UCSF Medical Center MyChart, Doctors, Phone Numbers & Patient Help
Need the right UCSF Medical Center phone number, MyChart login, doctor search, appointment route, medical records contact or map? This guide gives you the official UCSF Health links and practical patient steps in one place, so you can move from “I need help” to the correct UCSF page without opening 10 tabs and guessing.
Choose your main task first. UCSF has separate routes for MyChart, doctor referrals, appointments, medical records, billing help, locations and urgent-care decisions. Picking the right route saves time and reduces wrong-number frustration.
🔐 UCSF MyChart Login and Support
Use this for: test results, appointments, messages, video visits, proxy access, and online health information.
Support: call UCSF MyChart Customer Service at 415-514-6000, available 24 hours a day, 7 days a week.
Smart tip: use the official UCSF MyChart page, not a third-party login result.
UCSF Medical Center Quick Facts
UCSF Medical Center is part of UCSF Health in San Francisco. The official UCSF Health contact page lists the main phone number as 415-476-1000. For help finding a doctor, UCSF lists the Physician Referral Service at 888-689-8273.
For patient portal support, the official UCSF MyChart login page lists 415-514-6000. For medical records, UCSF Health Information Management Services lists 415-353-2221 and the address 400 Parnassus Ave., Room A88, San Francisco, CA 94143-0308.
What This UCSF Medical Center Guide Covers
How Do You Log In to UCSF MyChart?
Use the official UCSF MyChart login page for patient portal access. UCSF describes MyChart as a secure online portal where patients can view test results, message care teams, request appointments and manage health information.
UCSF MyChart also supports features like proxy access, two-step verification, video visit preparation and guest bill payment. If you cannot log in, call 415-514-6000. The official login page says this customer service line is available 24 hours a day, 7 days a week.
Use MyChart for results, messages, appointment requests, video visit access, proxy access and secure health information.
415-514-6000
Use for MyChart login trouble, activation-code issues and technical support.
UCSF may ask patients to verify email and mobile phone details and use a 6-digit code for added account protection.
Set up your device early. UCSF recommends preparing before the visit, not 2 minutes before the doctor joins.
How Do You Find a UCSF Doctor or Specialist?
Use the official UCSF Find a Doctor tool or call the Physician Referral Service at 888-689-8273. This is the safest route when you need a primary care doctor, specialist, surgeon, second opinion or clinic match.
UCSF is a large academic health system, so the best doctor depends on specialty, condition, location, insurance, referral requirements and whether your care is adult, pediatric, cancer, transplant, neurology, cardiology or another service line.
Search by specialty, condition or doctor name
Start with UCSF’s official Find a Doctor page. Search terms like cardiology, oncology, neurology, orthopedics, primary care, surgery or a doctor’s name.
Check the location before requesting care
UCSF has multiple locations. A doctor may see patients at Parnassus, Mission Bay, Mount Zion or another clinic. Do not assume every specialist is at one hospital building.
Confirm insurance and referral rules
Before booking, check your health plan, referral requirement and prior authorization needs. One quick call can prevent a very expensive surprise.
How Do You Request a UCSF Medical Center Appointment?
UCSF says appointment requests should start by finding the correct medical service, specialist or location. Then follow that page’s appointment instructions.
Existing patients may have more options through MyChart. New patients should use the official appointment, service or doctor pages. If you are unsure where to start, call UCSF Health at 415-476-1000 or the Physician Referral Service at 888-689-8273.
Search the service, specialty or doctor first, then follow the appointment instructions on the official UCSF page.
Log in to MyChart for scheduling options, care-team messaging and follow-up appointment tools where available.
Use UCSF’s official care pages if you need a specialist review, complex-care evaluation or second-opinion route.
Have your insurance card, referral, diagnosis, records, preferred location and doctor name ready.
What Is the UCSF Medical Center Phone Number?
The general UCSF Health phone number is 415-476-1000. Use it when you need general UCSF Health contact help and do not know the correct department.
Use 888-689-8273 for help finding a doctor. Use 415-514-6000 for MyChart support. Use 415-353-2221 for Health Information Management Services and medical records questions.
415-476-1000
General UCSF Health phone contact.
888-689-8273
Physician Referral Service for help finding a doctor.
415-514-6000
Customer service for UCSF MyChart, available 24/7.
415-353-2221
Health Information Management Services.
How Do You Request UCSF Medical Records?
Use UCSF Health Information Management Services for medical records requests. UCSF lists the records office at 400 Parnassus Ave., Room A88, San Francisco, CA 94143-0308.
The official medical records page lists phone support at 415-353-2221 and hours Monday through Friday, 8:00 a.m. to 4:30 p.m.. MyChart may also show many test results and visit notes for existing patients.
Check MyChart first
Many test results, notes and health details may already be available in your UCSF MyChart account.
Use the official records page
Follow UCSF’s official instructions if you need copies, release forms, outside sharing or formal documentation.
Be specific about what you need
Ask for the right record type: lab results, imaging reports, discharge summary, operative report, billing records or full chart copy.
How Do UCSF Billing, Insurance and MyChart Payments Work?
Use UCSF’s official billing and records pages for bill payment, financial help and insurance questions. MyChart may also support bill viewing and guest payment options.
For the most accurate answer, keep your statement, account number, insurance card and date of service nearby. If your question is about coverage, call your insurance plan too. Hospitals can explain charges, but your health plan controls many coverage decisions.
Where Is UCSF Medical Center Located?
UCSF Health has multiple San Francisco campuses and clinics. Common UCSF locations include Parnassus, Mission Bay and Mount Zion, plus many specialty and outpatient sites.
Before driving, confirm the exact location in your appointment instructions. UCSF clinic names can look similar online, and the wrong campus can cost you parking time, stress and possibly a missed appointment.
Map Search: UCSF Medical Center, San Francisco
What Should You Know Before Calling or Visiting UCSF?
UCSF is a large health system, so the fastest answer comes from choosing the correct route first. MyChart support, medical records, doctor referral and appointment scheduling are not the same department.
Calling the main number for everything. Use MyChart support for portal problems and the referral line for doctor search.
Forgetting the exact campus. UCSF has multiple locations. Confirm address, floor, clinic and parking before leaving.
Waiting until appointment day for video setup. Test Zoom, MyChart, camera, microphone and eCheck-In early.
Assuming insurance is automatic. Confirm in-network status, referral rules and prior authorization before non-emergency care.
Official UCSF Medical Center Links
Use official UCSF Health pages for final decisions. Directory pages may help you discover a phone number, but UCSF’s own pages are safer for portal access, appointments, records, doctors and billing.
UCSF Health
Main UCSF Health website for care, specialties, MyChart and patient resources.
Open UCSF HealthMyChart Login
Use for secure patient portal access, test results, messages and appointments.
Open MyChartFind a Doctor
Search UCSF doctors and specialists by name, specialty or care need.
Find DoctorsRequest Appointment
Start with the correct UCSF service, specialist or location and follow appointment steps.
AppointmentsMedical Records
Use for UCSF Health Information Management Services and records requests.
Medical RecordsContact UCSF
Use for main phone contact, referral service and general UCSF Health help.
Contact UCSFUCSF Medical Center FAQs
What is the UCSF Medical Center phone number?
The main UCSF Health phone number is 415-476-1000. For help finding a doctor, call the Physician Referral Service at 888-689-8273.
How do I log in to UCSF MyChart?
Use the official UCSF MyChart page. If you have login trouble, call UCSF MyChart Customer Service at 415-514-6000, available 24/7.
How do I find a UCSF doctor?
Use the official UCSF Find a Doctor page or call the Physician Referral Service at 888-689-8273 for help finding the right provider.
How do I request UCSF medical records?
Use UCSF Health Information Management Services. The official records page lists 415-353-2221 and 400 Parnassus Ave., Room A88, San Francisco, CA 94143-0308.
Can I request an appointment online at UCSF?
Yes. UCSF says to first find the correct medical service, specialist or location, then follow the appointment instructions. Existing patients may also use MyChart.
Should I use MyChart for emergencies?
No. MyChart is not an emergency service. Call 911 or go to the nearest emergency department for severe symptoms, immediate danger or life-threatening concerns.
Medical and Editorial Disclaimer
This page is an independent patient-navigation guide and is not the official UCSF Health website. It does not provide medical advice, diagnosis, treatment, insurance advice or emergency help. Phone numbers, portal features, billing rules, appointment access and clinic locations can change. Always verify final details with UCSF Health before making care, billing, travel or records decisions.
Best Way to Use UCSF Medical Center Resources
The fastest way to use UCSF Medical Center resources is to pick the right official route first. Use MyChart for portal access, 415-514-6000 for MyChart help, 888-689-8273 for doctor referral, 415-476-1000 for general UCSF Health contact and 415-353-2221 for medical records.
Before a visit, confirm the exact campus, clinic, address, parking, insurance, referral rules and appointment instructions. UCSF has many locations and specialty services, so one careful check can save time, stress and a long walk across the wrong campus.