Memorial Hermann Medical Center: Doctors, Hours & MyChart

Memorial Hermann-Texas Medical Center patient guide

Memorial Hermann Texas Medical Center: Doctors, Hours, MyChart, Phone & Visit Help

Need Memorial Hermann Texas Medical Center doctors, hours, MyChart login, phone numbers, parking, medical records, billing, appointment help or directions? This guide gives you the official patient routes in one place, so you can choose the right number, portal or link without bouncing between confusing hospital pages.

🏥 6411 Fannin St ☎️ Main: 713-704-4000 🔐 My Memorial Hermann 📍 Houston, TX 77030
★ Patient task finder
What Do You Need From Memorial Hermann Texas Medical Center?

Most users searching memorial hermann texas medical center want a practical next step: a doctor, MyChart access, visiting hours, hospital phone number, parking, billing, medical records or emergency care. Select your need below and follow the official route.

🔐 MyChart / Patient Portal: Use My Memorial Hermann

Correct portal: Memorial Hermann uses My Memorial Hermann and MyChart for online patient access.

📄

Use it for: scheduling visits, test results, forms, secure messages, statements and bill pay.

☎️

Portal support: call 713-222-CARE (2273) or email DigitalSupport@memorialhermann.org.

At a glance

Memorial Hermann Texas Medical Center Quick Facts

Memorial Hermann-Texas Medical Center is located at 6411 Fannin St, Houston, TX 77030. The official hospital page lists the main phone number as (713) 704-4000 and shows the hospital as open 24 hours.

The hospital is the primary teaching hospital for McGovern Medical School at UTHealth Houston and provides care in heart, neuroscience, orthopedics, women’s health, general surgery, organ transplantation and other specialties. It is also described by Memorial Hermann as one of only two certified Level I trauma centers in the greater Houston area.

📍 Address 6411 Fannin St Houston, TX 77030
☎️ Main phone 713-704-4000 Hospital line
🔐 Portal My Memorial Hermann MyChart access
🚑 Emergency Open 24 Hours Call 911 for emergencies
🅿️ Parking help 713-704-2027 Hospital parking info
Source verification: Official information was checked from Memorial Hermann pages covering Texas Medical Center location, phone, hours, parking, My Memorial Hermann/MyChart, frequently used phone numbers, helpful TMC phone numbers, billing, and medical records. Publish-ready as of May 2026.
Page guide

What This Memorial Hermann Texas Medical Center Guide Covers

Patient portal

Does Memorial Hermann Texas Medical Center Use MyChart?

Yes. Memorial Hermann uses My Memorial Hermann with MyChart for patient portal access. Patients can use it to schedule in-person or virtual care, find affiliated physicians and locations, view results, complete forms, send secure messages, access statements and pay bills.

This matters because many people search “Memorial Hermann MyChart” and land on mixed results. The safest route is the official Memorial Hermann portal or My Memorial Hermann page, not a random login page from another health system with a similar name.

Portal name

My Memorial Hermann / MyChart

Use for digital patient access connected with Memorial Hermann care.

Support line

713-222-CARE (2273)

Memorial Hermann lists this for portal support and sign-up help.

Digital support email

DigitalSupport@memorialhermann.org

Useful for activation-code and portal support questions.

Best for

Results, visit scheduling, forms, secure messaging, statements, bill pay and family proxy access where allowed.

Portal safety tip: Do not type login details into pages that are not clearly connected with Memorial Hermann. If you are unsure, start from the official Memorial Hermann website and open the Patient Portal from there.
Doctors and specialists

How Do You Find Memorial Hermann Texas Medical Center Doctors?

Use the official Memorial Hermann Find a Doctor directory when searching for doctors connected with Memorial Hermann-Texas Medical Center. You can search by physician name, specialty, condition or location and then confirm the office details before booking.

A hospital campus can include employed doctors, affiliated doctors, specialty institutes, outpatient locations and independent physician offices. That means a doctor may appear connected to Memorial Hermann but still have separate office rules, insurance participation and appointment processes.

1

Start with the official Find a Doctor page

Search the Memorial Hermann doctor directory instead of relying only on Google snippets or older third-party profiles.

2

Match the specialty to your real need

Use the right category, such as heart and vascular, neurosciences, orthopedics, transplant, women’s health, rehabilitation or primary care.

3

Confirm office location and insurance

Ask whether the doctor sees patients at the Texas Medical Center campus, accepts your exact insurance plan and is accepting new patients.

4

Prepare records before a specialist visit

Bring imaging, lab results, medication lists, discharge papers, prior authorizations and referral paperwork when needed.

Real patient tip: When calling a doctor’s office, ask: “Are you located at the Texas Medical Center campus, do you accept my specific plan, and do I need a referral or records before the visit?” One call can prevent three separate headaches.
Hours and visits

What Are Memorial Hermann Texas Medical Center Hours?

The official Memorial Hermann-Texas Medical Center location page lists the hospital as open 24 hours. That does not mean every clinic, office, entrance, testing area, valet desk, cafeteria or specialty service is open all day.

For medical emergencies, the emergency department and trauma services operate around the clock. For planned visits, outpatient appointments, imaging, billing, records, doctor visits or visitor access, check the specific department or patient instructions before leaving.

Hospital

Open 24 Hours

Use the main hospital line for immediate routing when you are unsure.

Valet hours

Mon-Fri: 6 a.m. to 9 p.m.

Sat: 7 a.m. to 9 p.m.

Sun: 8 a.m. to 9 p.m.

Call center

713-222-CARE

Listed Monday to Friday from 8 a.m. to 5 p.m. for the call center.

Medical records

Mon-Fri: 8 a.m. to 4 p.m.

Release of Information phone: 713-867-4335.

Visiting tip: “Open 24 hours” is not the same as “visitor access is unlimited.” Always check visitor instructions for the unit, especially for ICU, surgery, pediatrics, maternity, rehab or isolation precautions.
Phone directory

What Is the Memorial Hermann Texas Medical Center Phone Number?

The main phone number for Memorial Hermann-Texas Medical Center is (713) 704-4000. Use it for general hospital routing. For specific tasks, direct department numbers can save time.

The helpful phone directory lists several Texas Medical Center numbers, including admissions, business office, care line, concierge, financial counselor, parking, security, and international services.

Main hospital

713-704-4000

Use for general Memorial Hermann-Texas Medical Center routing.

Admissions

713-704-3249

Use for admission-related questions.

Business office

713-448-5502

Use for Texas Medical Center billing/account issues.

Care Line

713-704-2273

Use for care-line routing listed by the hospital.

Concierge

713-704-1007

Helpful for visitor or campus guidance.

Parking

713-704-2027

Use for parking questions on the TMC campus.

Security

713-704-0000

Security services are available 24 hours a day.

Records

713-867-4335

Memorial Hermann Release of Information Department.

Emergency rule: Do not search for phone numbers during a life-threatening emergency. Call 911 or go to the nearest emergency room.
Appointments

How Do You Schedule Appointments at Memorial Hermann Texas Medical Center?

Appointment scheduling depends on the service you need. Memorial Hermann offers online scheduling options, My Memorial Hermann access, a Find a Doctor directory, and a call center at 713-222-CARE (2273).

For a doctor visit, start with the doctor directory. For scheduled procedures, Memorial Hermann lists 832-658-6455 as the Information for Scheduled Procedures number. For imaging or diagnostic services, use the correct service-specific page or number.

New doctor visit

Use the official Find a Doctor directory, then confirm availability and insurance with the office.

Portal scheduling

Use My Memorial Hermann for eligible in-person or virtual scheduling options.

Scheduled procedures

832-658-6455

Use for information about scheduled procedures.

Before calling

Have your insurance card, doctor order, referral, diagnosis, preferred date and medication list ready.

Scheduling tip: Ask whether your visit is at the hospital, a Memorial Hermann Medical Group office, a professional building, an imaging center or a connected specialty clinic. In the Texas Medical Center, one wrong building can cost real time.
Medical records

How Do You Request Memorial Hermann Medical Records?

The Memorial Hermann Release of Information Department processes requests for protected health information. The department lists hours Monday through Friday from 8:00 a.m. to 4:00 p.m. and phone number 713-867-4335.

If you only need common portal information, check My Memorial Hermann first. If you need a complete copy, transfer to another provider, legal copy, older records or formal release, use the official medical records request forms.

1

Check My Memorial Hermann first

Some results, visit summaries, medications and records may be easier to view through the patient portal.

2

Use the official records request page

Choose the English or Spanish medical records form and follow Memorial Hermann’s instructions.

3

Be specific about the record

Include date of service, facility, doctor, department, imaging, lab, discharge summary or full chart request.

4

Allow processing time

Memorial Hermann says it will respond to records requests within 15 days of receipt. Plan ahead if another appointment depends on the records.

Billing and insurance

How Do Billing, Insurance and Price Estimates Work?

Memorial Hermann lists patient billing and customer service resources for account questions and online bill pay. For general billing, customer service is listed at 713-338-5502 or 800-526-2121. The Texas Medical Center helpful phone directory also lists its business office at 713-448-5502.

Hospital billing can involve facility charges, physician charges, imaging, anesthesia, emergency medicine, labs or out-of-network plan rules. That is why one hospital visit can create more than one bill. It is annoying, but it is common in U.S. healthcare.

General billing

713-338-5502 or 800-526-2121

Use for Memorial Hermann customer service and patient billing questions.

TMC business office

713-448-5502

Listed in the Texas Medical Center helpful phone directory.

Price estimates

Use Memorial Hermann’s price transparency and good faith estimate resources before planned care when possible.

Insurance check

Confirm coverage with your health plan and provider office before non-emergency care.

Billing tip: Save your hospital statement, doctor bill, explanation of benefits, authorization number and payment receipt. These documents help if you need to dispute or clarify a charge later.
Emergency care

Does Memorial Hermann Texas Medical Center Have Emergency and Trauma Care?

Yes. Memorial Hermann-Texas Medical Center provides 24/7 emergency and trauma care and is described as one of only two certified Level I trauma centers in the greater Houston area. Memorial Hermann Life Flight provides emergency rescue within a 150-mile radius.

For a true emergency, do not use an online form, patient portal message or search engine. Call 911. Examples include chest pain, stroke symptoms, severe bleeding, major trauma, serious burns, trouble breathing, sudden confusion, severe allergic reaction or loss of consciousness.

Use 911 when needed: Emergency services can begin care before arrival. Do not drive yourself if symptoms are severe or unstable.
ER prep tip: For non-life-threatening ER visits, bring ID, insurance card, medication list, allergy list, emergency contact and recent discharge papers if available.
Parking and campus

Where Do You Park at Memorial Hermann Texas Medical Center?

Parking at the Texas Medical Center campus depends on the building and service you are visiting. Memorial Hermann lists several parking options, including TMC Garage 4, Sterling Garage, Fannin Valet, Memorial Hermann Medical Plaza Garage and the University of Texas Professional Building Garage.

For hospital destinations at 6411 Fannin Street, the official page says Sterling Garage and Garage 4 are near Jones, Sarofim and Robertson Pavilions and Children’s Memorial Hermann Hospital. The Fannin Valet is located at 6411 Fannin St. Parking questions can go to 713-704-2027.

Parking info

713-704-2027

Use for hospital parking information.

Valet access

Valet access is available off Fannin Street with access to the Fannin entrance of the hospital.

Valet rate note

The official page lists a flat hospital valet rate of $17 per day. Check current pricing before relying on it.

Smart move

Ask your clinic which garage or entrance is closest before you drive into the Texas Medical Center area.

Services

What Services Is Memorial Hermann Texas Medical Center Known For?

Memorial Hermann-Texas Medical Center is known for high-acuity hospital care in Houston’s Texas Medical Center. Its official page highlights heart, neuroscience, orthopedics, women’s health, general surgery, organ transplantation and more.

The campus also includes major institutes and centers, including trauma, heart and vascular, neuroscience, orthopedics, children’s services, rehabilitation connections, transplant and surgical programs. For users, the practical point is simple: confirm the exact institute, building and appointment route before visiting.

Heart and vascular

Use official institute pages and doctor search tools for heart and vascular care routes.

Neuroscience

For brain, spine or neurological care, confirm the doctor, clinic and campus building before arrival.

Orthopedics

Memorial Hermann-TMC is nationally recognized in orthopedics on its hospital page.

Trauma care

The Red Duke Trauma Institute is tied to the campus’s Level I trauma capabilities.

Map

Memorial Hermann Texas Medical Center Map and Directions

Memorial Hermann-Texas Medical Center is located at 6411 Fannin St, Houston, TX 77030. Use the map for orientation, but confirm the correct pavilion, entrance, garage, clinic and appointment instructions before leaving.

Map Search: Memorial Hermann-Texas Medical Center

FAQs

Memorial Hermann Texas Medical Center FAQs

What is the Memorial Hermann Texas Medical Center phone number?

The main phone number is 713-704-4000. Memorial Hermann also lists 713-222-CARE for its call center and My Memorial Hermann portal support.

Where is Memorial Hermann Texas Medical Center located?

The hospital is located at 6411 Fannin St, Houston, TX 77030, in the Texas Medical Center area.

Is Memorial Hermann Texas Medical Center open 24 hours?

The official location page lists the hospital as open 24 hours. Individual departments, clinics, offices, valet, records and visitor access may have different schedules.

Does Memorial Hermann use MyChart?

Yes. Memorial Hermann uses My Memorial Hermann with MyChart for online access to scheduling, test results, secure messages, forms, statements and bills.

How do I find doctors at Memorial Hermann Texas Medical Center?

Use the official Memorial Hermann Find a Doctor directory, then confirm office location, insurance, accepting-new-patient status and referral requirements directly with the doctor’s office.

How do I request Memorial Hermann medical records?

Use the official Release of Information medical records page. The department phone number is 713-867-4335, and listed hours are Monday through Friday from 8 a.m. to 4 p.m.

Where should I park at Memorial Hermann Texas Medical Center?

Parking depends on your destination. Official options include TMC Garage 4, Sterling Garage, Fannin Valet, Memorial Hermann Medical Plaza Garage and UT Professional Building Garage. Call 713-704-2027 for parking questions.

Does Memorial Hermann Texas Medical Center have emergency care?

Yes. The hospital provides 24/7 emergency and trauma care and is described as one of only two certified Level I trauma centers in the greater Houston area. Call 911 for emergencies.

Medical and Editorial Disclaimer

This page is an independent informational guide and is not the official Memorial Hermann website. It does not provide medical advice, diagnosis, treatment, insurance advice or emergency care. Hospital phone numbers, portal details, physician availability, visitor policies, parking fees, insurance participation and patient services can change. Always verify final details with Memorial Hermann, your physician, your insurance provider or emergency services when needed.

Final summary

Best Way to Use Memorial Hermann Texas Medical Center

The best way to use Memorial Hermann Texas Medical Center is to start with the official hospital page, then choose the right patient route: My Memorial Hermann/MyChart for portal access, Find a Doctor for physicians, Helpful Phone Numbers for departments, Release of Information for records, and the official parking resources before visiting the Texas Medical Center campus.

For planned care, confirm the doctor, building, entrance, insurance, appointment time and parking plan before leaving. For urgent symptoms or trauma, do not wait for portal messages or online forms. Call 911 or go to the nearest emergency room.

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