Um Baltimore Medical Center: MyChart, Doctors & Phone 2026

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🏥 Maryland Patient Guide 2026

UM Baltimore Washington Medical Center: MyChart, Doctors & Phone

Use this practical guide before calling or visiting University of Maryland Baltimore Washington Medical Center in Glen Burnie. It covers the correct UMMS MyChart login, main phone number, ER phone, doctors directory, free parking, visitor hours, medical records, billing help and the common confusion between UM BWMC and downtown University of Maryland Medical Center in Baltimore.

🔐 UMMS MyChart 📞 Main Phone 👨‍⚕️ Find Doctors 🚑 24/7 ER 🅿️ Free Parking
🚨 Call 911 🔐 Log Into MyChart 📞 Call Main Hospital 📍 Official Location Page

Quick Answer: UM Baltimore Washington Medical Center Details

UM Baltimore Washington Medical Center, often searched as “UM Baltimore Medical Center” or “UM Baltimore Washington Medical Center,” is the UMMS hospital in Glen Burnie, Maryland. It is different from downtown University of Maryland Medical Center in Baltimore.

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Most-Needed Patient Details

Hospital
University of Maryland Baltimore Washington Medical Center
Address
301 Hospital Drive, Glen Burnie, MD 21061
Main Phone
410-787-4000
Emergency Dept.
410-787-4565
Patient Portal
UMMS MyChart, formerly MyPortfolio
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Best First Step by Need

Need Best First Step Official Route
Portal login, test results, messages Use UMMS MyChart Open MyChart
Doctor or specialist Use Find a Doctor directory Find UM BWMG Doctor
Emergency symptoms Call 911 or use ER Official ER Page
Billing question Call Central Billing Office 410-821-4140
Name confusion tip: If your appointment paperwork says 301 Hospital Drive, Glen Burnie, this is UM BWMC. If it says 22 S. Greene Street, Baltimore, that is downtown University of Maryland Medical Center. For downtown Baltimore UMMC help, see our related University of Maryland Medical Center guide.

UM BWMC MyChart Login: Results, Appointments, Refills & Messages

UM Baltimore Washington Medical Center patients use the University of Maryland Medical System patient portal, now called MyChart. Older papers or search results may still say MyPortfolio, but UMMS explains that the MyChart name does not change how patients log in or use the portal.

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Use MyChart For

  • Viewing lab and radiology test results when available.
  • Scheduling, viewing and checking in for appointments.
  • Requesting prescription refills where appropriate.
  • Sending non-urgent messages to participating care teams.
  • Viewing visit summaries, notes and selected health record items.
  • Paying bills with supported payment options.
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Login & Support

Start from the official UMMS MyChart login page before entering private health information. If you cannot sign in, need an activation code or have account trouble, call MyChart support at 1-844-281-8667.

Open Official MyChart
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Portal Safety

MyChart is useful for routine care management, but it is not an emergency-response tool. Do not send urgent symptoms through portal messaging. Call 911 for emergencies or use the nearest ER.

Practical MyChart Checklist Before a UM BWMC Appointment

Check appointment details

Open MyChart and confirm the clinic name, provider, arrival time, building, floor, instructions and whether eCheck-In is available.

Read UMMS patient portal benefits

Update medication and allergy information

Bring a written medication list even if you updated MyChart. Include dose, timing, pharmacy, vitamins, supplements, blood thinners, allergies and recent medication changes.

Use messages only for non-urgent questions

A good portal message is short and specific: “I was seen on [date]. My question is [one issue]. My current symptom is [detail]. What should I do next?”

Call support if login blocks care planning

If you cannot access MyChart before a visit, call 1-844-281-8667. For urgent symptoms, bypass portal support and call 911 or seek emergency care.

Find UM Baltimore Washington Medical Center Doctors & Specialists

Patients often search “UM Baltimore Washington Medical Center doctors,” “UM BWMC doctors,” “UM BWMC primary care,” or “UM Baltimore Washington Medical Group.” UMMS provides doctor search tools where you can search by provider name, specialty or location and filter by details such as language, gender or medical group.

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UM Baltimore Washington Medical Group

UM BWMG includes primary care physicians and specialists connected to UM Baltimore Washington Medical Center. It is a practical starting point if you want care close to Glen Burnie, Anne Arundel County or nearby communities.

Find a UM BWMG Doctor
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How to Search Better

  • Search by condition first if you are unsure of the specialty.
  • Use specialty filters such as cardiology, orthopedics, neurology, women’s health, pulmonary, primary care or urology.
  • Confirm the exact office location because some providers see patients at more than one site.
  • Ask whether the doctor is accepting new patients and whether your insurance is accepted.
Phone script for scheduling: “I’m looking for a UM BWMC-affiliated doctor for [reason]. I prefer [location/day/time]. My insurance is [plan]. Are they accepting new patients, and do I need a referral?”
Patient Need Helpful Search Term What to Confirm
Annual checkup, blood pressure, diabetes, medication follow-up Primary care / adult and senior care New patient availability, insurance, lab location, portal access
Chest symptoms follow-up, heart failure, rhythm issues Cardiology / heart care Urgency, referral, prior EKG/lab records, testing location
Joint pain, fracture follow-up, surgery consult Orthopedics X-ray/MRI records, injury date, surgery history, brace needs
Pregnancy, gynecology, women’s health Women’s health / OB-GYN Pregnancy week, previous records, ultrasound location, delivery plan
Breathing problems, COPD, asthma, sleep-related symptoms Pulmonary / lung care Testing, inhaler list, oxygen use, recent ER visits

UM BWMC Phone Numbers: Main, ER, Billing, Records & Patient Help

If you are unsure which department you need, call the main number first at 410-787-4000. For life-threatening symptoms, do not call a routine department; call 911.

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General Numbers

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Care & Hospital Departments

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Billing & Support

Before calling: Keep the patient’s full name, date of birth, date of service, provider name, department, insurance card and callback number nearby. For privacy reasons, staff may not be able to discuss some details without proper authorization.

UM BWMC Emergency Room: 24/7 Care, Triage & What to Bring

UM BWMC lists its emergency department as open 24 hours a day, seven days a week. The ER treats patients of all ages for serious, life-threatening injuries and illnesses. Vanderbilt-style portal waiting does not apply here: serious symptoms need emergency care now.

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Use the ER / Call 911 For

  • Chest pain, pressure, heart attack warning signs or severe shortness of breath.
  • Stroke signs: face drooping, arm weakness, speech trouble, sudden confusion or vision loss.
  • Major bleeding, serious injury, head injury or severe burns.
  • Seizure, fainting, severe dehydration or loss of consciousness.
  • Poisoning, overdose, severe allergic reaction or suicidal crisis.
  • Rapidly worsening symptoms that feel unsafe to manage at home.
Call 911 Now
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ER Arrival Basics

UMMS explains that ER patients are treated based on how serious their conditions are, not first-come, first-served. That means a person who arrived after you may be treated first if their condition is more critical.

  • Bring ID and insurance if available.
  • Bring medication and allergy lists.
  • Bring recent discharge papers, imaging reports or specialist notes if easy to access.
  • Tell triage when symptoms started and what changed.
Open Official ER Page

Family Triage Script

“The patient is [age]. Symptoms started at [time/date]. Main symptom is [chest pain, weakness, bleeding, breathing trouble, severe pain]. Known conditions are [diabetes, heart disease, pregnancy, seizure history, blood thinners]. Current medications include [list]. Allergies are [list].”
▶️ Official ER Video ResourceThe official UM BWMC emergency department page includes a YouTube video player and ER guidance. Use it for general education, not emergency triage. 🚑 ER Location PageOfficial ER phone, address, 24/7 status and “what to expect” information.

Directions, Parking, Valet & Map for UM Baltimore Washington Medical Center

UM BWMC is located at 301 Hospital Drive, Glen Burnie, MD 21061. The main entrance is on Hospital Drive near MD-100 and Crain Highway. Parking is one of the easiest parts of planning because UM BWMC says all parking on campus is free.

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Free Campus Parking

UM BWMC says all parking on its campus is free. Patients and visitors can use the front parking lot, visitor parking garage and other designated areas.

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Valet Service

Free valet parking is listed at the hospital’s main entrance from 7:30 am to 5 pm, Monday through Friday. Confirm current availability before relying on valet for a time-sensitive appointment.

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ER Parking

ER patients and Outpatient Care Center visitors can use the lot across from the ER entrance / in front of the employee parking garage.

Navigation tip: Take a phone photo of your parking area, garage level, nearby elevator sign and entrance. Large medical campuses can be confusing after a stressful visit.

Visitor Hours, Patient Information & Family Planning

UM BWMC visitor rules can change, so always check the official visitor policy before going. The current UMMS page lists visiting hours as daily 8 am to 9 pm and explains expectations for care partners, support persons, children, overnight stays and campus safety.

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Visitor Basics

  • Visiting hours listed: daily 8 am to 9 pm.
  • Inpatient visitor number listed: up to three.
  • Children under 14 must be supervised by an adult who is not the patient.
  • An overnight visitor may be allowed in a private or semi-private room.
  • No smoking or vaping is allowed anywhere on campus.
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Before Visiting a Patient

  • Confirm the patient’s room/unit and whether they can receive visitors.
  • Bring photo ID if required for visitor check-in.
  • Ask before bringing food, flowers, balloons or children.
  • Use patient information at 410-787-4676 if you need routing help.
  • Call patient advocates at 410-787-4200 for care-experience concerns.

For accessibility needs, the main entrance greeters can help with wheelchair, map or personal escort support. Interpreter services and spiritual care are also listed in UM BWMC patient and visitor resources.

Medical Records: How to Request UM BWMC Records Without Delays

Medical records are often needed after an ER visit, hospital stay, surgery, imaging test, specialist consult, insurance issue, disability paperwork, school requirement or second opinion. Do not ask a random unit desk to release a full chart; use the official records process.

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Use MyChart First

UMMS says patients can request medical records through MyChart for personal use. Log in and look under the Health tab / Medical Records area where available.

Open MyChart
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Formal Records Request

For formal release, UMMS requires an authorization form and the request must identify the hospital whose records are being requested. For UM BWMC department help, the contact list includes Medical Records at 410-787-4372.

Request Medical Records
Records mistake to avoid: UMMS says it will not accept a request for all medical records made out only to “UMMS.” Name the specific hospital, such as UM Baltimore Washington Medical Center, and include service dates when possible.

What to Ask For

  • For a specialist: discharge summary, operative note, pathology report, imaging reports, labs and medication list.
  • For ER follow-up: ER provider note, lab results, imaging report, discharge instructions and medication changes.
  • For insurance or disability: ask the requesting party exactly which records and dates are required.
  • For imaging: ask whether the receiving doctor needs only the written report or the actual images.

Billing, Financial Assistance, Price Estimates & Multiple Bills

UM BWMC billing can involve hospital, physician, lab, imaging, ER, anesthesia or other service charges. UM BWMC’s hospital bill FAQs explain that patients may receive multiple bills depending on services rendered.

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Billing Questions

For hospital bill questions, call the Central Billing Office at 410-821-4140 or toll-free 877-632-4909. Listed business hours are Monday–Friday, 8 am to 4:30 pm.

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Financial Assistance

UMMS financial assistance may help eligible patients with hospital care costs. You can request policy/application information and ask what documents are needed.

Financial Assistance
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Price Estimates

For scheduled services, check price transparency and insurance coverage before the visit when possible. Emergency care should not be delayed for price research.

Billing & Estimates
Billing call script: “I’m calling about a UM BWMC bill. The patient name is [name], date of service is [date], account number is [number]. Has insurance processed this? Can I get an itemized bill, financial assistance options or a payment plan?”

Common Mistakes to Avoid

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Confusing UM BWMC with downtown UMMC

UM BWMC is at 301 Hospital Drive in Glen Burnie. Downtown UMMC is at 22 S. Greene Street in Baltimore. Always match the address on your appointment paperwork.

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Using MyChart for emergencies

MyChart is for routine patient portal tasks. Emergency symptoms need 911 or emergency department care.

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Calling billing before insurance processes

Check the statement, insurance explanation of benefits and service date before assuming a bill is final or duplicated.

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Requesting vague medical records

Name UM Baltimore Washington Medical Center, include dates, and request specific records to reduce delays.

Related Medical-Centers.org Guides

These related guides may help if your paperwork or search result points to another hospital instead of UM BWMC.

🏥 University of Maryland Medical Center GuideUse this if your destination is downtown Baltimore UMMC, not Glen Burnie UM BWMC. 🏥 St. Joseph Medical Center GuideAnother UMMS-related Maryland hospital guide with MyChart, phone and ER help.

UM Baltimore Washington Medical Center FAQs

What is the main phone number for UM Baltimore Washington Medical Center?

The main phone number for UM Baltimore Washington Medical Center is 410-787-4000. If you are unsure which department you need, call the main number and ask to be routed.

What is the address for UM Baltimore Washington Medical Center?

UM Baltimore Washington Medical Center is located at 301 Hospital Drive, Glen Burnie, MD 21061. Check your appointment instructions because the campus has multiple entrances and outpatient areas.

Is UM Baltimore Washington Medical Center the same as University of Maryland Medical Center?

No. UM Baltimore Washington Medical Center is in Glen Burnie at 301 Hospital Drive. University of Maryland Medical Center is the downtown Baltimore hospital at 22 S. Greene Street. Always confirm the address before traveling.

Does UM BWMC use MyChart?

Yes. UMMS uses MyChart, formerly called MyPortfolio, for patient portal access. Patients can use it for available results, appointments, refills, non-urgent messages, bill payment and selected medical record tools.

What is the UMMS MyChart support phone number?

The MyChart support phone number listed by UMMS is 1-844-281-8667. Use this number for login, activation or portal access help.

What is the UM BWMC emergency room phone number?

The ER phone number listed for UM Baltimore Washington Medical Center is 410-787-4565. For life-threatening symptoms, call 911 instead of calling the ER first.

Is the UM BWMC emergency room open 24 hours?

Yes. The UM BWMC ER page lists the emergency room as open 24 hours a day, seven days a week.

How do I find a UM BWMC doctor?

Use the official UM Baltimore Washington Medical Group doctor directory or UMMS Find a Doctor tools. Search by specialty, provider name or location, then confirm insurance, new-patient status and office address before scheduling.

Is parking free at UM Baltimore Washington Medical Center?

UM BWMC says all parking on campus is free. Free valet parking is listed at the main hospital entrance from 7:30 am to 5 pm, Monday through Friday, but you should confirm current valet availability before relying on it.

What are UM BWMC visiting hours?

The current UMMS visitor policy page lists visiting hours as daily 8 am to 9 pm. Visitor rules can change, so check the official visitor policy before going.

How do I request medical records from UM BWMC?

Start with MyChart if you need your own available records. For formal release, use the UMMS medical records request process and identify UM Baltimore Washington Medical Center as the hospital whose records are being requested.

Who do I call for UM BWMC billing questions?

For hospital bill questions, call the Central Billing Office at 410-821-4140 or 877-632-4909. UM BWMC hospital bill FAQs list business hours as Monday through Friday, 8 am to 4:30 pm.

Independent patient guide. This page is not the official UM Baltimore Washington Medical Center or UMMS website and is not medical, legal, billing or insurance advice. Always confirm current details through official UMMS resources, and call 911 for emergencies.

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