burns.
- Seizure, fainting, severe allergic reaction or poisoning.
- Suicidal thoughts, overdose or unsafe mental-health crisis.
- Any symptom that is sudden, severe or rapidly worsening.
Call or Schedule For
- Routine appointment needs.
- Medication refill questions when not out of urgent medication.
- Billing or insurance questions.
- Follow-up after discharge.
- Medical records requests.
- Visitor information or hospital wayfinding.
Hospital Visit Prep: What to Bring, MyChart Bedside and Visitor Rules
A hospital visit is easier when you prepare before arriving. Novant’s Forsyth patient information says patients should bring a phone or tablet, ID card, insurance card, sleepwear, toiletries and a list of current medications. It also says to leave medications at home unless hospital staff prescribe use of home medications during the stay.
Bring These
- Photo ID
- Insurance card
- Phone and charger
- Eyewear, dentures and containers
- Sleepwear and toiletries for overnight stay
- Current medication list
MyChart Bedside
During an admitted hospital stay, MyChart Bedside can help patients communicate with the care team, review vitals and lab results, view scheduled services, access education and request comfort items.
Visitor Prep
Visitors may need a government-issued ID for a visitor badge. Specialty units can have different visiting hours, so check with the care team before arriving.
Medical Records: How to Request Forsyth Medical Center Records
Novant Health recommends using MyChart as the secure and convenient way to request and obtain records at no cost. For records questions, status updates, payments or help, Novant lists Enterprise Release of Information Customer Service at 1-844-763-9163.
Use MyChart First
Log in to MyChart and check options under My Record, such as Document Center, Visits and Test Results. This is often fastest for visit summaries, lab results and available documents.
Open Records HelpFormal Records Help
Call 1-844-763-9163 for records request questions, request status, payment or help completing a request.
Call RecordsRecords Checklist
- Patient full legal name and date of birth.
- Dates of service or hospital stay.
- Record type: discharge summary, lab, imaging report, operative note, ER note, billing record or full chart.
- Recipient name, fax, mailing address or portal destination.
- Signed authorization if records go to another person or organization.
- Photo ID or legal representative documents when required.
Billing, Insurance, Financial Assistance and MyChart Payments
For Novant billing and MyChart account help, the contact center lists 844-266-8268, Monday through Friday, 8 a.m. to 6 p.m. For North Carolina financial assistance, Novant also says patients can apply through MyChart or call customer service to request an application.
Billing & MyChart Help
844-266-8268
Use for payment, insurance update, billing questions, autopay, MyChart password and MyChart feature support.
Call BillingAsk Before Paying
- Has insurance fully processed this claim?
- Is this a hospital bill, physician bill or separate service bill?
- Can I get an itemized bill?
- Do I qualify for financial assistance?
Financial Assistance
Novant lists Winston-Salem financial assistance contact information and says NC patients can apply through MyChart when eligible.
Open Assistance PageForsyth Medical Center Services: What Care Areas Are Commonly Searched
Novant describes Forsyth Medical Center as offering a broad range of care and specialty medical services, including complex care for chronic conditions, advanced critical care, cancer care, heart and vascular care, maternity services, neurological and stroke care.
Cancer Care
Patients may need oncology appointments, infusion, imaging, surgery planning, records or treatment navigation. Confirm location because cancer services may use specific buildings or clinics.
Heart & Vascular
Use for cardiology, vascular care, chest pain follow-up, procedures, prevention, screenings and rehabilitation questions. Severe chest pain needs 911.
Maternity Services
Forsyth has maternity services, OB-related resources and maternity tour content. Pregnant patients with concerning symptoms should call their OB team or emergency services as directed.
Neurology & Stroke
For sudden stroke signs, call 911 immediately. For specialist follow-up, use doctor search and MyChart records after care.
Orthopedics
Patients often need joint, spine, surgery, rehab, imaging and post-op instructions. Bring prior imaging reports and medication lists.
Interpreter & Access Help
Novant’s Forsyth patient information says team members can help with questions, getting around, interpretation needs and comfort during a visit.
Novant Health Forsyth Medical Center Near Me: Directions, Parking and Map
The main campus is at 3333 Silas Creek Parkway, Winston-Salem, NC 27103. Because hospital campuses can be confusing, confirm your exact building, entrance, parking area and appointment desk before leaving home.
Before You Drive
- Confirm appointment building and suite.
- Ask where to park for your specific service.
- Allow extra time for traffic, garage, elevator and registration.
- Bring ID, insurance card, phone charger and appointment paperwork.
- Take a photo of your parking level and elevator sign.
Common “Near Me” Intent
Searches like “Novant Forsyth near me,” “Forsyth Medical Center directions,” and “Novant Health Winston-Salem hospital” usually mean the user needs the exact campus, entrance and parking route, not just a general address.
Appointment Prep Mini Tool
Fill this out before calling Novant or opening MyChart. It helps seniors, caregivers and busy patients avoid missed details.
Helpful Video: Novant Health MyChart Overview
This official Novant Health video explains MyChart as a secure online health management tool. Use it for general portal orientation, then use the current official MyChart page for login, support, bill pay and account setup.
Official Novant Links and Resources
Use these official pages for final verification because phone routing, portal features, parking, doctors, visitor policies, billing and records instructions can change.
Related Medical-Centers.org Guides
These related patient guides help users compare MyChart, doctors, phone, ER, records and billing routes across other medical centers.
Novant Health Forsyth Medical Center FAQs
What is Novant Health Forsyth Medical Center’s main phone number?
Novant Health lists the main phone number for Forsyth Medical Center as 336-718-5000. Use this for general hospital routing, visitor questions, patient-location help and non-emergency department transfer.
Where is Novant Health Forsyth Medical Center located?
Novant Health Forsyth Medical Center is located at 3333 Silas Creek Parkway, Winston-Salem, NC 27103.
Does Novant Health Forsyth Medical Center use MyChart?
Yes. Novant Health uses MyChart for secure patient access. Patients can use Novant Health MyChart for tasks such as messages, test results, prescription refill requests, appointment management and bill pay where available.
What is the Novant Health MyChart help phone number?
Novant’s MyChart page lists MyChart customer service at 844-642-4699, Monday through Friday, 8 a.m. to 5 p.m.
How do I find Novant Health Forsyth Medical Center doctors?
Use Novant Health’s official Find a Doctor page. Search by specialty, condition, provider name, ZIP code or location, then filter for accepting new patients or online scheduling when available.
Who do I call to schedule a Novant appointment?
Novant’s contact center lists appointment scheduling at 888-976-4982. You can also use MyChart or Find a Doctor when online scheduling is available.
Is Novant Health Forsyth Medical Center an emergency room?
Forsyth Medical Center is a hospital with emergency-care access through Novant Health. For life-threatening symptoms, call 911 immediately. For non-emergency hospital routing, call the main hospital number at 336-718-5000.
What should I bring for a hospital stay at Forsyth Medical Center?
Bring a phone or tablet, ID card, insurance card, sleepwear, toiletries, eyewear or dentures with containers, and a list of current medications. Novant says to leave medications at home unless hospital medical staff prescribe use of home medications.
How do I request Novant medical records?
Novant recommends using MyChart first for secure records access. For formal records questions or request help, call Novant Health Enterprise Release of Information Customer Service at 1-844-763-9163.
Who do I call for Novant billing help?
Novant’s contact center lists Billing & MyChart support at 844-266-8268, Monday through Friday, 8 a.m. to 6 p.m. Use this route for payment, insurance update, billing issues, autopay, password reset and MyChart feature questions.
Does Forsyth Medical Center have visitor rules?
Yes. Novant’s Forsyth visitor information says visitor policies can change, some specialty units may have different hours, and visitors may need a government-issued ID for a badge. Call the hospital or check with the care team before visiting.
Can I use MyChart Bedside during a Forsyth hospital stay?
Yes. Novant says MyChart Bedside can be used during an admitted hospital visit to communicate with the care team, review vitals and lab results, view scheduled services, access educational resources and request comfort items.