Maury Regional Medical Center: MyChart, Doctors & Phone Help
If you searched for Maury Regional Medical Center MyChart, the official route is the My Maury Health Patient Portal. This practical guide gives patients and families the right phone numbers, doctor search options, portal steps, emergency-care guidance, medical records help, billing support, parking tips and visitor rules before going to the Columbia hospital.
Quick Answer: Maury Regional Medical Center Details Patients Need Most
Maury Regional Medical Center is the flagship hospital of Maury Regional Health in Columbia, Tennessee. The hospital is listed at 1224 Trotwood Ave, Columbia, TN 38401, with main phone 931-381-1111. The official patient portal is My Maury Health Patient Portal, not a generic third-party MyChart page.
Main Campus
Portal, Doctors & Records
Maury Regional Medical Center MyChart Login: Use My Maury Health Patient Portal
The My Maury Health Patient Portal gives patients secure online access to personal health information from Maury Regional Health. According to the official portal page, patients can use it for medical history, lab results, visit summaries, prescriptions, bill payments and secure messaging with a Maury Regional Medical Group provider.
Test Results & Visit Summaries
Use the portal to review available lab results, imaging reports, cardiology diagnostic reports and visit summaries. Some results may appear before a provider has reviewed them, so confusing results should be discussed with the ordering provider.
Secure Messages
Portal messaging is useful for routine follow-up questions with participating Maury Regional Medical Group providers. It should not be used for emergencies or rapidly worsening symptoms.
Bill Pay & Records
The portal may help with bill payments and quick access to many records. For formal copies, legal records, outside-provider release or older records, use the medical records process.
How to Enroll in the Patient Portal
Start with the official portal page
Open the official Maury Regional patient portal page. Avoid unofficial “MyChart login” pages that are not connected to Maury Regional Health.
Make sure your information is on record
Online enrollment requires your name, Social Security number, date of birth and email address to be on record in the current medical record system. If enrollment fails, your email address may not be current in the record.
Use the invitation if you enroll during a visit
At registration, staff may help begin enrollment by collecting basic demographic information and a challenge question. You then complete the setup from the invitation sent to your email.
Call the correct support number
For technical portal help, call 877-621-8014. If enrollment fails because your email or contact information is not current, call Health Information Management at 931-380-4089.
Maury Regional Doctors: How to Find the Right Provider
Maury Regional Health has a large provider network serving southern Middle Tennessee. The official provider tools are the safest way to check specialties, practice locations, online scheduling, new-patient availability and contact details before calling.
Use the Online Provider Directory
Search by provider name, specialty, location or distance. This is useful if you need a primary care doctor, OB-GYN, cardiologist, surgeon, orthopedic doctor, pediatric provider, urgent-care clinician or specialist.
Find a Maury Regional DoctorCall the Physician Finder
If you are not sure which specialty you need, call the Physician Finder at 931-840-5300 or 888-840-5300. Be ready to explain your symptoms, insurance, preferred location and whether you need a new-patient appointment.
Questions to Ask Before Booking a Doctor
| Question | Why It Matters | Best Action |
|---|---|---|
| Is the provider accepting new patients? | Some doctors may appear in the directory but have limited appointment availability. | Check the online profile and confirm by phone. |
| Is online scheduling available? | Online scheduling can save time, but not every visit type can be scheduled online. | Use the official provider directory or call the office. |
| Does my insurance cover this doctor? | Directory listings do not guarantee your plan’s network or benefit rules. | Call your insurance plan and ask about the exact provider and facility. |
| Do I need a referral? | Specialists, imaging and some insurance plans may require referrals or prior authorization. | Ask your primary care office and insurance company before the visit. |
| Should I use urgent care, ER or office visit? | The wrong setting can delay care or increase cost. | Use 911 for emergencies; use walk-in/urgent care only for non-life-threatening issues. |
Maury Regional Medical Center Phone Numbers
For general routing, call the main hospital number. For faster help, use the department number that matches your task. Phone numbers can change, so confirm on the official contact page if the matter is important or time-sensitive.
| Need | Phone Number | Use This For |
|---|---|---|
| Main hospital / patient information | 931-381-1111 | General routing, patient information and hospital operator help. |
| Patient portal technical help | 877-621-8014 | My Maury Health login or technical portal problems. |
| Health Information Management / Medical Records | 931-380-4089 | Medical records, portal enrollment contact verification and record-release questions. |
| Scheduling | 931-380-4044 | Screening exams, imaging scheduling and other scheduled outpatient services. |
| Physician Finder | 931-840-5300 / 888-840-5300 | Finding a doctor, specialty or Maury Regional Medical Group provider. |
| Billing | 931-371-7320 | Statement questions, payment help and bill-pay login issues. |
| Admitting | 931-380-4035 | Admission-related routing and hospital registration questions. |
| Discharge / transition planning | 931-380-4043 | Care coordination, discharge questions and going-home concerns. |
| Maury Regional Urgent Care | 931-380-4114 | Non-life-threatening urgent/walk-in care routing. |
| Patient Advocate | 931-381-1111 ext. 4884 | Care concerns, service feedback and patient-experience support. |
Maury Regional Emergency Department: When to Use ER, Urgent Care or 911
Maury Regional Health says serious and life-threatening accidents and illnesses can be handled at its emergency department locations, and emergency departments are staffed 24/7 by emergency-trained providers, nurses, imaging technologists and other clinical professionals. Maury Regional Medical Center in Columbia has the largest Emergency Department in southern Middle Tennessee.
Call 911 / Use ER Now
- Chest pain, pressure or possible heart attack.
- Stroke signs: facial droop, arm weakness, speech trouble, sudden confusion or vision loss.
- Severe breathing trouble, blue lips or severe allergic reaction.
- Major bleeding, serious burns, major injury or trauma.
- Seizure, fainting, sudden weakness or severe head injury.
- Poisoning, overdose or suicidal crisis.
- Any symptom that is rapidly worsening or feels life-threatening.
Consider Urgent / Walk-In Care
- Minor sprains, strains or simple cuts.
- Cold, flu, sore throat or mild fever when stable.
- Rash, minor infection or non-severe allergic symptoms.
- Ear pain, urinary symptoms or mild stomach illness.
- Non-life-threatening problems that still need timely care.
Appointments, Scheduling & What to Bring
If your provider orders follow-up testing or an outpatient procedure, Maury Regional Health says its Central Scheduling team may call you. For screening exams, the Scheduling Department number is 931-380-4044.
Before Scheduling
- Ask the ordering provider exactly what test or visit is needed.
- Confirm whether prior authorization is required.
- Ask if fasting, medication holds or arrival-time rules apply.
- Confirm the exact building and entrance.
Bring to Your Visit
- Photo ID and insurance card.
- Current medication list and allergies.
- Referral, order, authorization or specialist notes.
- Payment method if a copay or estimate is due.
Ask Before You Leave
- When and how results will be released.
- Which provider will explain results.
- What symptoms should trigger urgent care.
- Whether a follow-up appointment is needed.
Medical Records: Portal Access, HIM Phone & Release Requests
Maury Regional Health offers several ways to obtain medical records. For immediate access to many records, start with the patient portal. For formal copies or records sent to another provider, use the official medical records process.
Fastest Route: Patient Portal
Use My Maury Health Patient Portal if you need your own available visit summaries, test results, health history or other released information. This is usually faster than mailing or faxing forms.
Use Patient PortalFormal Records Request
Maury Regional Medical Center Health Information Management is listed at 1224 Trotwood Avenue, Columbia, TN 38401, phone 931-380-4089, fax 931-380-4092 or 931-490-7318, Monday–Friday, 8 AM to 4:30 PM.
Open Medical Records PageRecords Request Checklist
- Use the portal first if you only need your own available information.
- Request specific records when possible: discharge summary, operative report, lab result, imaging report, pathology report, ER record or clinic note.
- Include dates of service, facility name, provider name and where records should be sent.
- For urgent physician requests, Maury Regional says the physician’s office should fax a request on letterhead to 931-380-4092.
- Keep a copy of any authorization form, confirmation number or fax receipt.
Billing, Online Bill Pay & Financial Questions
Maury Regional Health’s billing page says its online payment portal can be used to understand bills and make payments. Patients generally need the last name, ZIP code and the account or guarantor number from the most recent statement.
Pay or Review a Bill
Use the official online bill pay route from Maury Regional Health. Do not pay from a random bill-pay link if the statement looks suspicious.
Official Billing PageBilling Phone
For bill-pay login problems or payment by phone, Maury Regional lists 931-371-7320 or 866-989-9571.
Financial Assistance
Maury Regional Health says financial assistance policies are available for patients who need support. To speak with a financial counselor, call 931-381-1111 and choose option 4.
Parking, Shuttle, Visitor Hours & Campus Navigation
Maury Regional Health says designated parking is provided for patients and visitors at no charge. The Columbia campus also offers shuttle support, and construction updates may temporarily affect parking lots or entrances.
Parking & Shuttle
- Parking is listed as free at Maury Regional Health facilities.
- MRH Campus Shuttle Service: 931-922-8836, Monday–Friday, 9 AM to 5 PM.
- Care-a-Van Shuttle: 931-698-5928, Monday–Thursday 7:30 AM to 2:30 PM, Friday 7:30 AM to 11 AM.
- Look for pole banners and flags to identify the parking lot and entrance closest to your destination.
Visitor Hours & Rules
- Main entrance: Monday–Friday 5 AM to 9 PM.
- Main entrance: Saturday 6 AM to 9 PM.
- Main entrance: Sunday 8 AM to 9 PM.
- Visiting hours generally conclude at 9 PM.
- Emergency Department: one visitor per adult patient; two visitors per pediatric or special-needs patient.
Common Mistakes to Avoid
Searching “MyChart” and using the wrong portal
Use Maury Regional’s official My Maury Health Patient Portal page instead of entering information into an unrelated MyChart login.
Sending urgent symptoms through the portal
Patient portal messages are for non-urgent communication. Call 911 for emergency symptoms.
Not checking separate bills
Facility, physician, radiology, anesthesia and pathology bills can be separate. Compare each with your insurance EOB.
Arriving without location details
Large hospital campuses can be confusing. Confirm building, entrance, parking lot and registration location before leaving home.
Official Maury Regional Links & Helpful Resources
Use official Maury Regional Health pages for final confirmation because portal access, phone routing, parking, visitor rules and department hours can change.
Related Medical-Centers.org Guides
These related guides may help readers who compare patient portals, doctors, ER planning, medical records and hospital phone routing across major medical centers.
Maury Regional Medical Center FAQs
What is Maury Regional Medical Center’s main phone number?
The main phone number listed for Maury Regional Medical Center is 931-381-1111. Use this for general routing, patient information and operator assistance.
What is the address for Maury Regional Medical Center?
Maury Regional Medical Center is located at 1224 Trotwood Ave, Columbia, TN 38401.
Does Maury Regional Medical Center use MyChart?
Patients often search “Maury Regional MyChart,” but the official portal is called My Maury Health Patient Portal. Use the official Maury Regional patient portal page for login, enrollment, test results, visit summaries and secure messages.
How do I get technical help for the Maury Regional patient portal?
Technical assistance for the My Maury Health Patient Portal is available by calling 877-621-8014. If enrollment fails because your email address is not current in the medical record, call Health Information Management at 931-380-4089.
How do I find a doctor at Maury Regional?
Use the official Maury Regional Find a Doctor tool to search by provider name, specialty, location or distance. You can also call the Physician Finder at 931-840-5300 or 888-840-5300.
What number should I call for Maury Regional scheduling?
For screening exams and many scheduled outpatient services, Maury Regional lists the Scheduling Department at 931-380-4044. For a specific clinic visit, call the clinic or use the provider’s official scheduling option if available.
Is Maury Regional Medical Center’s Emergency Department open 24/7?
Maury Regional Health says its emergency departments are staffed 24/7 by emergency-trained providers, nurses, imaging technologists and other clinical professionals. For life-threatening symptoms, call 911.
How do I request medical records from Maury Regional Medical Center?
Start with the My Maury Health Patient Portal for immediate access to many records. For formal requests, contact Maury Regional Medical Center Health Information Management at 931-380-4089 or use the official medical records page.
What is Maury Regional billing’s phone number?
Maury Regional lists billing support at 931-371-7320. For bill-pay login difficulty or payment by phone, the billing page also lists 866-989-9571.
Is parking free at Maury Regional Medical Center?
Maury Regional Health says designated parking is provided for patients and visitors at no charge. The Columbia campus also offers shuttle options, but patients should check current construction and campus updates before visiting.