Delray Medical Center: MyChart, Doctors & Phone 2026

Patient Task Finder: Choose the Right Delray Medical Center Route

Most people searching for Delray Medical Center need one action: portal access, appointment, emergency care, trauma help, medical records, bill payment, imaging scheduling, visitor information, patient advocacy, or directions. Start with the task below.

Delray Medical Center Facts Patients Actually Need

Delray Medical Center is part of the Palm Beach Health Network. Official materials describe it as a 536-bed acute care hospital serving southern Palm Beach County for more than 40 years, with specialized services across emergency, trauma, cardiovascular, neuroscience, orthopedics, rehabilitation, behavioral health, oncology, surgery and weight-loss care.

My Health Rec Patient Portal: Delray Medical Center Online Access

Palm Beach Health Network uses My Health Rec for hospital patient portal access. My Health Rec is for viewing, downloading and transmitting health information after care. It is not the same as calling 911, contacting your doctor for urgent symptoms, or requesting a formal legal medical-record release.

Doctors, Referrals, Scheduling and Diagnostic Services

For routine care, imaging, diagnostic testing and physician referral, start with the most specific official route. Delray’s phone directory lists Central Scheduling at 561-694-7163 and Diagnostic Services at 561-495-3170. The hospital fact sheet also lists a physician referral route at 1-855-828-7601.

Before a scheduled Delray Medical Center visit, confirm these

• Exact building, entrance, floor, department, arrival time and parking area.
• Whether the visit is at the main hospital, an outpatient service, diagnostic service, rehabilitation location or emergency center.
• Whether you need a referral, order, prior authorization, insurance card or outside records.
• Whether fasting, medication holds, labs, imaging prep, sedation or ride-home rules apply.
• Whether the facility, physician, radiology, anesthesia, pathology or emergency physician may bill separately.

Emergency Care, Level I Trauma and Lake Worth Emergency Center

Delray Medical Center is a state-designated Level I Trauma Center and part of Palm Beach County’s trauma system. Palm Beach Health Network says Delray and St. Mary’s are the two Level I Trauma Centers in Palm Beach County, with trauma teams available for critical injuries. Delray’s Emergency Center in Lake Worth is described as an extension of Delray Medical Center’s Emergency Department.

Stroke, Neuroscience, Brain Injury and Rehabilitation Details

Delray Medical Center is often searched for stroke, trauma, brain injury and rehab care. Palm Beach Health Network describes Delray as one of the network’s Comprehensive Stroke Center locations and highlights advanced neuro and rehabilitation services across the system.

Medical Records: Delray Request Forms, Fax and Email

Palm Beach Health Network provides a request-medical-records page with patient and physician-office request routes plus downloadable forms in English, Spanish and Creole. For Delray Medical Center, the records page lists a Delray-specific fax and email.

Billing, Online Bill Pay, Payment Plans and Separate Provider Bills

Palm Beach Health Network online bill pay allows full or partial payments by card, checking account or savings account. The bill-pay page says you can set up a payment plan or make a payment by phone at 888-451-3916. Delray’s phone directory also lists Business Office: 866-904-6871.

Before paying a large Delray Medical Center bill, check these 8 things

• Is the bill from the hospital or from a separate doctor, laboratory or provider?
• Has your insurance fully processed the claim and sent an Explanation of Benefits?
• Does the statement match your name, date of service, location and account number?
• Can you request an itemized statement if charges are unclear?
• Is the bill for emergency, inpatient, outpatient, imaging, surgery, rehab, behavioral health or physician care?
• Could a payment plan, discount or financial-assistance screening apply?
• Are you using an official Palm Beach Health Network payment page or phone number?
• Did you save call dates, representative names, reference numbers, receipts and assistance submissions?

Visitors, Patient Advocate, Patient Registration and Hospital Support

Visitor access can change by unit, infection-control status, patient condition and department. Call before visiting maternity, ICU, trauma, Fair Oaks behavioral health, Pinecrest rehabilitation or a procedural area. For unresolved care concerns, the official directory lists a Patient Advocate route.

Before visiting a patient, ask these questions

• What unit and room is the patient in?
• Does this unit have special visitor hours, age limits, quiet time or overnight rules?
• Are masks, PPE, screening, sign-in or ID rules required today?
• Can I bring flowers, plants, food, latex balloons, fragrances or large gifts?
• Will the patient be in surgery, therapy, testing, transport or discharge planning during my visit?
• Should family members choose one spokesperson for calls to the unit?

Parking, Main Tower Entrance, ER Parking and Arrival Planning

The Delray patient guide notes parking availability around major hospital access points such as the Main Tower Entrance and the Emergency Room. Because campus routing can change with construction, procedure location, patient tower use or emergency traffic, verify your entrance and parking plan before leaving.

Arrival checklist

• Confirm whether you are going to ER, main tower, outpatient testing, diagnostic imaging, rehab, billing, records or a specific clinic.
• Use official driving directions and allow extra time for South Palm Beach County traffic.
• Bring photo ID, insurance card, medication list, allergies and appointment paperwork.
• For records, bring the correct request form, photo ID and recipient details.
• For billing, bring the statement, account number, service date and insurance EOB.
• For visitors, confirm unit rules before bringing children, food, flowers or overnight items.

Useful Delray Medical Center Phone Routes

Use the most specific official route available. It reduces transfers and helps avoid giving private information to the wrong department.

Official Delray Medical Center Links to Use After This Guide

Use this guide to choose the correct route, then use official Palm Beach Health Network pages for live hours, portal access, records forms, billing, physician referral, emergency services and hospital updates.

Delray Medical Center Map and Directions

Use this map for route planning to the main Delray Beach hospital. For emergency care, trauma, stroke, outpatient diagnostics, rehab, medical records, billing or a specific physician appointment, confirm the exact entrance and check-in point before traveling.

Delray Medical Center Patient Route Planner

Choose your situation and this browser-side planner creates a practical next-step list. It does not send information anywhere.

Call and Message Scripts for Faster Help

Short, specific messages work better than long stories. Copy and edit the script that matches your need.

Common Delray Medical Center Mistakes to Avoid

These mistakes create wasted calls, wrong-entry visits, delayed records, portal confusion, visitor problems and billing stress.

Related Medical-Centers.org Guides

Use these related guides if you are comparing patient portals, records, billing, ER, map and patient-navigation workflows across other Florida medical centers.